Customer satisfaction Secrets to increase sales.pptx

Below is the link of the complete video lecture of this video;
https://youtu.be/zzEkw5I6oL4

This Ppt explains the top 10 secrets of customer satisfaction to gain customer loyalty and increase sales.

1. 10 Customer Satisfaction Secrets BOOST SALES & LOYALTY

2. THERE IS AN OLD SAYING “YOUR CLIENTS ARE YOUR BUSINESS” what is it that builds loyalty in your customers? How can you keep them happy and coming back for more? Without clients or customers, you wouldn’t have a business. Some businesses have a hard time getting their customers to come back. Some Businesses have customers so loyal they wouldn’t go anywhere else.

3. 10 Customer Satisfaction Secrets Measure everything you do Evaluate your business regularly Increase productivity and client satisfaction 2. Know What Your Clients Want Seek clients’ input Value client feedback Improved client satisfaction 1. Make Sure You Measure

4. 3. Always Exceed Your Clients’ Expectations Under-promise and over-deliver Customer service strategies 4. Remember the 80/20 Rule Client-centric business 80% of your business will come from 20% of your customers 10 Customer Satisfaction Secrets

5. 10 Customer Satisfaction Secrets 5. Empower All of Your Staff to Deal With Clients 6. Have a Proactive Customer Care Strategy Empower your customer service team Provide resources to employees Continuous Customer Care Plan Proactive vs Reactive approach

6. 10 Customer Satisfaction Secrets 7. Use Your Imagination to Stand Out in a Crowd Stand Out From the Competition Be unusual in a good way Rethink Your USP 8. The Customer is Still Always Right Be the Business That Says Yes Happy customer vs Business performance

7. 10 Customer Satisfaction Secrets 9. Old Fashioned Values Still Work Showing politeness and respect is not a lost art Example of bad service Example of good service 10. Establish a Strategy to Maintain Regular Contact Schedule customer relationship management Keep your customers engaged

8. Or type “ top 10 customer satisfaction secret E-Concepts” https://youtu.be/zzEkw5I6oL4 For complete video explanation of this Ppt in Hindi/Urdu, Click the below link