Data analyst resume

1. NAME: UDAY KUMAR MAHANA
Permanent Address :5/101 Shubharambh complex, Phase 1, G.B. rd, Manpada, Thane (w)
DOB: 17
th
January 1989
Email [email protected]
Mobile: [phone]

SUMMARY
Job Objective: To secure a Business Intelligence Analyst position in a well established
organization with a stable environment disciplined, and highly-motivated Business Analyst. A
accomplished and fluent communicator with strong investigation, problem-solving and
decision-making skills, combined with a pragmatic approach and sound business acumen.
Highly accomplished with a verifiable track record in fields such as analysis and gathering,
business process mapping and the development of interactive prototypes. Extensive knowledge
of data warehouse methodologies and data modeling Skilled in BI tools, including report and
query writing Strong ability to analyze user requirements Proficient in building front-end BI
applications according to specifications In dept knowledge of relational database structures,
theories, principles and practices Strong analytical, conceptual, and problem-solving abilities
Ability to understand organization's goals and objectives.
CAREER OBJECTIVE
To be part of an organization where my teamwork and leadership qualities would be assets
and provides exposure to new technology to achieve professional and personal growth along
with the organization.
EDUCATIONAL QUALIFICATION
Web development (Business Component and Web component).
Java Programming from NIIT.

Extracurricular activities
·Served as Coordinator in college events in an effective manner
·Actively participated in robotic events and trans-mechanism.
·Showed distinctive ability by tackling the business responsibility
·Holds the distinction of being rewarded for volunteer activity in school

ACADEMIC QUALIFICATIONS
BACHELOR OF ENGINEERING IN INFORMATION TECHNOLOGY – 2012 – 52.53%
PARSHVANATH COLLEGE OF ENGINEERING - Thane, Maharashtra
HSC – 2006 – 60.63%
CURRICULUM VITAE

2. N.K.T Jr. College - Thane, Maharashtra
SSC – 2004- 76.93%
HFHS - Thane, Maharashtra
TECHNICAL SKILLS
oOperating Systems: Windows, UNIX, Linux.
oProgramming Languages: C,SQL, Java, C++.
oScripting: HTML, JavaScript
oDatabases: MySQL,Oracle 9i
oStatistical Tools : R, MATLAB
PROFESSIONAL EXPERIENCE
Sr. Tech Support Officer - CONVERGYS INDIA PVT. LTD.
From February 2012 to August 2013
General Description:
Technical Support Engineer for the company's family of Internet based products. Possess a
broad technical knowledge of analog, digital and VoIP voice services; IP networking; and data
service provision. Experienced in providing excellent customer service and problem
escalation/resolution.
Primary Job Functions:
Provide Tier 1 support to end users, dealers and distributors. Provide troubleshooting and
technical support via phone, web based tools and email. Advise customers regarding the
product's proper use and address specific user issues. During problem escalations, act as a
liaison between customers and Tier 2 support. Assisted the customer base during installations.
Skills:
·Strong understanding of Ethernet, TCP/IP routing, Network packet analysis tools use and
configuration.
·Strong technical and analytical skills.
·Solid experience in problem analysis and resolution of software problems.
Proven ability to function in a self-directed environment.
·Must excel in a fast-paced, agile environment where critical thinking and strong problem
solving skills are required for success.
·Innovative thinker who is positive, proactive, and readily embraces change.

3. ·Ability to handle clients professionally during all interfaces.
·Sales support to help resellers and end users select, optimal installation configurations in
a complex network environment.
Strong written and verbal communication skills.
Manager at Restaurant – FOODIE , Upvan, Thane.
From September 2013 to December 2015.

DECLARATION
I hereby declare that the above given information are true and to the best of my knowledge.
Date:
Place:Mumbai Name:Uday Mahana