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By Vishal sir
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TEST YOUR SKILLS
1. Write a letter to the Managing Director, New Woodlands Hotel, Chennai to find
out the rates for conducting the XII Standard Farewell Party on their lawns,
enquiring about catering costs per head, service charges and advance to be paid.
2. As Manager, Spring Blossoms School, Dharwar, place an order for (at least 4
items) school furniture. Write a letter to Curzon & Co., Furniture Manufacturers,
Dharwar.
3. You are the librarian of L.W.A. Senior Secondary School, Poona. You want to
purchase a dictionary, a book on computers, a book for preparing for competitive
examinations and a book for I.I.T. entrance examination for use of students and
staff of your school. Place an order with M/s Higginbothams, Mumbai, giving the
details regarding the mode of despatch and mode of payment.
4. Rajat Chaurasia of 62, Jai Prakash Narayan Nagar, Patna bought a ‘VIP’ colour
T.V. set from M/s Better Deals, Ganga Road, Patna. After a month he finds that
the sound is not clear and the colours fade away every now and then. Write a
letter as Rajat/Raveena Chaurasia to the dealer complaining about the same and
requesting him to change the set at the earliest.
5. S.P. Chaudhri of 160, Netaji Subhash Chandra Enclave, Calcutta bought a frost-
free B.L.P. Refrigerator of 265 litres from “Wonder Home’, Central Market,
Kolkata. Having used it for about a month he finds that the freezing section of the
efrigerator is not working at all. Write a letter to the Sales Manager of the firm
complaining about it and requesting for replacement of the defective piece. The
refrigerator enjoys a two years warranty against any technical fault.
6. You are Anand/Akshata of Kolkata. You bought a Whirlpool White Magic
Washing Machine from M/s Electronics India, Lake Area, Kolkata. After
installation, it washed well for two months. But suddenly the spin dry system of
the machine has stopped functioning properly and the clothes are dripping wet
even after the spin dry function is completed according to the machine. Write a
letter to Electronics India, giving them the Guarantee Card No. and other details
regarding your complaint, asking them to attend to it/replace it. (Word limit:
150 words)
7. You are Ramneek, a student of XI class of Patel Sr. Secondary School, Gandhi
Nagar. You read an advertisement of Elite Orientations, a leading postal
education institution of Gujarat, published in The Indian Express. Write a letter
to the Director of the institute seeking information regarding facilities, duration,
fee, etc. for the CBSE medical entrance tests.
8. You are Jatin Dass of 7, Court Road Cuttack. You bought a Singer ceiling fan from
M/s Pawan Hans Electricals, Temple Road, Cuttack, an authorised dealer. It had a
seven-year guarantee, but you discovered after a week that the fan was not
working properly. Write a letter to the dealer asking him to replace the defective
fan.
9. As Sales Manager, Rising Sim Company, Chawri Bazar, Delhi, write to Perfect
Paper Mills, Periyar (Tamilnadu) reminding them of the delay in the execution of
your order.
10. You are General Manager, Continental Industries, Mysore. Write a letter to
Newchem Plastics, a manufacturer of plastic wares, 143, Church Road Bangalore,
cancelling your order as the date of delivery has expired.