LESSON 4 THE CLIENTELE AND AUDIENCES OF COUNSELING
Preliminary Activity Recall an instance/s or experience/s wherein you were able to help somebody who has personal troubles and difficulties. Describe what you did in order to be of help to that person. Specifically: a.)How did you help him/her? b.)What made you realize that he/she really needs your help?
Characteristics of the clientele and audiences of counseling The clientele and audiences of counseling are normal people. They are not in need of clinical or mental help. They may be the youth in need of guidance at critical moments of their growth, anyone in need of assistance in realizing a change in behaviour or attitude, or simply seeking to achieve a goal.
What the audience normally calls for in counseling is application or development of social skills, effective communication, spiritual direction, decision-making, and career choices. Other clientele and audiences of counseling may be people in need of premarital and marital counseling , grief and loss (divorce, death, or amputation), domestic violence and other types of abuse, or coping with terminal illness, death, and dying.
Needs of various types of clientele and audience of counseling The needs vary for each type of clientele and audience of counseling . In the school context, guidance and counsellors aim to meet needs such as job-hunting coaching , conflict management providers , human resources personnel , marriage counsellors , drug abuse and rehabilitation counsellors , bereavement counsellors , and abused children caretakers and rehabilitation in government and NGO settings .
As school guidance and counsellors , these professionals provide the need for personal guidance by helping students seek more options and to find better and more appropriate ones in dealing with situations of stress or simply decision-making. Sometimes, they bridge between family and the school in resolving conflicts that affect students and their families to the extent of becoming a threat to student development and learning.
As job-hunting coaches , counsellors provide avenues for people to find necessary information and get employment that is suitable to them. The services offered may include technical aspects of how to prepare a curriculum vitae or a resume, how to speak to employers, and how to present and conduct oneself before employers. These can even cover such detail as how to walk and how to groom oneself to meet expectations of prospective employers.
As conflict management providers , these professionals provide the need for principles and theory-based approaches to deal with conflict and deescalate it, if not revolve it positively. Conflicts are everywhere and they are not always that easy to avoid. These professionals provide ways to manage conflict constructively.
As human resources personnel , these professionals provide the needs common to all workplaces and they are employed in almost all workplaces to deal with various employee needs that cover aspects of remunerations, social services, compensations, conflict resolution, and discipline. They are designed to keep workers happy and cared for as humans.
As marriage counsellors , these professionals provide the need to conflict-resolution skills to parties, couples, and children to deal with various stresses and issues that threaten their unity or peaceful coexistence. Sometimes their work is to reconcile couples, while at other times, they work to help them part ways in the best way possible through legal instruments such as separation, divorce, or annulment.
As drug abuse rehabilitation counsellors , these professionals meet the need to help people overcome their problems or mitigate some of the most negative effects of drug abuse. Their goal is to facilitate client rehabilitation.
As bereavement counsellors , these professionals respond to the need to be helped to go through loss, such as death in the family, in a way that will help prevent depression and other unhealthy ways of dealing or coping with loss such as committing suicide or giving up on life. Through them, clients are empowered to experience recovery or some form of healing that will help them cope well with such human tragedies.
As abused children caretakers and rehabilitation in government and NGO settings , counsellors meet the need to facilitate processing and restoration of abused children through recognition and implementation of existing laws and recovery procedures in coordination with relevant units.
THE INDIVIDUAL AS CLIENT OF COUNSELING
The individualized type is the common type of counseling . The individual needs capacitation to be able to manage well their unique circumstances, which may be very difficult to endure alone. Problems like alcoholism, loss of job, divorce, imprisonment, and rehabilitation can be a cause of shame and embarrassment. Without acquiring enough strength and ability to go through such life experience, people are vulnerable and may come out worse.
THE GROUP AND ORGANIZATION AS CLIENT OF COUNSELING
Groups exist in communities, organizations, students in schools, teachers in school, and department in workplaces, and such an entity can undergo group counseling t o meet counseling needs on that level. The needs can range from desire to reduce conflict or manage it, become more productive as a team or work better together.
THE COMMUNITY AS CLIENT OF COUNSELING
When people experience something collectively, which may be socially troubling and constitute the danger of blocking their collective capacity to move on, counselling is necessary to be undertaken in a community level.
Group Activity 8 groups: Each group will conduct an observational/interview method in finding the counselling needs (problems) of various types of clientele and audiences (individual, groups/organizations and community). And as a concerned citizen of our society, what can you do to assist these clienteles/audiences? The result of the data gathering activity will be presente d ( powerpoint presentation or any creative presentation) . There should also be a written report. (Note: Choose at least three individuals, at least two groups/organizations and a community as your subjects of your study. Also, provide documentation)
Criteria for Written Report and oral Presentation Content- 20 Organization- 10 Presentation Skills- 10