Did not receive password reset link

paytmslides4 1,231 views 10 slides Sep 02, 2020
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About This Presentation

Did not receive password reset link


Slide Content

Reset password link not received?
Follow these steps to get reset link
Identify your login
type
Check for email
id/mobile number
correctness
Check the email in
your junk/spam
folder
Not received?
Resend the link

Identify your login type
Type 1
If you use Paytm Login button
Type 2
If you use Log In button

Check for email ID/mobile number correctness
Type 1
If you use Paytm Login button
Type 2
If you use Log In button
Resetting password using Mobile number
Resettingpassword using
Email Id
Ensure thatyou havedialed using the
registered mobile number
Ensurethat you have entered the registered email id
Ensure you have followed the IVR
instructions correctly
Check for:
-Spellingerror
-If you have entered ‘0’ (zero) instead of ‘O’ (alphabet)
-You have entered the complete email address including ‘@’ symbol
and the correct domain name (for example, entered yahoo.com
instead of yahoo.in, etc.)

Check the email in your junk or spam folder
Login button
You will receivethe password
reset link from
[email protected]
If you are resetting your password using:
Paytm Login button
You will receivethe password
reset link from
[email protected]

Steps to reset password
for login type 1
(if you use ‘Paytm Login’ button)

Resetting your seller panel password (1/3)
Click on ‘Paytm Login’
Follow these steps to reset your password-
Click on ‘Forgot Password’

Call on the given number and press 1, you will receive
the password reset link via SMS
Ensure you call using the registered mobile number
Sellers who use their mobile number to login Sellers who use their email ID to login
Click on ‘click here’ and follow the next steps
Resetting your seller panel password (2/3)

Enter you registered email id here
Ensure there are no spelling errors
Click on “Send reset password link”
Reset Password link will be sent to your email ID
from [email protected]
Resetting your seller panel password (3/3)

Steps to reset password
for login type 2
(if you use ‘Log In’ button)

Follow these steps to reset your password-
Click on ‘Forget Password’
Resetting your seller panel password
Enter your registered email Id and click on Submit
Ensure there are no spelling errors
Reset Password link will be sent to your email ID from
[email protected]
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