Direct request

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1. WRITING DIRECT REQUESTS Zain ul hasan 2131-FBAS-BSSE-F13

2. • Placing orders • Requesting information • Requesting claims and adjustments • Making credit requests • Inquiring about people • Issuing invitations WRITING DIRECT REQUESTS Kinds of Requests

3. An order letter is the one that is written by a company or the person concerned who are supposed to place the request of purchase from another company. The letter is written after doing careful research about the desired product or service. Order letter examples will help you provide a clear picture as how these letters should be. Another term you need to know in the order letters is the term, "Order" which is an expense for the person placing the order and an income for the one getting it. But this is not everything the company needs to know, in fact there are lot of commitments that has to be ensured to satisfy the customer who can be an individual or another company. The order letter comprises of the order, the quality of the delivery and after sale service. PLACING ORDERS

4. Below is an example for an order letter which will explain you about how to write these letters. Date: MM/DD/YYYY  The recipient's address:  Dear Mr. / Mrs. ZZZZ  This letter is a formal confirmation about the verbal order that we had discussed earlier on (insert the date). I just wanted you to confirm the acceptance that was communicated to you on the said date. As you note, there is an enclosed copy of the purchased order including the terms and all other included conditions of the deal. We shall expect the delivery of the merchandise on or before the expected date. Unless if there is an objection within the (period of grace) of your receipt of the order. Thank you,  Sincerely,  (Your name) Placing order Example Latter

5.  A formal message requesting something that is submitted to an authority The verbal act of requesting Express the need or desire for; ask for; "She requested an extra bed in her room"; "She called for room service" Ask (a person) to do something; "She asked him to be here at noon"; "I requested that she type the entire manuscript" Inquire for (information); "I requested information from the secretary" REQUESTING INFORMATION

6. Sample latter for Requesting Information Dreamtime Movies Universal Ltd 54 Oxford Road, Skagnes SK3 4RG Tel: [phone] Fax: [phone] Email: [email protected] Date:M /D/Y Subject: Lingua Services Galactic Ltd 69 Milk Street LONDON SW7 6AW Dear Sir Translation Brochure I should be grateful if you would send us your brochure and price list about your translation services. We are currently developing our sales literature and web sites and are interested in translating these into five languages apart from English. I look forward to hearing from you. Yours faithfully Andrea Philips Andrea Philips Marketing Manager

7. A letter which carries a favorable response against any reasonable request or claim is known as adjustment letter. It is an acknowledgment to the claimant informing him that his claim is under due consideration. REQUESTING CLAIMS AND ADJUSTMENTS

8. Noe S. Johnson 606 Stratford Drive Lihue, HI 96766 Dear Noe, I once again want to apologize for the mistake we made in shipping you the wrong bicycle. We take order fulfillment very seriously, and are investigating the cause of this incident. In the mean time, we wish to send you the bicycle you ordered, along with a prepaid voucher to send back the incorrect bike. As a token of our appreciation, we also want to include a $100 gift voucher that can be used at any product in our store. Again, we hope you accept our apologies and the corrections to the above mistake! Thanks, Bills Bikes Requesting claims and adjustments Sample

9.   • Make the request or indicate main idea • Include the necessary details/questions or justification • Close with action you desire and show appreciation with courteous tone DEDUCTIVE PLAN FOR DIRECT REQUESTS

10. • Remember to include any tables or lists that are clear in order to assist the person filling the request. • Remember to ask specific questions that may assist the person. *Ask only questions that relate to request *Make your questions open-ended and objective *Cover only one topic in each question MAKE COMPLICATED REQUESTS EASY

11. WHO ? WHAT ? WHERE ? WHEN ? WHY ? HOW ? IN REQUESTS, THINK ABOUT ANSWERING ALL OF THESE QUESTIONS AS YOU WRITE

12. Thanks for listing fellow’s Any question ….