Discipline One method by which a nurse manager can control subordinates behaviour is to invoke official disciplinary procedure. Discipline can be self control by which an employee brings his or her behaviour into agreement with the agency’s official behaviour code, or it can be managerial action to enforce employee compliance with agency rules and regulations. 2
3
Discipline Meaning Discipline- disciples (Pupils) + Descipere (to comprehend), disciplina- instruction, knowledge Applying standards in a consistent, flexible & fair manner. 4
Definition Discipline is defined as a training or moulding of the mind and character to bring about desired behaviours. Discipline refers to working in accordance with certain recognized rules, regulations and customs , whether they are written or implicit in character. 5
Definition A branch of knowledge and the treatment suited to a disciple or learner in education; development of the faculties by instructions, exercise and training , whether physical, mental, or moral . Dr Jane Nelsen, 2002 6
Indiscipline Means disorderliness Insubordination Not following rules and regulations of an organisation Symptoms Change in normal behaviour Absenteeism Apathy Slow progress Increase in number and severity of grievances, lack of concern for performance, demanding 7
Aims of discipline 1. To obtain a willing acceptance of the rule regulations and procedures of an organised so that organisation goals can be achieved . 2. To impart and element of certainty despite several differences in informal behaviour patterns and other related changes in an organization. 3. To develop among the employees is period of tolerance and a desire to make adjustment. 8
Aims of discipline 1. To give and seek directions and responsibilities. 2. To create an atmosphere of respect for the human personality and human relation. 3. To increase the working efficiency and morale of the employee so that their productivity is stepped up, the cost of production brought down and the quality of production improved. 9
Principles of discipline Have a positive attitude Investigate carefully Be prompt Protect privacy Focus on the act Enforce rules consistently Be flexible Advice the employee Take corrective consistent action Follow up. 10
Components of a disciplinary action program Code of conduct Authorized penalties Record of offences and corrective measures Right of apeal Employee code of conduct Penalties Other penalties 11
APPROACHES OF DISCIPLINE Traditional Approach Developmental Approach Positive Discipline Approach Self Controlled Discipline Approach Enforced Discipline Approach Constructive Vs Destructive Discipline 12
Traditional approach Authoritarian discipline Traditional form Authority of old over young Punishment for undesirable behaviour 13
Developmental approach More consistent with developmental-constructivist education. Children are viewed as having legitimate needs and positive social motivations but sometimes choose misguided means for satisfying their needs. Stress the importance of understanding the reasons behind student misbehaviour. 14
positive discipline Mutual respect. Adults model firmness by respecting themselves and the needs of the situation, and kindness by respecting the needs of the child. Identifying the belief behind the behaviour. Effective discipline recognizes the reasons kids do what they do and works to change those beliefs, rather than merely attempting to change behaviour. Effective communication and problem solving skills. 15
contd.. Discipline that teaches (and is neither permissive nor punitive). Focusing on solutions instead of punishment. Encouragement (instead of praise). Encouragement notices effort and improvement, not just success, and builds long-term self-esteem and empowerment. 16
Self controlled discipline Employee aligns his behavior with that of the organization's official code of conduct Get tuned to work at peak performance by this discipline 17
Enforced discipline Managerial directive enforces employee to comply with the organization's rules and regulations 18
Self discipline Constructive vs destructive discipline 19
Destructive approach Big stick approach Short term effect Demoralizing 21
Dealing with disciplinary problems Disciplinary conference Disciplinary letter Model standing orders Errors in disciplinine employees 22
Disciplinary conference It is a group discussion using both directive and non directive interview techniques. It is damaging to employees self esteem to receive criticism from an authoritative figure. Thus a disciplinary conference is anxiety provoking situation for both employee and the manager. 23
Disciplinary letter It is a letter sent to the nurse or employee immediately after the conference documenting the interview content from the managers view point it is needed as some time employees anxiety may block perception of the pain feedback offer by the manager 24
Model standing orders It specifies the terms and conditions which govern day to day employer employee relationship infringement of which could result in a charged by the manager 25
Errors in disciplining employees Delay in administering discipline Ignoring rule violation in hope that it is an isolated event Accumulations of rule violations, causing irritated supervisor to become outrageous Failure to administer progressively severe sanctions Failure to document disciplinary actions accurately Imposing discipline disproportionate to the seriousness of the offense Disciplining inconsistently 26
Causes of indiscipline Neglect or deference of students / employee grievances Faulty disciplinary action Wrong or improper attitude Wrong placement, remuneration or promotion Lack of well defined code of conduct Divide & rule policy An ill advised supervisor 27
Stages of disciplinary proceedings enquiry Preliminary enquiry Decision to start formal department enquiry Suspension Charge sheet and it’s service Appointment of enquiry officer 28
Stages of disciplinary proceedings enquiry Written statement of the defence Recording of the evidence by the enquiry officer Personal hearing of charged officers Show cause notice by the disciplinary authority 29
Stages of disciplinary proceedings enquiry Reply to show cause notice and decision there on Review of punishment order Appeal or revision Reinstatement and restitution Show cause notice against withholding of emoluments for suspension period in the case of reinstated. 30