Dr Heba Shawqد حاتم البيطار زويل اكاديميi.pdf

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د حاتم البيطار
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1. Dr.HebaShawqiAbdelhamid Mohamed
Assignment (1) and Case Study (1)
Hospital Management
Dr.HatemElbitar

2. I am Dr.HebaShawqigraduated from faculty of veterinary medicine Mansoura
university class 2018. I studied biochemistry diploma then I worked as analysis
specialist in a laboratory, then I promoted to be deputy director of the laboratory.
I actually prefer Arabian school (Egyptian school), which the hospital manager
must have sufficient medical information and medical experience to face any
urgent medical decision and can communicate easily with all medical staff.
Add to that the manager must have also MBA or any certificates in business
administration for correct and professional management.
Assignment 1

3. •Hospital Management:
The art and science of doing things through others efficiently under organization
law and regulation.
•Organization:
It consists of two or more persons engaged in a systemic effort to produce goods or
services, which means systemic arrangement of people to accomplish specific
purpose.
Define:

4. Case Study 1
1.Developing the reception department and outpatient clinics:
•Identify areas for improvement and assess the current workflow.
•Train reception staff on customer service excellence.
•Introduce a digital check in system to reduce wait times.
2. Combatting and preventing the emerging coronavirus:
•Develop a protocol for screening and isolating suspected cases.
•Ensure adequate supplies of personal protective equipment.
•Regular training sessions on infection control for all staff.
•Stay update with the latest guidelines from health authorities.

5. Case Study 1
3.Amending job descriptions:
•Administrative: Expand roles to include data management and analysis.
•Nurse: Emphasize on continuous education and specialization in care.
•Associate physician: Define clear pathways for career progression and skill
development.
The medical director should collaborate with department heads and staff to
ensure that the plans are feasible and align.