E-COMMERCE SITE FOR SHOPPINGgchchch.pptx

website

1. E-COMMERCE SITE FOR SHOPPING E-commerce, short for electronic commerce, refers to the buying and selling of goods and services using the internet. It encompasses a wide range of business models and platforms, including online shopping websites, which have become an integral part of modern retail.

2. .No Topic 1 2 3 Table Of Content S.No Topic 1 . Introduction 2. Problem Statement 3. Methodology 4. References

3. introduction: E-commerce, short for electronic commerce, refers to the buying and selling of goods and services using the internet. It encompasses a wide range of business models and platforms, including online shopping websites, which have become an integral part of modern retail

4. Key Components of E-commerce on Shopping Websites User Interface (UI) and User Experience (UX): Design and Layout: A clean, intuitive design helps customers navigate the site easily. Search and Navigation: Advanced search options, filters, and categories improve product discovery. Responsiveness: Websites must be optimized for various devices, including desktops, tablets, and smartphones . 2.Product Listings: Detailed Descriptions: Comprehensive product descriptions, specifications, and benefits. High-Quality Images and Videos: Visual content helps customers make informed decisions. Customer Reviews and Ratings: User-generated content provides social proof and insights into product quality.

5. 3.Shopping Cart and Checkout Process: Cart Management: Easy addition, removal, and modification of items in the cart. Secure Checkout: Safe and straightforward payment process with multiple payment options. Order Summary: Clear display of order details, including pricing, taxes, and shipping costs. 4.Payment Systems: An eCommerce website should provide different payment methods to allow customers to make payments securely, easily and comfortably. The various payment options include Debit/ Credit Cards, Bank Transfers, Cash on Delivery, Cryptocurrencies, e-Wallets and Direct Payment. 5.Shipping and Delivery: Shipping Options: Various delivery methods, including standard, express, and same-day shipping. Tracking: Real-time tracking of orders from dispatch to delivery. Returns and Refunds: Clear policies and easy processes for returns and refunds.

6. 6.Customer Service: Support Channels: Multiple support options, including chat, email, and phone. FAQs and Help Sections: Comprehensive resources to answer common queries. Personalized Assistance: AI chatbots and human agents to provide personalized support. 7. Auto-completion features: To make your ecommerce website user-friendly, add an auto-completion feature. For example, the website may suggest the rest of the sentence by typing just a few words. In addition, it can be used for search queries. .

7. 8.Simple signup and login: An efficient website should have a simple signup form that customers can easily fill out to avoid abandonment. Easy signup and registration make the website user-friendly

8. Problem Statement: Accessibility Challenges for Illiterate Users on E-Commerce Websites. Problem Description: E-commerce websites often find it hard to serve illiterate users. These users struggle with reading text-heavy sites and using complex menus. Most e-commerce sites do not have easy-to-understand design features like pictures, voice instructions, and simple icons. Because of this, illiterate users can't use these sites easily and miss out on online shopping benefits. To fix this, we need to create more user-friendly e-commerce websites that help illiterate users shop online.

9. Methodology: Creating an e-commerce platform for illiterate users involves several key strategies: Voice Commands : Allow navigation and transactions through spoken instructions. Visual Navigation : Use icons, images, and videos to guide users. Simplified Interface : Design with large buttons and minimal steps. Multilingual Support : Offer multiple languages and translations. Tutorials : Provide visual and animated tutorials for onboarding. Customer Support : Include voice-based help and chatbots. Easy Payments : Simplify and secure the payment process. Personalization : Use recommendations based on user behavior. Community Education : Partner with local organizations for user training. Feedback : Implement a simple feedback system using emojis or voice messages.

10. Navbar

11. Adding Item in Cart

12. Instruction to buy

13. Paytm Method

14. R eferences : 1.Voice Commands : Cathy Pearl Designing Voice User Interfaces, 2017 2. Multilingual Support Peng Chu, Anita Komlodi TranSearch : A Multilingual Search User Interface Accommodating User Interaction and Preference, 2017 3. Personalisation & Recommender System Maxim Naumov ,  Dheevatsa Mudigere Deep Learning Recommendation Model for Personalization and Recommendation Systems, 2019