Effective communication

A presentation that is different from the bookish exposure to Effective Communication. Covers the Art of Listening and the core skills to improve personal and group communication.

1. EFFECTIVE COMMUNICATION

2. DEFINITIONS Google : “the imparting or exchanging of information by speaking , writing , or using some other medium ” and “ means of sending or receiving information , such as telephone lines or computers.” Merriam-Webster Dictionary  : “the act or process of using words , sounds , signs , or behaviours to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else.”

3. WHY EFFECTIVE COMMUNICATION IS IMP ?

4. TYPES OF COMMUNICATION Verbal : conversations, interviews, calls Intrapersonal – conversations with ourselves Interpersonal – one-on-one conversation Small group – press conferences, board meetings, and team meetingS Public –  presentation , public speeches Non-verbal : voice tone, facial expressions, postures Written : letters, memos, reports Visual : photographs, videos, films

5. Effective Communication Definition:   An  Effective Communication  is a communication between two or more persons wherein the intended message is successfully Delivered, Received and Understood.

6. THE 7 Cs OF COMMUNICATION

7. BARRIERS TO EFFECTIVE COMMUNICATION

8. 9 SKILLS TO IMPROVE YOUR COMMUNICATION

9. THE ART OF LISTENING

10. ACTIVE LISTENING INVOLVE YOUR WHOLE BODY

11. NON VERBAL COMMUNICATION

12. WORK ON YOUR NON-VERBALS

13. WAYS TO SHOW INTEREST

14. 9 SKILLS TO IMPROVE COMMUNICATION

15. WHEN YOU INTERACT WITH PEOPLE

16. AN EFFECTIVE COMMUNICATOR …