Effective Delegation

1. Nothing is impossible if you can delegate Effective Delegation

2. Today’s Overview Recitation from Holy Quran Pre-Workshop discussion (Expectations from the Session) Session Open Activities / Audio-Video Clips Post-Workshop discussion (Reflection on the achievements of the Session)

3. Pre-Workshop Discussion (Expectations from the Session)

4. Ice Breaking

5. What is Delegation Delegation means giving someone else the responsibility and authority to act on your behalf.

6. Elements in Delegation Authority: the right to act or empower. Accountability: ownership for one’s actions, being liable and being willing to be judged by performance standards. Responsibility: the obligation to act. Autonomy: the freedom to act

7. “The secret of success is not in doing your own work but in recognizing the right person to do it.” Andrew Carnegie

8. 1 st Activity Breaking Sticks

9. Why Delegate? Delegate for Quality Delegate for Even Distribution Saves Time Develops People’s Skill and Ability Helps in Succession

10. What could be Delegated?

11. Audio / Video Clip

12. B-R-E-A-K

13. When to Delegate?

14. 2 nd Activity Relay Races: Water Bucket

15. Audio / Video Clip Team building

16. Why Not? (Barriers to Delegation) Delegator: Its too hard Nobody else has anytime either Fear of mistakes Fear of surrendering authority Insecurity Nobody can do it as good as I can

17. Why Not? (Barriers to Delegation) In actuality, the reasons why “delegator” say they can’t (or won’t) delegate is really a mirror of themselves! One reason that has not been mentioned … they, themselves don’t know how to delegate.

18. Why Not (Barriers to Delegation) Delegatee: Lack of experience Lack of competence Avoidance of responsibility Overload of work Confusion in responsibilities and authorities

19. 3 rd Activity Who will cross the line first?

20. Discussion Questions How many of you got the other person to cross the line? How did you do it? What did you try that didn’t work? How many of you offered to cross the line if the other person crosses—if you cross, so will I? That way who wins? (Both people) How do you feel about the following statement: “Together we’ll be considerably more successful reaching for the same objectives rather than standing apart concerned about who will be first.”

21. Audio / Video Clip

22. Common Delegating Errors Under Delegation Over Delegation Improper Delegation

23. Under Delegation Manager’s desire to complete the whole job personally due to lack of trust in the subordinates Fear that subordinates will resent having work delegated to them Myself Fallacy Lack of ability to direct Finding it difficult to assume manager role

24. Over Delegation Burdening Subordinates

25. Improper Delegation Delegating at the wrong time, wrong person and wrong reason Delegating beyond the capability of the person Delegating decision making without providing adequate information

26. Benefits of Delegation Manager / Supervisor Benefits Employee Benefits Organizational Benefits Reduced stress Professional knowledge and skill development Increased teamwork Improved time management Elevated self-esteem and confidence Increased productivity and efficiency Increased trust Sense of achievement

27. Audio / Video Clip

28. Steps in Delegation

29. Introduce

30. 4 th Activity Delegation profile…

31. Brainstorm 5 tasks you are currently doing, that could be delegated. Determine who would serve as your best delegate for each of the tasks. I want you to do …… because you”…..

32. Demonstrate Clearly Show examples of previous work Explain objectives Discuss timetable, set deadlines Ensuring Understanding Clear Communication Ask for Clarification Secure Commitment Don’t say no for them Collaboratively determine methods for follow-up

33. Let Go… Communicate delegate’s authority Step back, let them work Use constrained access Don’t allow for reverse delegation Allocate… authority, information, resources

34. Support and Monitor Schedule follow-up meetings Review progress Assist, when requested Avoid interference Publicly praise progress and completion Encourage problem solving

35. Remember the 5 Rights While Delegating Right Task Right Circumstances Right Person Right Direction & Communication Right Supervision & Evaluation

36. Strategies For Effective Delegation Plan ahead Identify necessary skill and levels Select most capable person Communicate goal clearly Empower the delegate

37. Strategies For Effective Delegation Set deadlines and monitor progress Model the role: provide guidance Evaluate performance Reward accomplishment

38. DELEGATE!!!

39. post-Workshop Discussion (achievement of the Session)