Emotions and Moods.pptx, complete topic

Informative to all and can be used in every discipline

1. Emotions And Moods

2. IMAGINE LIFE WITHOUT Happ i ness Fear Sadness Surprise Disgust

3. WHAT ARE EMOTIONS?

4. What is Emotion? Origin- Latin word emovere = move out, remove, agitate - Any strong kind of feeling is Emotion - Internal conscious states that we infer in ourselves and others.

5. Happy Sad Angry Frightened Sneaky Surprised Shy Upset Cheeky Sleepy

6. Moods Feelings that tend to be less intense than emotions and that lack a contextual stimulus Emotions Intense feelings that are directed at someone or something Affect A broad range of emotions that people experience Emotions

7. EMOTIONS INCLUDE THREE COMPONENTS C onscious experience (feelings) E xpressions which can be seen by others A ctions of the body ('physiological arousal’)

8. Types of E motions

9. D imensions of Emotion VARIETY OF EMOTIONS: – P ositive Emotions – N egative Emotions

10. Positive E motion Positive emotions that lead one to feel good about one’s self will lead to an emotionally happy and satisfied result. Positive emotions are- Hopeful Confident Peaceful

11. Negative E motion Negative emotions sap your energy and undermine your effectiveness. In the negative emotional state, you find the lack of desire to do anything.

12. E motional L abor Employees can display organizationally-desired emotions by acting out the emotion. emotional labor A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work.

13. EMOTIONAL DISSONANCE Inconsistencies between the emotions people feel and the emotions they project. The true challenge arises when employees have to project one emotion while feeling another. This disparity is emotional dissonance, and it can take a heavy toll. Bottled-up feelings of frustration, anger, and resentment can eventually lead to emotional exhaustion and burnout

14. FELT EMOTIONS VS DISPLAYED EMOTIONS Emotional labor creates dilemmas for employees. There are people with whom you have to work that you just plain don’t like. Felt emotions - are an individual’s actual emotions Displayed emotions - are those that are organizationally- required and considered appropriate

15. Such acting can take two forms Surface acting involves "painting on" affective displays, or faking; Surface acting involves an employee's presenting emotions on his or her "surface" without actually feeling them. The employee in this case puts on a facade as if the emotions are felt, like a "personal". Deep acting wherein they modify their inner feelings to match the emotion expressions the organization requires.

16. Facial Expressions Convey Emotions

17. F actors Affecting Emotions

18. PE R SO N ALITY CU L TURE

19. W E A THER GENDER

20. ENVIRONMENTAL MARITAL RELATION

21. S TR E SS

22. A GE

23. GENDER

24. ENVIROMENTAL

25. ORGANIZATIONAL SOC I AL

26. How we perceive emotion

27. How we perceive emotion Body posture Speech Patterns Gestures

28. Emotional I ntelligence Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups.

29. Four Components of Emotional Intelligence There are four fundamental aspects of EI Self-Awareness, Self-Management, Social Awareness, Relationship Management.

30. Components of EI Self-awareness – The ability to recognize your own emotions and how they affect your thoughts and behavior, know your strengths and weaknesses, and have self-confidence. Self-management – The ability to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.

31. Components of EI Social awareness – The ability to understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization. Relationship management – The ability to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.

32. Situation 2

33. Situation 3

34. Emotional Intelligence EMOTIONAL SKILL MANAGER SHOULD LEARN Emotional competency E motional maturity Emotional sensitivity

35. Emotions in the work place result in a series of problems that managers find themselves faced with in their workplace. Personal issues:- Employees react to one another because of personal traits that they either like or dislike in their peers and this can cause some serious problems in the smooth execution of work. Workplace Antics:- Bullying or ganging up in office environments are as real as the grapevine.

36. Management must be aware that there are peer pressures and groups that form based on interests and other circumstances. Employee Orientation:- New employees can face a stiff battle to be accepted by existing employees and this can lead to complications since the new recruit has been taken on to execute a specific role within the business and the longer the candidate takes to be accepted, the greater the losses felt by the company and the more the inefficiency.

37. Gender harassment:- particularly towards women is a common occurrence in the workplace and regulations govern any such harassment very stringently. However, a lot of cases don't get reported simply because the subjected women are ambiguous about what defines harassment. Stress:- Stress is one of the more discussed affects that influence the emotional well being of individuals in every sphere of their lives.

38. Advantages of EI Greater productivity Improved job performance Fewer grievances Better conflict resolution Increased creativity and innovation Better teamwork High motivation Better employee retention

39. What have we learned?

40. Thank U…….