Empowering Consumers: Know Your Rights Understanding and Asserting Your Consumer Rights
What Are Consumer Rights? Consumer rights can be defined asĀ the right to safety, the right to be informed, the right to choose, and the right to be heard . These rights were meant to ensure consumers' fair treatment and that they had the information they needed to make informed decisions about the products and services they bought. Basic Consumer Rights that every consumer should know : Right to Safety. Means right to be protected against the marketing of goods and services, which are hazardous to life and property. Right to be Informed. Right to Choose. Right to be Heard. Right to Seek redressal. Right to Consumer Education.