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20251031 Enterprise Platforms – Service Science & AI Perspectives�October 31, 2025, 3:00pm PT at SJSU ENG 337� For Prof. Dr. Ammar Rayes, PhD (ISSIP, SJSU)
Ammar’s LinkedIn Post: https://www.linkedin.com/posts/ammarrayes_it-was-a-great-honor-to-have-jim-spohrer-activity-739023962037...
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20251031 Enterprise Platforms – Service Science & AI Perspectives�October 31, 2025, 3:00pm PT at SJSU ENG 337� For Prof. Dr. Ammar Rayes, PhD (ISSIP, SJSU)
Ammar’s LinkedIn Post: https://www.linkedin.com/posts/ammarrayes_it-was-a-great-honor-to-have-jim-spohrer-activity-7390239620371795968-4Tbd
Revised Presentation (after discussion with Ammar and his SJSU MS Engineering students): TBD
Original Presentation: https://www.slideshare.net/slideshow/enterprise-platforms-sjsu-for-ammar_rayes-202510-v18-pptx/284000567
Ammar Rayes: https://www.linkedin.com/in/ammarrayes/
Jim Spohrer: https://www.linkedin.com/in/spohrer/
Lecture Premise Prompt:
Prompt: Where will students with an interest in enterprise platforms be getting jobs?
Big, Medium, or Small Enterprises? See table.
Please build a table about enterprise platform vendors, with a first column listing aspects of the enterprise that require platforms:
Employees (HRM)
Customers (CRM)
Supply Chain (SCM)
Offerings (Product & Service)
Communications
Productivity
Locations (ERP)
Finance & M&A
Shareholders
Governments & Legal
Competitors
And the second column listing the largest enterprise platform vendors, such as Work Day for HRM, SAP for ERP, and Salesforce for CRM.
The third column should list smaller vendors and startups aiming to disrupt the larger vendors.
Before starting, is the task clear? Any questions.
Advice for using AI:
Always use at least 3 AI tools (OpenAI ChatGPT, Anthropic Claude, Google Gemini) and the same prompt to each, and compare the results, and think hard about which answer is best and why. This 3-tool method will keep you building skills using AI.
Also, always try to end your prompts with one this: "Is the task clear? Any questions for me?" The AI LLMs are good at asking you questions too. Make use of that - and get much better results.
Title: Three views on Enterprise Platforms: Big, Medium, and Small
Speaker: Jim Spohrer, retired industry executive Apple/IBM
Abstract: Jim will share his perspective on big, medium, and small enterprise platforms in the AI era. Big based on his experiences at IBM. Medium based on his experience working with startups. And small based on his experience with the non-profit ISSIP.org.
Bio: Jim Spohrer is a retired industry executive (IBM, Apple) based in the Bay Area California. He serves on the Board of Directors of the non-profit International Society of Service Innovation Professionals (ISSIP) and ServCollab (“Serving Humanity Through Collaboration), and also a UIDP (University-Industry Demonstration Program) Senior Fellow. He has over 90 publications and 9 patents. He has a PhD from Yale in Computer Science/Artificial Intelligence and a BS in Physics form MIT.
Jim Spohrer, PhD
Board of Directors, ISSIP (International Society of Service Innovation Professionals)
Board of Directors, ServCollab ("Serving Humanity Through Collaboration")
Senior Fellow, UIDP ("Strengthening University-Industry Partnerships")
Retired