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1. It involves follow-up sales to see to it that they are satisfied with enterprise. Build long term relationship Sales Presentation Closing Handling Question

2. Selling is best defined as: The process of manufacturing goods. The exchange of goods or services for cash. The marketing of products. The advertising of services

3. Which of the following is NOT a selling strategy mentioned? Telemarketing Cold Calling Direct Selling Consultative Selling

4. is a crucial step in the sales process, involving evaluating potential customers to determine if they are a good fit for your product or service Referral Prospect Qualifying prospect Response

5. in this step need to be patient and demonstrate interest in your clients’ needs. Prospecting Sales Presentation Closing Handling Question

6. the activity of searching for costumer or buyer, You can get prospects from a number of sources. Prospecting Sales Presentation Closing Handling Question

7. Consultative selling prioritizes: a) Closing the deal quickly. b) Understanding and addressing customer needs. c) High-pressure sales tactics d) Selling the most expensive option.

8. Which of these selling strategies emphasizes building relationships with clients? Cold Calling Persuasive Selling Direct Selling Consultative Selling

9. Effective persuasive selling hinges on: a) Aggressive sales techniques. b) The seller's ability to convince the buyer of the product's value. c) Creating a sense of urgency. d) Offering discounts and promotions

10. is a technique in which a salesperson contacts or reaching out prospective costumer. Cold Calling Persuasive Selling Direct Selling Consultative Selling

11. is the last step in the chain of commerce where a buyer exchanges cash for a seller’s goods or services Price Capital Selling Term Selling

12. It is a face-to-face presentation and demonstration. Consultative selling Cold Calling Direct Selling persuasive Selling

13. is the market value or agreed exchange value that will purchase a definite quantity, weight or other measure of goods or services Price Capital Selling Term Selling

14. It emphasizes customers’ needs and meeting those needs with solutions combining products or services Telemarketing Cold Calling Direct Selling Consultative Selling

15. A key characteristic of cold calling is: Prior contact with the potential customer. Targeting customers who have shown interest. Unannounced contact with potential customers. Using pre-qualified leads.

16. A sales presentation is when you: Answer customer questions. Show your product to a customer. Ask for the order. Follow up after the sale

17. In the Stimulus/Response model, the "response" is: What the salesperson says. The customer's reaction. The sales materials. The price of the product.

18. Closing the sale involves: Presenting the product Asking for the order. Answering questions. Prospecting for new clients.

19. What is the main goal of a sales presentation? To make a friend To convince the customer to buy To answer all questions To show the product

20. Which are the ways in prospecting costumers? Referral Qualifying costumers a and b None of the choices

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