Business Environment – factors or elements affecting a business organization
External Business Environment – factors and elements outside the organization which may affect its performance, either positively or negatively
Internal Business Environment - factors and elements inside the organization which may affect its performance, either positively or negatively
GENERAL BUSINESS ENVIRONMENT 1. Economic situations (inflation, rates of interests, changing options in the stock market, people’s spending habits
Socio-cultural situations (customers’ changing values and preferences) 3. Politico-legal situations (national or local laws, rules and regulations)
4. Demographic situations (gender, age, education level, income, number of family members, geographic origin) 5. Technological situations (gadgets and technologies)
6. World and ecological situations (increasing number of global competitors and markets, nature and conditions of the changing environment)
SPECIFIC BUSINESS ENVIRONMENT Stakeholders – parties likely to be affected by the activities of the organization Customers – those who patronize the organization’s products and services
3. Suppliers – those who ensure the organization’s continuous flow of needed and reasonably priced inputs or materials required for producing their goods and rendering their services
4. Pressure Groups – special-interest groups that try to exert influence on the organization’s decisions and action 5. Investors or Owners – provide the company with the financial support it needs
6. Employees – people who work for another or for an employer in exchange of salaries/wages or other considerations