ETIQUETTE.pptx for MEDICAL students and professionals

Etiquette

1. Etiquette Definition The set of rules or customs that control accepted behaviour in particular social groups or social situations

2. Definitions contd -- “E tiquette " describes the requirements of behaviors according to the conventions of society. It includes the proper conduct that is established by a community for various occasions, including ceremonies, court, formal events and everyday life Etiquette is defined as the formal manners and rules that are followed in social or professional settings. The rules of writing a thank you note are an example of etiquette . The rules for such forms, manners , and ceremonies

3. Importance of etiquette Etiquette helps us know how to treat others. ... It makes people comfortable and at ease, it shows that we value and respect others. Etiquette promotes kindness, consideration, and humility. Etiquette gives the confidence to deal with different situations in life, it gives us life skills.

4. Importance contd -- E tiquette in nursing is important because it creates a professional, mutually respectful atmosphere Improves communication, which helps an office serve as a productive place. People feel better about their jobs when they feel respected, and that translates into better customer relationships as well.

5. Etiquette in workplace Work etiquette is a code that governs the expectations of social behavior in a workplace . ... Work etiquette includes a wide range of aspects such as body language, good behavior, appropriate use of technology, etc. Part of office etiquette is working well with others and communicating effectively.

6. Rules of etiquette Be yourself – and allow others to treat you with respect. Let this one sink in, ladies. ... Say “Thank You” ... Give Genuine Compliments. ... Don't be Boastful, Arrogant or Loud. ... Listen Before Speaking. ... Speak with Kindness and Caution. ... Do Not Criticize or Complain. ... Be Punctual.

7. Etiquette skills In a nutshell, it is an unwritten code of behaviours , designed to ease social interactions in both our personal and business lives. ... Respect, kindness and consideration sit at the very heart of modern etiquette and these principles should inform our conduct and behaviour at all times.

8. Conclusion Adhering to the professional etiquette in nursing is not a matter of choice. It is an integral part of the profession and governs nurses behaviour . Nurses are required by their code to be polite to their superiors, patients and public