Evolution Management Theory (Introduction to Management)
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May 16, 2025
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About This Presentation
Evolution of Management Theory
Here, You can know how management concept is emerged.
Size: 16.76 MB
Language: en
Added: May 16, 2025
Slides: 29 pages
Slide Content
Introduction to Management Theory is an idea or set of ideas that is intended to explain facts or events. Britannica Dictionary
Evolution of the Management Theories
Early Management Thought (Pre-Scientific) refers to the ideas and practices about management that existed before the formal development of management theories in the late 19th and early 20th centuries. During this period, management was more about practical experience and intuition rather than systematic study or scientific principles. Early Management Thought (Pre-Scientific)
Examples of Early Management Thought Ancient Civilizations: Egyptian Pyramids: The construction of the pyramids required organizing thousands of workers, managing resources, and coordinating tasks. Although there were no formal management theories, overseers used planning, delegation, and supervision to achieve these massive projects . Roman Empire: The Romans built extensive infrastructure like roads, aqueducts, and cities. They used hierarchical structures and clear chains of command to manage their vast empire.
The Industrial Revolution was a major turning point in history that began in the late 18th century (around the 1760s) and continued into the 19th century. It marked the transition from manual labor and agrarian economies to machine-based manufacturing and industrial economies. This period started in Britain and later spread to Europe, North America, and the rest of the world . Key features of the Industrial Revolution include : The invention of new machines (e.g., the steam engine). The rise of factories and mass production. The use of new energy sources like coal and steam. Significant advancements in transportation and communication. Industrial Revolution
Types of Management Theories Classical Management Theories Behavioral Management Theories Modern Management Theories Other Management Theories Quantitative Management Theories Human Resource Theories Leadership Theories Contemporary Theories
Classical Management Theories The classical approach is one of the earliest schools of thought focused on improving organizational efficiency and productivity. It emerged in the late 19th and early 20th centuries and is divided into three main branches : Scientific Management (Frederick Taylor ) Administrative Management (Henri Fayol ) Bureaucratic Management (Max Weber )
Scientific Management The term "scientific" refers to approaches grounded in the principles and methods of science, emphasizing systematic observation , experimentation , and evidence to understand and explain phenomena.
Example: Why do we need to wash our hands with soap? Observation : People who wash their hands regularly seem to get sick less often. Question : Does washing hands with soap actually remove germs? Scientific Approach: Experiment: Take two groups of people. One group washes their hands with soap, and the other uses only water. After washing, test their hands for bacteria under a microscope. Result: The group that used soap has significantly fewer bacteria on their hands compared to the group that used only water. Conclusion: Soap effectively removes germs, which is why washing hands with soap helps prevent illnesses.
Scientific management theory, developed by Frederick Winslow Taylor in the early 20th century, is a management approach aimed at improving economic efficiency, especially labor productivity. Core Idea: The theory focuses on optimizing the way tasks are performed to increase efficiency and productivity. It suggests that there is a "one best way" to perform each job. Scientific Management Theory
Time and Motion Studies: Analyzing work processes to identify the most efficient ways to perform tasks . Standardization: Developing standard procedures and tools for tasks to ensure consistency and efficiency . Specialization: Assigning workers to specific tasks based on their skills and training to maximize productivity . Incentives: Providing financial incentives to workers to motivate them to increase their output. Key Principles
Behavioral Management Theories Behavioral Management Theory is a school of thought that focuses on understanding and improving human behavior in the workplace. It emerged in the early to mid-20th century as a response to the limitations of classical management theories, which focused mainly on efficiency and structure but ignored the human element . Hawthorne Studies (Elton Mayo ) Maslow’s Hierarchy of Needs Theory X and Theory Y (Douglas McGregor) Herzberg’s Two-Factor Theory
Hawthorne Studies The term "Hawthorne" originates from the Hawthorne Works, a large factory complex of the Western Electric Company that operated from 1905 to 1983 with 45,000 employees. Known for producing various consumer products, especially telephone equipment, it is most notable for the industrial experiments and studies conducted there, which significantly contributed to behavioral management theories.
The Hawthorne experiment consists of four parts: Illumination Experiments (1924-1927) Relay Assembly Test Room Experiments (1927-1932) Experiments in Interviewing Workers (1928- 1930) Bank Wiring Room Experiments (1931-1932)
1. Illumination Experiment The Illumination Experiment was one of the first studies at Hawthorne Works, where researchers examined how different levels of lighting affected worker productivity. They found that regardless of whether the lighting was increased or decreased, productivity improved. This led to the conclusion that factors beyond physical conditions, such as employee attention and social factors, significantly influenced productivity.
2. Relay Assembly Test Room Experiment The Relay Assembly Test Room Experiment involved a small group of female workers at Hawthorne Works who assembled telephone relays. Researchers changed various conditions, such as work hours and breaks, to see how these affected productivity. They discovered that productivity increased not just due to the changes but also because the workers felt more valued and motivated when closely observed. This highlighted the importance of social interactions and employee morale in the workplace.
3. Experiments in Interviewing Workers The Experiments in Interviewing Workers involved researchers conducting interviews with employees to understand their feelings and attitudes about work. The interviews revealed that workers appreciated being listened to and valued. This showed that attention to employees’ needs and concerns positively impacted their morale and productivity, highlighting the importance of human factors in the workplace.
4. Bank Wiring Observation Room Study The Bank Wiring Observation Room Study involved observing a group of workers assembling telephone equipment in a relaxed setting. Researchers found that the workers formed their own social norms and supported each other, leading to stable productivity levels. This study highlighted the importance of informal social groups and peer influences on worker behavior and productivity.
Maslow's Hierarchy of Needs Maslow's Hierarchy of Needs is a theory that suggests human needs are arranged in a pyramid, with five levels : Physiological Needs: Basic needs like food, water, and shelter. Safety Needs: Security and protection from harm. Love and Belonging: Social relationships, love, and friendship. Esteem Needs: Self-esteem, recognition, and respect from others. Self-Actualization: Achieving personal potential and self-fulfillment.
Theory X and Theory Y Theory X and Theory Y are two contrasting views of employee motivation and management : Theory X: Assumes that workers are lazy, dislike work, and need to be controlled and coerced to perform. Managers who follow this view tend to be authoritarian . Theory Y: Assumes that workers are self-motivated, enjoy their work, and seek responsibility. Managers who adopt this view are more democratic and encourage participation and creativity . These theories highlight different approaches to managing people in the workplace.
Comparison of Theory X and Theory Y: Aspect Theory X Theory Y View of Employees Lazy, avoid work, need control Motivated, enjoy work, seek responsibility Management Style Authoritarian, micromanagement Participative, empowering Motivation External (rewards/punishments) Internal (personal growth, recognition) Communication Top-down, one-way Two-way, collaborative Work Environment Strict, controlled Flexible, supportive
Herzberg’s Two-Factor Theory Herzberg's Two-Factor Theory divides workplace factors into two categories : Hygiene Factors: These are basic needs that, if not met, can cause dissatisfaction (e.g., salary, work conditions, job security). However, meeting them doesn't necessarily motivate employees . Motivators: These factors lead to higher job satisfaction and motivation (e.g., recognition, achievement, responsibility). When present, they encourage employees to perform better . The theory suggests that improving hygiene factors can prevent dissatisfaction, but true motivation comes from enhancing the motivators.
Modern Management Theories Modern Management Theory refers to contemporary approaches to managing organizations that emphasize flexibility, adaptability, and the importance of human behavior. It recognizes that organizations are complex systems influenced by various internal and external factors. Key aspects include: Systems Thinking: Understanding how different parts of an organization interact. Contingency Approach: Adapting management practices to fit specific situations. Focus on People: Valuing employee motivation, teamwork, and communication . Systems Theory Contingency Theory Chaos Theory Total Quality Management (TQM) Lean Management
Systems Theory System Theory is a way of thinking that views an organization as a set of interconnected parts that work together as a whole. Just like the human body has organs that depend on each other, an organization has departments, teams, and processes that rely on one another to function effectively. Key Ideas of System Theory: Interconnected Parts: Every part of the organization (e.g., marketing, production, finance) is linked and affects the others . Holistic View: Managers must look at the "big picture" and understand how changes in one area impact the entire organization. Input-Process-Output: Organizations take inputs (e.g., raw materials, labor), process them (e.g., manufacturing, services), and produce outputs (e.g., products, services).
Example: A Restaurant Inputs: Ingredients, staff, equipment. Processes: Cooking, serving, managing orders. Outputs: Meals served to customers. Interconnection: If the kitchen (one part) is slow, it affects the wait staff and customer satisfaction (other parts).
Contingency Theory Contingency t heory is the idea that there is no single "best way" to manage an organization. Instead, the best approach depends on the specific situation or context. In other words, managers should adapt their strategies, structures, and practices to fit the unique circumstances they face. Key Ideas of Contingency Theory: No One-Size-Fits-All : What works for one organization or situation may not work for another . Adaptability: Managers must be flexible and adjust their methods based on factors like the environment, technology, and workforce . Context Matters: The success of a management approach depends on the specific conditions of the organization.
Example 1: Leadership Style In a startup, a flexible and participative leadership style might work best because the team is small, creative, and needs to adapt quickly . In a large corporation, a more structured and authoritative leadership style might be necessary to maintain order and efficiency. Example 2: Organizational Structure A tech company in a fast-changing industry might use a flat, decentralized structure to encourage innovation and quick decision-making . A manufacturing company with standardized processes might use a hierarchical, centralized structure to ensure consistency and control.
Basics Classical Behavioral Systems Contingency Focus Work as well as the economic needs of workers Small groups and also human behavior Interrelationships Situational variables Structure Mechanical and also Impersonal Organization as a social system Open Systems view of the organization Environmental determinants of organization Means Empirically derived Principles Group participation Conceptual skills Environmental Scanning Results Work alienation as well as dissatisfaction Satisfied and also efficient employees Systems theory as well as design Dynamic management style Practices Authoritarian and also bureaucratic Democratic and also participative Systems concepts Business environment Interface Main Exponents F. W. Taylor, Henri Fayol, Max Weber Elton Mayo, A.H. Maslow, Douglas McGregor F.E. Kast , J.E. Rosenzweig , R.A. Johnson Fred Fiedler P.R. Lawrence, J.W. Lorsch , J. Woodward A quick comparison of all organizational theories