Enterprise Governance of I&T (EGIT) Design factors based on COBIT 19 Framework February 2025
Presentation Outline Executive Summary. Enterprise Governance of Information and Technology (EGIT) Objectives of EGIT Overview of the EGIT Design Factors Design Factors Impact on EGIT Design IT Issues (DF4) Commercial Benefits of EGIT Technical Benefits of EGIT Conclusion
1. Executive Summary The presentation provides an overview of Enterprise Governance of Information and Technology (EGIT) based on the COBIT framework. In the light of digital transformation, Information and Technology (I&T) is crucial in the support , sustainability and growth of the enterprise. Evidently Infratel is highly dependent on I&T for growth and survival in other words, the role of I&T in Infratel is strategic. Gone are the days when governing boards and senior management would delegate, ignore or avoid I&T –related decisions. EGIT enables both business and IT people to execute their responsibilities in support of business/IT alignment and thereby creating business value from I&T-enabled business investments. Figure 1. The Context of Enterprise Governance of Information and Technology Enterprise Governance of IT Business/IT Alignment Value Creation
2 . Enterprise Governance of Information and Technology (EGIT) EGIT is multifaceted There is no silver bullet to design, implement and maintain an effective EGIT within and organization Members of the Board and senior management typically need to tailor their EGIT measures and implementation to the needs of their businesses. Further, members of the B oard and senior management must be willing to accept more accountability for I&T and drive a different mindset and culture for delivering value from I&T.
3. Objectives of EGIT Fundamentally EGIT is concerned with stakeholder value creation; Realizing benefits at an optimal resource cost while optimizing risk Most specifically three main outcomes can be expected after successful adoption of EGIT Benefits realization Resource optimisation Risk optimisation
4. Overview of the EGIT Design Factors Figure 2 COBIT Design Factors Enterprise Strategy Risk Profile I&T Related Issues Threat Landscape Enterprise Goals Compliance Requirements Role of IT Sourcing Model for IT Enterprise size Technology Adoption Strategy IT Implementation methods
5. Design Factors’ Impact on EGIT Design Management objective priority and target capability levels Components Variations {processes, Organizational structure, Culture, Competencies and skills etc.} Specific Focus Areas {i.e. DevOps, Security, Risk etc.}
6. I&T Related Issues (Design Factor # 4) I&T Related issues can also be referred to as I&T Pain points. Below are some the identified I&T pain points that have an impact on the design, maintenance of a successful EGIT: Frustration between different IS units across the organization because of a perception of low contribution to business value Frustration between business departments (i.e., the IT customer) and the IT department because of failed initiatives or a perception of low contribution to business value Significant IT related incidents, such as data loss, security breaches, project failure, application errors, etc. linked to IT Service delivery problems by the IT outsourcer(s) Failures to meet IT related regulatory or contractual requirements Regular audit findings or other assessment reports about poor IT performance or reported IT quality or service problems Substantial hidden and rogue IT spending, that is, IT spending by user departments outside the control of the normal IT investment decision mechanisms and approved budgets
6. I&T Related Issues (Design Factor # 4) Cont’d I&T Related issues can also be referred to as I&T Pain points. Below are some the identified I&T pain points that have an impact on the design, maintenance of a successful EGIT: Duplications or overlaps between various initiatives or other forms of wasting resources Insufficient IT resources, staff with inadequate skills or staff burnout/dissatisfaction IT-enabled changes or projects frequently failing to meet business needs and delivered late or over budget Reluctance by board members, executives or senior management to engage with IT, or lack of committed business sponsors for IT Complex IT operating model and/or unclear decision mechanisms for IT-related decisions Excessively high cost of IT Obstructed or failed implementations of new initiatives or innovations caused by the current IT architecture and system
6. I&T Related Issues (Design Factor # 4) Cont’d I&T Related issues can also be referred to as I&T Pain points. Below are some the identified I&T pain points that have an impact on the design, maintenance of a successful EGIT: Gap between business and technical knowledge which leads to business users and IT and/or technology specialists speaking different languages Regular issues with data quality and integration of data across various sources High level of end-user computing, creating (among other problems) a lack of oversight and quality control over the applications that are being developed and put in operation Business departments implementing their own information solutions with little or no involvement of the enterprise IT department Ignorance and/or noncompliance with security and privacy regulations Inability to exploit new technologies or to innovate using I&T
7. Commercial and Technological Benefits of EGIT Benefit realization Risk optimization Resource optimization Value realization
9. Conclusion I have attempted to provide an overview of EGIT and highlighted the overarching objectives of implementing and maintaining an EGIT programme in an organization. The goal is to create stakeholder value from I&T investments by leveraging the benefits of the Board and Senior (Executive) management buy-in and support, business/IT alignment as critical success factors for EGIT and realizing that EGIT is an integral component of enterprise governance.