Fidelio property management system

this presentation is about the property management system fidallio .
i have explained the out dated version in a gist as well as the latest version v8 in brief.

1. fidelio Name- naveen kumar Roll no – 1841115137 Group – C1 होटल प्रबंधन , खान-पान प्रौद्योगिकी एवं अनुप्रयुक्त पोषाहार संस्थान , लखनऊ Institute Of Hotel Management, Catering Technology & Applied Nutrition, Lucknow

2. What is Fidelio? Fidelio is the complete integrated system Package designed to achieve the maximum Efficiency of the hotel. This property management system is Produced in Munich, Germany. NAVEEN KUMAR 1841115137

3. Features It is flexible and easy to use software. It can be easily operated with a minimum of training inputs. It is one of the most popular PMS of hotels. It is slightly more expensive than other software. It has its own training module and called Advance demo version no.6.11(4), enables The user to work and learn in a real-like Environment. Fidelio is dos based and the newer version „Opera‟ is oracle based. The red alert software can be used for extra protection of files from virus. NAVEEN KUMAR 1841115137

4. FRONT OFFICE MODULE I . RESERVATION II. FRONT DESK III. CASHIER IV. ROOMS MANAGEMENT V. OPTIONS VI. MENU NAVEEN KUMAR 1841115137

5. Fidelio is DOS based and the newer version ‘opera’ is oracle based. NAVEEN KUMAR 1841115137

6. Hot keys NAVEEN KUMAR 1841115137

7. Fidelio Suite 8 Fidelio Version 8 is a fully integrated, flexible software package, designed to maximize the efficiency of hotel operations. The system contains all the functions for the daily operations of the hotel, including all aspects of hotel management and maintenance. It supports all the requirements of the hotel industry, from basic services to complete and luxury services. Fidelio Version 8 is based on Oracle ® technology, integrated, web-friendly, customizable software package, parameter- oriente NAVEEN KUMAR 1841115137

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10. Fidelio V8 Interface Fidelio V8 Interface module, developed using the latest technology, provides a link between Fidelio Suite 8 and 3rd (third) system, such as PBX, Key System, Video System, Point of Sale (POS). Developed the interface to communicate with more than 6,000 brand systems, such as: Avaya, Panasonic, Ericsson, Micro-Master, Adria, INFOSTAR, Onity -Tess, VingCard NAVEEN KUMAR 1841115137

11. The interface features with the telephone management system are as follows: Real-time communication: Data on completed call (date, time, number dialed, the number of pulses, price) will automatically be charged to the account of the guest who is checked-in in the room check in / out guest automatically unblock / block phone calls outside the hotel wake-up calls for guest (or groups) automatically update the name of the guest to the console operator History of calls on all types of locals (rooms and HouseUse ) NAVEEN KUMAR 1841115137

12. Using the Interface with key service system automatically create keys for the guest in accordance with data on the reservation (arrival / departure). Upon check-out of the guest, the card automatically becomes inactive. NAVEEN KUMAR 1841115137

13. Basic features   Easy to use • Insight into the current state of occupancy and availability of all hotel facilities • Supports multilingualism, different currencies, different legal regulations • Navigation between screens • Graphic icons, pull - down menu • The possibility of calling for assistance - help for each operation • A large number of reports, statistics ... • High security • Interface with POS system, Back Office, telephone management systems, door locking, fiscal devices. NAVEEN KUMAR 1841115137

14. Fidelio Version 8 modules Fidelio Version 8 integrated modules are: 1. The database clients (Customer Relationship Management - CRM) 2. Reservations 3. Front office (Front Desk) 4. Cashiering 5. Rooms management 6. Conference & Catering Management 7. Night Audit NAVEEN KUMAR 1841115137

15. Customer Relationship Management - CRM The data of all hotel guests (both individuals and companies) are located in that module. In addition to basic data about the guests (full name, date and place of birth, sex, language, nationality), you can enter: unlimited number of contact information (phone numbers, addresses, e-mail address ...) prefered room or rooms features (smoking or nosmoking rooms, shower or bath and so on ...) data with personal document ( eg passport number, validity period, place of publication, etc.). family members with their master data NAVEEN KUMAR 1841115137

16. Reservations The creation of booking is possible for an unlimited number of rooms, guests and for unlimited time, unless that period have free capacities. If you do not have the available capacity, the rooms can be added to the waiting list. Booking entry module includes reservations for individuals as well as group reservations and block (allotment) reservation. Group reservations can be fixed the dates of arrivals and departures of all group members, or with flexible dates, when you enter the date of arrival of the first member of the group and departure of the last member of the group. There are different options to post charges (individual, group, etc.).. Check In and assigning rooms are fully automated. When entering a reservation it is possible to define room type, price, check-in time, the initial and final meals, method of payment, as well as the billing instruction to the company. Confirmation letter of booking is printed on the guest's language. NAVEEN KUMAR 1841115137

17. Front Desk Automated system to check in guests by reservation. At any moment you can check the expected arrivals, expected departures, and the view of guests in the hotel. This module allows you to enter messages for guests with printing option, and to track the status: delivered or undelivered NAVEEN KUMAR 1841115137

18. Cashiering Using module Cashiering you will have access to the balance of each guest, as well as invoicing in a user-defined format invoice in multiple languages. There are different styles of the standard invoices. It is possible to merge invoices, and unlimited opportunities to split invoices, regrouping of posting and transfer to other room or account. There are no restrictions on combinations of payment: credit cards, cash, invoices, check. NAVEEN KUMAR 1841115137

19. Rooms management Complete overview of the rooms' status with the possibility of changing their status. Graphical display makes it easy to access floors to the status of the room, and in the availability of capacity also. In addition to monitoring the status of basic rooms, you can change the room status to "out of use" with a defined reason. NAVEEN KUMAR 1841115137

20. Night Audit User-defined night audit procedure. Unlimited number of reports and statistics. Automatic posting of all fixed charges and prices of rooms. It is possible to define the printing of certain reports, or their export to another format, eg. Excel. Reporting module has more than 250 different reports and statistics views. All reports can be printed or saved in another format, eg. Excel. There is a possibility to generate reports on specific client request, and run reports in the chosen language. NAVEEN KUMAR 1841115137

21. THANK YOU