$1 million. Fuelled by this growth and funding, Flipkart expands its presence in India,
opening offices in Delhi and Mumbai, and within the year, the company’s headcount
grows to 150. Flipkart also crosses an important milestone by opening pre-orders for the
first time. The chosen book? Dan Brown’s The Lost Symbol.
2010: COD, Ekart make a splash
Recognising the prevalence of cash in the Indian consumer’s life, Flipkart pioneers
a Cash-on-Delivery payment option, letting consumers pay for their orders in cash
upon doorstep receipt of their ordered goods. The company launches Ekart, a logistics
arm led by fresher VinothPoovalingam, to handle the logistical requirements of the new
payment option and the growing demand for goods. Flipkart also introduces a 30-day
return policy and expands its product categories to include Music, Movies, Games,
Electronics, and Mobiles. 2010 also sees Flipkart make one of its first acquisitions, in
social book recommendation portal WeRead.
2011: a truly pan-Indian delivery network
Flipkart’s steady growth continues, with shopping categories expanding to
include Cameras, Computers, Laptops, Large Appliances, Health, Personal Care, and
Stationery. The platform launches its own digital wallet, as well as a 30-day
replacement policy, and acquires Bollywood content portal Chakpak’s digital
catalogue and Mumbai-based music streaming and digital content platform Mime360.
By the end of the year, Flipkart’s network has expanded to deliveries in over 600 cities
across India.
2012: going mobile
Flipkart goes mobile in a big way, with the launch of its own native mobile shopping
app. The platform also receives PCI DSS Certification, allowing it to store card details
for consumers securely on the platform, and giving users the ‘Saved Cards’ feature
when checking out. Flipkart’s expansion continues at a steady pace with the acquisition
of online electronics retailer Letsbuy, the launch of Fashion, Perfumes, Watches,
Menswear, Toys, Posters, and Baby Care categories, and the debut of two new services
– DigiFlip, a private label for electronics, and Flyte MP3, a service for online music sales.