formal and informal letter

1. By: Muhammad Haris Ahmed Functional English Formal and Informal Letter writing

2. Definition: The exchange of written or printed communications. letter writing is a very important activity in our daily lives, be it for business or personal purposes. Letter Writing:

3. Formal letters are letters to people who we don’t know on a personal level. In otter words formal letter are also know as Business letter For Example we may write to find out information and apply for job etc. What is Formal letter??

4. Informal letter are letters of people who we know at personal level For Example Friends and family members. What is Informal letter ???

5. Parts of letter. 1-The Heading. 2-The Salutation. 3-The Communication. 4-The Subscription. 5-The Signature. 6-The Superscription.

6. The Heading. This part of letter Consist of writer’s Complete postal address and the date. It’s written at the top right hand corner of the paper. Example: 1 ,Jahangir Street, Islamia park, Lahore. April 16,2013.

7. The Salutaion . It’s the form of Greeting it’s depend on the relation between the writer and the person to whom the letter is written. Example: Formal Informal Dear Mr Ahmed hi/ hellow Dear Mary

8. The Communication. It’s the men part of the letter depending on the kind of letter. it’s must, therefore , receiving the greatest amount of attention and care. Formal Informal Thank you for your e-mail of…. Thanks for your e-mail… Further to your last e-mail,... Re your e-mail,...

9. The Subscription. It is rude to end the letter abruptly. Certain form of polite leave-taking are, therefore, prescribed to show respect and regard in Formal letter and affection in private letter or Informal letter.

10. The Signature. It should be written below the subscription. The signature should be clearly written, so that the reader may know whom to address in reply. Example: Your Sincerely, Muhammad haris

11. The Superscription. It’s written on the envelop or at the back of the letter. First line contain the name etc. and next line his occupation and the third line the name of the house, street and town. Example: Dr. khalid lodhi , I.I Chundrigar Road, Karachi.

12. Example of formal letter. Dear Sir, I am writing this letter to complain in the strongest terms about the poor service that I have received from your company. We signed up to your telephone and internet service package two months ago because your advertising suggests that you are better than Telco. In addition, you promise to deal with problems quickly and efficiently, something that Telco were unable or unwilling to do. However, in the first month of service you managed to cause me to lose two days worth of business because of poor administration. The main problem was that you failed to provide me with the correct telephone number, 9818 8747, that you had promised when I completed the contract. This phone number was an established business line which I had been using for the last three years. Obviously this meant that my clients were unable to contact me and it cost me many hours of phone calls to resolve the matter with your support centre. I would appreciate it if this situation could be resolved and a substantial rebate offered on my first three month's account. I look forward to hearing from you soon. Yours Faithfully John O'Sullivan