Forms Of Commun i cation Forms Of C o mm u ni c a t i o n Verbal C o mm u ni c a t i o n Oral Communication Written C o mm u nic a tion Non – Verbal C o mm u ni c a t i o n Sign Language Body Language
A :- Verbal Communication Language is the most useful tool of communication as it can convey idea and message easily if the parties to the communication understand the language used . So , “Communication by the using language is simply called as verbal communication . “
…conti… 10/27/2014 Forms Of Communication 4 Verbal communication can be divided in to two parts :- Verbal Com m unication Oral Com m unication Written Com m unication
1 . Oral Communication 10/27/2014 Forms Of Communication 5 Oral communication is the interchange of verbal messages between sender and receiver . Oral communication can be terms as , “ Spoken communication which can be defined as communicating our thoughts through words . “
Forms of Oral Communication 10/27/2014 Forms Of Communication 6 Informal face to face talk Interviews Group communication Debate Of Group Dicussion Meeting Conferences Committees Speeches And Presentations
Advantages of oral communication are: It is spontaneous and natural. I t is, therefore, easy for others to understand . Ch o ice of wor d s ge n erally s u its the listeners . I t i s sup p or t ed by non v erb a l communication. The communicator or the per s on who always p h ysica l ly commu n ica t es, is available. 10/27/2014 Forms Of Co mm u n ic a ti o n 13
Disadvantages of oral communication: W ords s poken disap p ear i nto thin ai r . The words are temporary. W ords are no t permanent u n like say written communication. What is heard is often forgotten. Nonve r b al commu n ication that s u pports oral communic a tion may not be ot h er un d ers t ood b y peo p le from cultures. 14 10/27/2014 Forms Of Communication
2 . Written Communication Written communication is a creative activity that requires a lot of imagination and efforts to arrive at the finished product . Written communication can be terms as , “ Transformation of information through in any written form like letters , notices , circulars , memos , reports etc . “ 10 / 2 7 / 2 14 Forms Of Co mm u n ic a ti o n 15
Forms of W rit t en Communication 10/27/2014 Forms Of Communication 10 Letters Circula r s Orders Reports Forms and questionnaires Manuals Ne w slette r s Handbills Bulletin boards Books
Advantages of written communication: 10/27/2014 Forms Of Communication 11 Knowledge and information became available to people who could read. Written message are more carefully formulated than oral communication . Written communication serves as a reliable record for future reference and can be used in legal proceedings .
Disadvantages of written communication : 10/27/2014 Forms Of Communication 12 us e written One ha s t o b e l i te r ate to communication. Written communication is generally more expensive to convey a short message . Formal in nature so It does not involves personal touch between two parties . If the written communication is poorly drafted , it mat create misunderstanding and confusion in the mind of receiver .
NON - VERB 10/27/2014 Forms Of Communication 13 AL COMMUNICATION
B . Non – Verbal Communication 10/27/2014 Forms Of Communication 14 Nonverbal communication describes the process of conveying meaning in the form of non-word messages. It can be define as , “ Non verbal communication is the transfer of meaningful information from one person to another by means other than written or spoken words . “
1 . Sign Lan g uage 10/27/2014 Forms Of Communication 15 People, today , not onlt communicate through words only , but also make use of sign and symbols in communication hence , “ Sign language includes all forms of symbols which replace words , numbers and punctuation signs . “
Features of Sign Language :- 10/27/2014 Forms Of Communication 16 Sign language is an art of communication with the use of pictures , drawings , sounds , etc . It is an expression of one’s feelings through the use of symbols . It requires just common sense and not any formal education for being understood .
Aspects of Sign Language 10/27/2014 Forms Of Communication 17 Visual Signs Audio Signs
V isual Signs V isu a l sig n s u n ive r s a l la n gua g e u n d e rs t o o d & sym b o l s spea k a by people all over the world and are easy to grasp and remember . It includes the use of posters , drawings , cart o o n map s , d i a g ra m s , p h o t o g ra p h s etc . 10 / 2 7 / 2 14 Forms Of Co mm u n ic a ti o n 25
Audio Signs 10/27/2014 Forms Of Communication 19 :- Audio signs or signals have been used to send message since the early days of civilization . It is also universal in nature as they are understood by people easily . Audio signals include the use of drum beating , alarms , hooters , buzzers, whistles , bells , sirens . Etc .
Advantages Of Non – Verbal Communication :- 10/27/2014 Forms Of Communication 20 Non- verbal communication helps the communicator to communicate all that thing secretly which they do not want to revel to others . Through non – verbal communication we can communicate in brief . for example , If we want to show that we are angry we can easily show it through facial expression .
Disadvantages Of Non – Verbal Communication :- 10/27/2014 Forms Of Communication 21 Long conversation is difficult. It varies culture to culture . Difficult to understand and requires a lot of repetitions . Can n ot b e used a s p u bl i c tool for communication . Les s in f lu e nt i al an d canno t b e us e d everywhere .