FS_Athena_Training_Latam, control de iluminación

iluminación

1. Athena Training

2. CONFIDENTIAL 210/2/2020
Agenda
1.What is Athena?
a.How does it fit into the Lutron systems offering?
2.Parts and Pieces
a.System Architecture
3.Field Service Startup
a.Programming
b.The Lutron App
c.Troubleshooting

3. https://youtu.be/IJZ1rmwwzx8

4. Parts and Pieces

5. CONFIDENTIAL 610/2/2020
Overview of the Architecture
QS Link
Ethernet
Link
Mobile
App
Clear
Connect
Type X

6. Full Architecture Diagram
Athena System Capacities
•16Athena Edge processors (max)
•15Clear Connect Type X gateways (max)
•5,120switchlegs(max, excluding Ketra)*
•1500Ketradevices (max)
** * A switchlegis the smallest controllable point on any product -a single CCO, a zone of 0-10V,
or a single digital address for a fixture.
** N3 counts as 1 device regardless of the length of linear fixture connected to it

7. Full Architecture Diagram
https://www.lutron.com/TechnicalDocumentLibrary/3685737_Athena_System_Architecture.pdf

8. CONFIDENTIAL 910/2/2020
QS Wired Link

9. CONFIDENTIAL 1010/2/2020
QSM Wired Sensor Link

10. CONFIDENTIAL 1110/2/2020
Clear Connect Type ALink

11. CONFIDENTIAL 1210/2/2020
Ethernet Link

12. CONFIDENTIAL 1310/2/2020
Clear Connect Wireless –Type X

13. CONFIDENTIAL 1410/2/2020
Mobile App

14. New Equipment

15. Overview: What’s New (Hardware)?
1.Native Ketraload support
2.ESN PRO LED+
•Easy phase control
3.New processor & Hubs
•For both large & small jobs

16. CONFIDENTIAL 1810/2/2020
Clear Connect Type X Gateway
VS.
QSM Clear Connect Type X
Gateway

17. CONFIDENTIAL 1910/2/2020
Clear Connect Type X Gateway
QSM
Clear Connect Type X
Gateway
Communication:
•Clear Connect Type A -434 Mhz
Controls:
•Lutron Picos, Sensors, etc.
Powered by:
•QS Link Power
Communication:
•Clear Connect Type X -2.4 Ghz
Controls:
•KetraDevices
Powered by:
•POE-Power

18. CONFIDENTIAL 2010/2/2020
Clear Connect Type X Devices
1.Lamps
2.Linears
3.Downlights
4.There is no backwards compatibility with KetraNET(classic Ketra) and Athena for all
Lamps, N3, D4R, X2 keypads, or N4
a.D3 housing can be used with a Power Supply swap
b.L3I, L4R, and G2 linear hardware is the same and can be used with CCX N3's

19. CONFIDENTIAL 2110/2/2020
Base Types

20. Image credit here
Private & Confidential, Property of Lutron Ketra, Inc.22
Ketra-A20 Tunable Lamp
1.Fully dynamic spectrum single point source produces wide range
of white, pastels and saturated colors
2.Closed-loop color point maintenance to <1 MacAdamellipse over
lifetime and temperature
3.Integrated temperature protection maintains product within safe
operating conditions
4.Wirelessly dimmable to 0.1%
5.Integrated wireless control for seamless connection with Ketra’s
predefined light content
6.Ketra’stechnology ensures consistent appearance and
guaranteed compatibility as LED technology evolves
S38 Lamp

21. Image credit here
Private & Confidential, Property of Lutron Ketra, Inc.23
Ketra -S38 and S30 Lamps
1.Fully dynamic spectrum single point source produces wide
range of 90+ CRI white, pastels and saturated colors
2.Closed-loop color point maintenance to <1 MacAdam ellipse
over lifetime and full operating temperature range
3.Integrated temperature protection maintains product within
safe operating conditions
4.Wireless dimmable to 0.1%
S38 Lamp
S30 Lamp

22. Image credit here
Private & Confidential, Property of Lutron Ketra, Inc.24
1.The Track Luminaire enables a simple plug and play luminaire
solution for integrating Ketra’sS38 and S30 lamps into retrofit and
new construction projects.
2.Leverage the full feature set of Ketra’sS38 and S30 LED Lamps
3.Constant torque hinge provides 90°of tilt aiming at any increment, without the
need for a mechanical lock
4.365°of rotation eliminates any aiming shadows
5.Configurable with industry standard track systems and conduit mount option
Ketra -S38 and S30 Tracks
S30 Track Luminaire
S38 Track Luminaire

23. Image credit here
Private & Confidential, Property of Lutron Ketra, Inc.25
Ketra -D4R Retrofit Downlight
1.Integrated appearance with 4" aperture
2.Adjustable regress depth
3.Supports multiple ceiling types
4.Fully-dynamic spectrum delivers white light, pastels and
saturated color
5.Lifetime color-point maintenance to within 1 MacAdam
ellipse

24. Image credit here
Private & Confidential, Property of Lutron Ketra, Inc.26
Ketra'sD3 family includes fixed, adjustable, and wall-wash downlights.
Every model features low-profile housing, wireless communication, and field
replaceable optics and electronics. With a wealth of trim and optic
accessories, the D3 is ideal for a large variety of applications.
1.Fully-dynamic spectrum offers a wide range of whites from 1,400K-
10,000K, pastels, and saturated colors
2.High-quality color rendering: 90+ CRI from a single-point source
3.Closed-loop color point maintenance keeps color within 1 MacAdam
ellipse across lifetime
4.Wireless color-point control and dimming to 0.1%
Ketra -D3 Downlight Family
D3 Square Shallow Bevel Downlight

25. CONFIDENTIAL 3210/2/2020
How to tell difference: KetraNetvs. CCX
1.Model numbers
1.CCX and KetraNET model numbers are different and are called out in the spec sheets for each
device. For example:
1.CM-A2008HBTSD11E26WH –KetraNet
2.CM-A2008HGTSD11E26WH –CCX
2.Labels on the device
1.If the Ketra device has a label on it that says "Ketra" without the Lutron burst logo, this is a
legacy KetraNET device. CCX compatible devices will have just the Lutron burst logo printed
on the device. Note, applies to lamps only.
3.If already installed, more advanced methods are called out on Support Wiki
https://supportwiki.lutron.com/Pages/Engineering/Tech%20Support/ASC/KetraNET%20vs%20CCX%20Ketra.aspx

26. CONFIDENTIAL 3310/2/2020
QSN-4A-5
ESN Phase Adaptive

27. CONFIDENTIAL 3410/2/2020
QSN-4A-5
ESN Phase Adaptive

28. CONFIDENTIAL 3510/2/2020
New Processor Panels
1.QP5 Panels that include 8-port PoE switch, smaller than QP2, bigger than QP3
a.QP5-1L-POE
b.QP5-2L-POE
c.QP5-4L-POE
2.QP6 Small Area Panels, no PoE switch, same size as QP3
a.QP6-1L
3.PoE switch only panel, no processor, same size as QP5
a.Q-POE-PNL

29. CONFIDENTIAL 3610/2/2020
QP5 Panel

30. CONFIDENTIAL 3710/2/2020
QP6 Panel

31. CONFIDENTIAL 3810/2/2020
Q-POE-PNL

32. CONFIDENTIAL 4110/2/2020
LTE Modem (cont.)
Athena
Ethernet
LTE
LTE
Lutron Cloud
Building
Network

33. CONFIDENTIAL 4210/2/2020
Overview: What’s New (Software)?
1.App-based control & addressing of Ketra
2.Processor cloud connectivity
a.Remote Lutron App control and processor firmware updates
3.Lutron Designer 20.0 commissioning software that closely resembles HomeWorks
a.No more Pre-Reqs, IIS or Vue
4.No licenses!

34. CONFIDENTIAL 4310/2/2020
New Lutron App
Pro Installer Mode
•Activate Ketra Devices
•OOB or Deactivate Ketra Devices
•Associate App with Athena system for control
•Have tobe on same network as proc
•Press the physical button on one
processor in system to pair initially
•Cloud connected after initial pairing
Lighting Designer Mode
•Allows for detailed tweaking of zones and
scenes

35. Differences from Quantum

36. Hardware Differences
•EcoSystem Bus Supplies (DBIs)
•Uses EcoSystem ESNs
•DMX input/output direct from the processor
•Uses QSE-CI-DMX for DMX output
•Input/output terminals on the N3
•Uses QSE-IO or otherinterface
DMX

37. Hardware Differences (cont.)
•Power Panels
•Uses Phase Adaptive, 0-10v, or Switching ESNs
•Hyperion & window/mullion sensors
•Manual/timeclock shades are supported
•Individual G2 segment addressing
•All fixtures on one N3 are one switch leg

38. Hardware Differences (cont.)
•Grafik Eye QS
•Uses ESNs and keypads
•QS Sliders
•Uses keypads

39. Software Differences
•Telnet integration into the processor
•Uses QSE-CI-NWK for Telnet or Processor API
•Custom serial strings
•UsesProcessor API
•Q-Control+
•Uses new Lutron App
Telne
t
Telne
t

40. Software Differences (cont.)
•No Vue/PC web interface
•Uses Lutron App for control and edits

41. Thank you

42. Before the Jobsite

43. CONFIDENTIAL 5210/2/2020
Requirements before you go
1.Laptop
a.LatestLutron Designer 20.xSoftware
i.Log into the software the first time, internet access required
ii.Use your myLutroncredentials to log in
b.Install any version of iTunes
i.Used for syncing Ketraactivation data from iPhone/iPad
2.Phone
a.Lutron App installed from iOS store
b.iPhone/iPad USB charging Cable
3.myLutronChannel Access (given after training is completed)
a.KetraSoftware Access
b.Commission Quantum

44. Creating an Athena Project

45. CONFIDENTIAL 5510/2/2020
Lutron Designer+ Import
1.Athena database will also be written by the database writing team that writes Quantum
databases
2.Lutron Designer+ files directly import into the Athena Lutron Designer 20.x software

46. CONFIDENTIAL 5610/2/2020
Cloud Database Backup
1.Databases can now be backed up to
the Lutron cloud
1.This option does not change
good database management
and saving copies in Salesforce
2.By defaultboth options should
be Yes, unless told otherwise
3.Option will also be shown on
Transfer tab

47. CONFIDENTIAL 5710/2/2020
Processor –Auto Upgrades
1.Major selling feature, bug and security
updates automatically
2.Default is Yes and should be left unless
told otherwise
3.Updates occur overnight, the processor
checks for an update at 2am and
reboots and applies the update if there is
a new one at 5am
4.1-2 minutes of downtime –controls may
not work during this upgrade, but a
transfer is not required afterwards
5.Cannot change the time it applies

48. Navigating the Software
Design Tab

49. CONFIDENTIAL 5910/2/2020
Ketra in Loads

50. CONFIDENTIAL 6010/2/2020
Adding Processor Panel and Gateway in Equipment

51. CONFIDENTIAL 6110/2/2020
Adding Processor Panel and Gateway in Equipment

52. CONFIDENTIAL 6210/2/2020
Adding Processor Panel and Gateway in Equipment

53. CONFIDENTIAL 6310/2/2020
CCX Gateway
in Link
Assignment

54. CONFIDENTIAL 6410/2/2020
CCX Gateway
in Link
Assignment

55. CONFIDENTIAL 6510/2/2020
Subsystems
1.Athena only has 1 subsystem for each project with a maximum of 16 processors,
including Athena Edge processors and CCX Gateways.

56. Navigating the Software
Program Tab

57. CONFIDENTIAL 6710/2/2020
Natural Show
1.Natural Show is a special type of scene for Ketra lighting, where when "activated" to the
show, the color of the lights will fade over the course of the day (the main use case
being to represent natural light changes throughout the day).
2.It works by defining the "curve" of the show in the software, and then activating
programming such as scenes that "activate" the show on Ketra zones.
3.The colors, intensity, and times of day can be customized. A show has a "ramp up"
curve and a "ramp down" curve.
4.The point in the middle is there because the ramp up/down of natural light is not a
straight linear change (the rate of ramp changes along the way with the horizon).

58. CONFIDENTIAL 6810/2/2020

59. CONFIDENTIAL 6910/2/2020

60. CONFIDENTIAL 7010/2/2020

61. CONFIDENTIAL 7110/2/2020

62. CONFIDENTIAL 7210/2/2020
Timeclocks
1.Timeclocks in Athena are created in Lutron Designer, similar to HomeWorks

63. CONFIDENTIAL 7410/2/2020
Load Shed
1.There is a new tab under Program for Load Shed
a.This is where Load Shed is programmed
b.Soon there will be the ability to enable/disable Load Shed in the Lutron App
2.Programming options
a.Trim
i.This is the amount the lights will trim down from the current level (if "Settings" is Unaffected),
or the amount it will trim down the lights from the "Settings" level if it is not set to Unaffected
b.Settings
i.Either Unaffected, which is default, or you can set a level for the lights to go to, and then the
trim will additionally dim the lights by that percentage
c.Fade
i.How long it takes to dim to the set trim level after being enabled
3.

64. CONFIDENTIAL 7510/2/2020
Load Shed (cont.)
1.Testing:
a.Can be activate in Terminal window -"Tools→ Terminal"
i.The purpose of adding to the Terminal was an easy way for field service to verify
that the programming is complete for Load Shed.
ii.If there is a commercial integrator, they could use LEAP as well <We don't expect
this to be common yet>
1)The intention is that it would be activated via the NWK at runtime using the
OPEN ADR kit.
https://www.lutron.com/TechnicalDocumentLibrary/040459.pdf
2)App + BACnet are future phases

65. CONFIDENTIAL 7610/2/2020
Load Shed (cont.)

66. CONFIDENTIAL 7710/2/2020
Afterhours
1.On the Occupancy programming tab you need to select "Show areas without sensors"
2.Afterhours can be programmed under the Occupancy programming tab if there is no Occupancy
sensor in the area by selecting the Type "After Hours" from the dropdown
a.Unoccupied tab
i.What the lights will do when going Unoccupied, can be the "Unoccupied Level" or a manually
programmed level
b.Warning Level tab
i.The level the lights will go to during the "Warning time"
1)Note there is no more "blink-warn" the lights will just go to the Warning Level
c.Timeouts
i.Total Timeout
1)This is how long until the lights go to Unoccupied Level
3.

67. CONFIDENTIAL 7810/2/2020
Afterhours(cont.)

68. CONFIDENTIAL 7910/2/2020
Daylighting
1.Daylighting by scene is no longer an option, if you select any scene it will always still
daylight after you program daylighting in the database.
a.After programming Daylighting, there is no way to turn it off, it will always be enabled
b.Soon, the Lutron App will have the option to disable Daylighting in an area
2.Daylighting to Low-End is the default and only option
a.Soon, Ketra devices will support daylighting to Off this option will be added back in.
3.Steps and screens for doing Daylight Calibration in Activation tab and setting up
Daylight Rows in Program tab are the same as they are in Quantum
a.You can only Daylight intensity for Ketra loads, you cannot affect color or CCT

69. Navigating the Software
Activate Tab

70. CONFIDENTIAL 8110/2/2020
New Processor Discovery Method
1.Wired processors and CCX Gateways now use a protocol called MDNS for initial
discovery
a.DeviceIPwill no longer work and is no longer supported by the new processors
2.As soon as you go the processor activation tab it will start discovery -you can stop and
start discovery at the top-left of the screen
3.New "Firmware Status" and "Network Status" fields in discovery tab
a.Firmware Status -Has the processor found a newer FW on the cloud server or is it
up to date
b.Network Status -Is the processor talking to the could server

71. CONFIDENTIAL 8210/2/2020
Processor and Database Pairing
1.Processors can only be activated in one database at a time.
2.If they were already activated in another Athena GUI database, they will not be allowed
to be activated again in another database without a manual out-of-box which requires
physical access to the processors
3.OOB
Procedure:https://supportwiki.lutron.com/Pages/Engineering/Tech%20Support/ASC/Ho
meWorks%20QSX%20Out -of-Box.aspx

72. CONFIDENTIAL 8310/2/2020
Processor Firmware
1.Wired processor and CCX Gateway firmware is the same and will use the same file to
update
2.There is still a processors firmware version packaged with the Athena GUI
3.If you go to Tools→ Upgrade Processors the Athena GUI will check the cloud server for
the latest processor version -This also happens on the Transfer tab if there is a
processor firmware update needed
a.The Athena GUI and the processor firmware are no longer tied together, the
processor firmware can be NEWER than the Athena GUI and it will still work

73. CONFIDENTIAL 8410/2/2020
Processor Firmware (cont.)
1.The Transfer tab will prompt for a processor firmware update if the processors are
notat least at the packaged Athena GUI version, a firmware update then is required
2.There is no longer a "downgrade" option for processor firmware, there is no
goingbackwards
a.If there is a bug in the latest processor firmware, a new processor firmware
versionwith that fix will need to be released

74. CONFIDENTIAL 8510/2/2020
Available NIC Addresses
1.There is now an "Available NIC Address" section in the center of the screen which
shows you which NIC the Athena GUI is trying to use to communicate to the
processors.
a.If this NIC is not the one your processors would be communicating on, you can
select a different one and click "Refresh"
2.This is useful if you did not have the NIC that your processors are on active at the time
that you opened the Athena GUI. Clicking "Refresh" and selecting the new NIC should
help and avoid having to re-open the Athena GUI

75. CONFIDENTIAL 8610/2/2020

76. CONFIDENTIAL 8710/2/2020

77. CONFIDENTIAL 8810/2/2020

78. CONFIDENTIAL 8910/2/2020

79. CONFIDENTIAL 9010/2/2020

80. Navigating the Software
Transfer Tab

81. CONFIDENTIAL 9210/2/2020

82. CONFIDENTIAL 9310/2/2020

83. Navigating the Software
BLE Activation

85. CONFIDENTIAL 9710/2/2020

86. CONFIDENTIAL 9810/2/2020

87. CONFIDENTIAL 9910/2/2020

88. CONFIDENTIAL 10
0
10/2/2020
Navigating the Software
1.Athena Touch Screen

89. CONFIDENTIAL 10
1
10/2/2020
What is it?
Wall-mounted digital
control that manages
Athena-connected lights
& shades through the
wired Athena Edge
Processor.
Intended for single &
multi-zone/area
applications.

90. CONFIDENTIAL 10
3
10/2/2020

91. CONFIDENTIAL 10
4
10/2/2020
=

92. CONFIDENTIAL 10
5
10/2/2020

93. CONFIDENTIAL 10
6
10/2/2020
•5” capacitive touchscreen
•800 x 480 res @ 188ppi, 5:3 aspect ratio
•Touch gesture (swiping) support for simple navigation
•Installs in a single gang opening –mounted
horizontally
•Refer to spec sheet for details and International
installation options
•UI available in dark & light mode
Light Mode

94. CONFIDENTIAL 10
7
10/2/2020
Dark Mode
•5” capacitive touchscreen
•800 x 480 res @ 188ppi, 5:3 aspect ratio
•Touch gesture (swiping) support for simple navigation
•Installs in a single gang opening –mounted
horizontally
•Refer to spec sheet for details and International
installation options
•UI available in dark & light mode

95. CONFIDENTIAL 10
8
10/2/2020
Q-TOUCH5-WH
•5” capacitive touchscreen
•800 x 480 res @ 188ppi, 5:3 aspect ratio
•Touch gesture (swiping) support for simple navigation
•Installs in a single gang opening –mounted
horizontally
•Refer to spec sheet for details and International
installation options
•UI available in dark & light mode
•Model Number: Q-TOUCH5-WH

96. CONFIDENTIAL 10
9
10/2/2020
•Access control options using Admin & User-
based PINs
•Simple on-screen setup through a user-guided
interface (2 minutes!)

97. CONFIDENTIAL 11
0
10/2/2020
= 80
Touchscreens/System
16
Proc/System
5
Touchscreens/Proc

98. CONFIDENTIAL 11
1
10/2/2020
•Powered by IEEE 802.3af-2003 OR
802.3at-2009 compliant Power over
Ethernet supply.
•PoE switch in the QP5
OR
•PoE Expansion panel Q-POE-PNL
OR
•PoE switch in the new Athena DIN panel
Control Panel
OR
•By others
•Communicates with the Athena
system through the system Ethernet link
QP5-2L

99. CONFIDENTIAL 11
2
10/2/2020
Building
Network

100. CONFIDENTIAL 11
3
10/2/2020
•What can I change about the screen
display?

101. CONFIDENTIAL 11
4
10/2/2020
•What can I change about the screen
display?
•Display
•Timeout settings
•Theme (Light vs dark mode)
•Language
•English, Spanish, French, German, Italian, Portuguese,
Simplified Chinese
•Add or remove programmed areas
•Access
•User & Admin PINs
•Diagnostics
•Touchscreen health/Network Status
•Network
•DHCP vs Static IP address

102. CONFIDENTIAL 11
5
10/2/2020
•Where can I mount it?
•What can it control?
•Intensity of Lighting Loads
•CCT/Full Color/Fine Tune of Ketra
loads
•Will it control DMX loads?
•Can I Enable/Disable:
•Occupancy?
•Daylighting?
•Use the Lutron App for timeclock and
scene editing
YES
NO –use Athena Designer 20.4
NO –use Athena Designer 20.4
YES
Wall Mount
1-channel DMX lighting intensity -YES
Other DMX loads–scene recall only

103. CONFIDENTIAL 11
6
10/2/2020
Athena Software Application
Ethernet
Power over
Ethernet
Athena Database
Creation (Athena
Designer)
Athena Programming and
FSE Startup (Athena
Designer)
Athena Touchscreen is
connected to Athena Edge
Processor
Touchscreen discovers
Athena areas, area scenes
and shade groups
FSE selects areas
to be controlled
Controllable areas are
displayed on the
touchscreen

104. CONFIDENTIAL 11
7
10/2/2020
POE/Networking
Examples

105. CONFIDENTIAL 11
8
10/2/2020
Current BOM:
•(4) Touchscreens
•(1) QP5-2L
•(1) Q-RF
•(1) network connection
Need Have
Procs 1 1
POE Ports 7 8

106. CONFIDENTIAL 11
9
10/2/2020
Current BOM:
•(4) Touchscreens
•(1) QP5-2L
•(1) Q-RF
•(1) network connection
Need Have
Procs 1 1
POE Ports 7 8

107. CONFIDENTIAL 12
0
10/2/2020
Current BOM:
•(9) Touchscreens
•(1) QP5-4L
•(1) network connection
QP5-4L does not have enough
available PoE ports
Need Have
Procs 2 2
POE Ports 12 8
Solution: add a Q-POE-PNL

108. CONFIDENTIAL 12
1
10/2/2020
Current BOM:
•(9) Touchscreens
•(1) QP5-4L
•(1) network connection
QP5-4L does not have enough
available PoE ports
Need Have
Procs 2 2
POE Ports 12 8
Need Have
Procs 2 2
POE Ports 1214 816
Solution: add a Q-POE-PNL

109. CONFIDENTIAL 12
2
10/2/2020
Need Have
Procs 1 1
POE Ports 5 0
Current BOM:
•(3) Touchscreens
•(1) QP6-1L
•(1) network connection
Solution: add a Q-POE-PNL
Need Have
Procs 1 1
POE Ports 5 08

110. CONFIDENTIAL 12
3
10/2/2020
Athena 5”
Touchscreen

111. Lutron App

114. CONFIDENTIAL 12
7
10/2/2020
What happens if the end user changes the
programming in the App?
1.If the end-user made changes in the Lighting Designer mode or Facility Manager mode,
the next time a Database transfer is executed from Athena GUI it will warn you and show
changes made
2.Also can force sync via "Tools > Sync End User Edits" button

115. CONFIDENTIAL 12
8
10/2/2020
Download –App Store
1.The App can be downloaded from the App
store.

116. Facility Manager Handoff

117. CONFIDENTIAL 13
1
10/2/2020
Facility Manager Handoff
Step 1: Log out of Pro Installer Mode

118. CONFIDENTIAL 13
2
10/2/2020
Facility Manager Handoff
Step 2: Create an Account for Facility Manager

119. CONFIDENTIAL 13
3
10/2/2020
Facility Manager Handoff
Step 3: Join the Processor Network

120. CONFIDENTIAL 13
4
10/2/2020
Facility Manager Handoff
Step 4: Find Physical Proc MAC Address

121. CONFIDENTIAL 13
5
10/2/2020
Facility Manager Handoff
Step 5: Press Processor Button

122. CONFIDENTIAL 13
6
10/2/2020
Lighting Designer –1 Time Passcode
1.Gives the Lighting Designer access to system for 7 days

123. Troubleshooting

124. CONFIDENTIAL 13
8
10/2/2020
Out of Box Procedure for Athena Procs / Q-RF
1.Triple-tap-hold button on device but only active for 30 minutes after power cycle
https://supportwiki.lutron.com/Pages/Engineering/Tech%20Support/ASC/HomeWorks%20QSX%20Out-of-Box.aspx

125. CONFIDENTIAL 13
9
10/2/2020
CCX Gateway Networking (Q-RF)
1.Q-RF Gateways are powered via Power over Ethernet (POE)
2.Don't have to worry about "6 hops" anymore for Ethernet
3.Typically Q-RF will be wired directly back to the QP5 panel's POE switch
4.Needs to be communicating to processor panel in order to control Ketra devices
a.i.e. Controls such as QS keypads, Picos, etc.
5.Controls all the Ketra devices (similar to a QSM talking to Picos, sensors)
6.Talks 2.4GHz Mesh technology to the Ketra devices
a.Default channels selected are 25, 11, and 24
b.We want to alternate channels if multiple Q-RF gateways are on the same floor or close in range
c.Guide:ClearConnectTypeXCoexistenceGuidelines.pdf
d.Need to think and plan channels before starting Ketra activation, once Ketra devices are activated they listen to
the channel of the Q-RF they are assigned to and will need to be re-activated in order to change that channel

126. CONFIDENTIAL 14
0
10/2/2020
Diagnostics Tab
1.The Diagnostics tab in Lutron Designer can be used to do device FW upgrades, see connected/disconnected devices
(even if they are not activated in the database), and verify sensors and loads.

127. CONFIDENTIAL 14
1
10/2/2020
Terminal
1.The Terminal window "Tools -> Terminal" in Lutron Designer can be used to execute some commands to processors,
such as pressing buttons or testing events like Timeclocks or Load Shed.

128. Ketra Rules and
Troubleshooting

129. Wireless range
& Channel
•Are all Clear Connect-
Type X devices within the
wireless range of the Q-
RF?
•Are there any Q-RFs with
overlapping coverages
that are the same color?
•Are Wireless Access
Points or any other
source of interference
(Limelight Gateway,
Microwave, etc.) at least
5 ft away from the Q-RF?

130. Wireless range
between fixtures
•Are at least (2) Clear
Connect-Type X devices
mounted within 25 ft of the Q-
RF?
•Are all fixtures within range
(25ft) of at least 2 other
fixtures within the same
mesh?

131. Lutron
Residential
and
Commercial
Rules

132. Networking
Athena IT Guide -
https://www.lutron.com/TechnicalDocumentLibr
ary/040453_ENG.pdf

133. Connection to
building network
•It is highly recommended that the
system is on the internet. This is a
requirement for app-based control
either local or remote.
•No server needed!

134. System Ethernet Link
Connections
•All connections made
•Wire runs under 100m

135. Ketra Firmware Update
1.How long it takes to force per Ketra device? (Tools -> Upgrade Ketra Devices)
a.6 minutes per device, CCX links are done in parallel so with a full 50 device CCX
Gateway the max time to force an upgrade is 5 hours.
2.How long it takes for "slow background method" per device?
a.~2 hours per device, the firmware will be slowly pushed to devices in the
background once the processor is upgraded. When this process is done you still
need to apply the update in the "Tools -> Upgrade Ketra Devices" screen.
3.How to tell which way to use when on site?
a.Recommendation is to commission Ketra devices on Day 1 of startup. Once the
Ketra devices are activated you can then start the forced upgrade of the firmware (if
new firmware is available). You can leave this running overnight and it will be
complete by the next day of startup.
b.When the firmware is applied, the Ketra device will go off for ~3 seconds, then on.

136. Ketra Emergency
1.Every Ketra device that is designated as an emergency load per the Sequence of
Operations is required to have an LVS-SHUNT-D wired to it to meet UL924 requirements.
1.https://www.lutron.com/TechnicalDocumentLibrary/LUT-SHUNT-D_Spec.pdf
2.For those emergency loads, in Athena Lutron Designer, set the "Emergency" setting for the
Ketra load.
3.By default, all Ketra devices have their "Power-On Level" set to Last Level. This means
when they lose power and come back on, they will return to where they were before being
cycled.
1.This setting must be set to a Fixed Level for a few Ketra loads in each area in order to allow for lights to be turned on with a
power cycle in the event the processor is offline and cannot control loads. If this is not done, there is NO WAY to turn on a
Ketra device if it was off when a processor stops communicating.

137. CONFIDENTIAL 15
1
10/2/2020
Can I upgrade a Quantum DB to Athena?
Yes
1.Ensure all procs are put into a single subsystem in the Quantum database
2.Open the Quantum database in the Athena GUI
3.Quantum Procs will be replaced with Athena Procs automatically
4.No need to readdress QS devices
5.Power Panel links & DBI
•Panel loads to ESN or removed
•DBI loads to ESN-ECO or removed
6.Timeclocks / Schedules in Vue
•Converted to Athena GUI

138. Resources