General and Technical Writing iit bhu yes .ppt

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1. Communication Skill Workshop
Unit 1
Technical and General Writing
Part -1

2. Topics to be covered:
1.Introduction to communication
2.Meaning and definition of Technical
communication
3.Importance of Technical communication
4.Features of Technical Writing
5.Difference between Technical and General writing

3. Topics to be covered:
6.Language as a tool of communication
7.Purpose and functions of communication
8.The process of communication
9.Levels of communication
10.The flow of communication

4. Introduction to communication
“Communication is the transfer of information and understanding from one
person to another person. It is a way of reaching others with facts, ideas,
thoughts and values.”
-Keith Davis

5. Meaning and definition of Technical
communication
The word ‘technical’, as defined by the Oxford Advanced Learner’s
Dictionary, refers to something “connected with the practical use of
machinery, methods etc. in science and industry.” Technical
communication therefore, means the transmission of facts, figures,
ideas and all sorts of scientific and technical information from one
individual to another.

6. Importance of Technical communication
The new buzzwords for the corporate world are
‘globalization’, ‘intercultural teams’, and ‘technology’ etc.
These new challenges make technical communication even
more important for professionals.

7. Features of Technical Writing
1.Use of familiar and easy words
2.Use of clear sentences
3.Use of sentences of moderate length
4.Use of active voice
5.Avoid redundant phrases
6.Avoid inaccurate expressions
7.Logical division of paragraphs

8. Difference between General and technical Communication

9. Language as a tool of communication
The Encyclopedia Britannica Vol. 13 defines language as
“a system of conventional, spoken or written symbols,
by means of which human beings, as members of a
social group and participants in its culture
communicate.”

10. Purpose and functions of communication
1.Exchange of information
2.Persuasion
3.Counseling
4.Co-ordination

11. The process of communication

12. Major components of the communication
process
1. The sender wants to communicate something and decides to speak, write, send
nonverbal signals, or produce a visual message.
2. The receiver wants to understand the sender’s meaning and listens, reads, or
observes the nonverbal signals or visual information.
3. The channel is the linkage between the sender and the receiver.
4.. The Response is the information that is being transmitted from sender to
receiver.
5. Feedback is the transmission of the receiver’s response to the sender.

13. Levels of communication
1.Intrapersonal Communication is communication that
occurs in your own mind. It is “self-talk” which are the
inner speech or mental conversations that we carry on
with ourselves.
Examples-
When you make any kind of decision – what to eat or wear. When you think
about something – what you want to do on the weekend or when you think about
another person.

14. 2. Interpersonal communication is the communication
between two people but can involve more in conversations.
Through this kind of communication we maintain
relationships.
Examples-
When you are talking to your friends. A teacher and student discussing
an assignment. A patient and a doctor discussing a treatment. A
manager and a potential employee during an interview.

15. 3. Organizational communication is the communication which
takes place at different hierarchical levels of an organization.
This kind of communication can be further divided into:

1.Internal-operational.
2.External –operational.
3.Personal.

16. 4. Mass communication is the electronic or print transmission
of messages to the general public. Outlets called mass media
include things like radio, television, film, and printed
materials designed to reach large audiences.
Examples-
A television commercial. A magazine article. Hearing a song on the
radio. Books, Newspapers, Billboards. The key is that you are
reaching a large amount of people without it being face to face.
Feedback is generally delayed with mass communication.

17. 5. EXTRAPERSONAL Communication is the communication
between human beings and non-human entities.
Example-
When your pet dog comes to you wagging it’s tail as soon as you
return
from work.

18. The flow of communication

19. The flow of communication