11-1
Global Supply ChainsGlobal Supply Chains
Increasing more complex
Language
Culture
Currency fluctuations
Political
Transportation costs
Local capabilities
Finance and economics
Environmental
11-2
Elements of Supply Chain Elements of Supply Chain
ManagementManagement
Deciding how to best move and store materialsLogistics
Determining location of facilitiesLocation
Monitoring supplier quality, delivery, and relationsSuppliers
Evaluating suppliers and supporting operationsPurchasing
Meeting demand while managing inventory costsInventory
Controlling quality, scheduling workProcessing
Incorporating customer wants, mfg., and timeDesign
Predicting quantity and timing of demandForecasting
Determining what customers wantCustomers
Typical IssuesElement
Table 11.1
11-3
Strategic or OperationalStrategic or Operational
Two types of decisions in supply chain
management
Strategic – design and policy
Operational – day-today activities
Major decisions areas
Location
Production
Inventory
Distribution
11-4
Logistics
Refers to the movement of materials and
information within a facility and to incoming
and outgoing shipments of goods and
materials in a supply chain
LogisticsLogistics
11-5
LogisticsLogistics
•Movement within the facility
•Incoming and outgoing shipments
•Bar coding
•EDI
•Distribution
•JIT Deliveries
0
214800 232087768
11-6
Materials MovementMaterials Movement
Figure 11.4
R
E
C
E
I
V
I
N
G
Storage
Work
center
Work center
Work center
Storage
Work
center
Storage
Shipping
11-7
Distribution requirements planning
(DRP) is a system for inventory
management and distribution planning
Extends the concepts of MRPII
Distribution Requirements Distribution Requirements
PlanningPlanning
11-8
Management uses DRP to plan and
coordinate:
Transportation
Warehousing
Workers
Equipment
Financial flows
Uses of DRPUses of DRP
11-9
E-Business: the use of electronic
technology to facilitate business
transactions
Applications include
Internet buying and selling
E-mail
Order and shipment tracking
Electronic data interchange
E-BusinessE-Business
11-10
Companies can:
Have a global presence
Improve competitiveness and quality
Analyze customer interests
Collect detailed information
Shorten supply chain response times
Realize substantial cost savings
Create virtual companies
Level the playing field for small companies
Advantages E-BusinessAdvantages E-Business
11-11
Customer expectations
Order quickly -> fast delivery
Order fulfillment
Order rate often exceeds ability to fulfill it
Inventory holding
Outsourcing loss of control
Internal holding costs
Disadvantages of E-BusinessDisadvantages of E-Business
11-12
Reverse LogisticsReverse Logistics
Reverse logistics – the backward flow of
goods returned to the supply chain
Processing returned goods
Sorting, examining/testing, restocking, repairing
Reconditioning, recycling, disposing
Gatekeeping – screening goods to prevent
incorrect acceptance of goods
Avoidance – finding ways to minimize the
number of items that are returned
11-13
Effective Supply ChainEffective Supply Chain
Requires linking the market, distribution
channels processes, and suppliers
Supply chain should enable members to:
Share forecasts
Determine the status of orders in real time
Access inventory data of partners