GRAPEVINE COMMUNICATION.pptx

Grapevine communication is about the types of communication we have in our corporate culture.

1. Made by- Preeti Roy GRAPEVINE COMMUNICATION

2. What is Grapevine Communication? Grapevine is an informal way to communicate in an organisation. The name Grapevine comes from the fact that it spreads through the firm in all possible directions. Examples of situations activating a grapevine – while bringing in new technology, promotions, takeovers etc.

3. Types of Grapevine B A D C

4. A D C E F B

5. A D O J B F E

6. A D B G F L E C H T J

7. Why Grapevine Communication Exists in an organization? 1. Employees Emotions 2. Presence of Peer and Informal Groups. 3. The Environment of the Organization. 4. Relay of Atypical Information.

8. Grapevine Communication Advantages

9. Grapevine Communication Disadvantages

10. Ways to Deal with Grapevine Communication The staff should always be well-informed Employees will gain trust if correct channels are used. There shouldn't be an overload of information in the office. Two-way discussions can be encouraged among workers on a daily basis. If there is a crisis, important information should be passed on to the staff correctly.

11. Questions on Grapevine 1. Which of these is not a type of grapevine? a) Gossip chain b) Probability chain c) Rope chain d) Cluster chain Ans. Rope 2. Rumors spreading in any organization follow the grapevine. a) True b) False Ans. True

12. 3 . Which of these involves the passing of information through a long line of people? a) Cluster chain b) Single strand chain c) Gossip chain d) Probability chain Ans. Single Strand 4. The process in which communication passed on to everyone is a) Cluster chain b) Probability chain c) Formal communication d) Gossip chain Ans. Gossip Chain

13. 5. Which of these grapevine chains is random? a) Single strand chain b) Cluster chain c) Probability chain d) Gossip chain Ans. Probability 6. The grapevine provides feedback to the management. a) True b) False Ans. True

14. 7. Which of these is not a limitation of grapevine? a) Distortion b) Slow process c) Incomplete information d) Damaging swiftness Ans. Slow process 8. Advantage of informal communication is a) Employees can discuss work problems b) Saves time c) Saves cost of the organization‘s d) All of the above Ans. All of the above

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