integration of supply chain with local as well as overseas pharmacies and drug suppliers. Interaction with government and other
regulatory bodies should also be enabled electronically.
Wastage—Electronic waste resulting from unused or broken devices; also, due consideration is given to areas of bio waste.
Attitude—Undertaking training and consulting programs for staff (doctors, nurses, admin) and promoting it amongst patients
and business partners. Internet-based system to facilitate global management of the administration, rosters as well as the most HR
(human relations—People) functions. Change management for telework and teleHealth.
Case Study in applying Green IT Strategies to the Packaging industry:AuPack Scenario:
AuPackisahypotheticalorganizationinthebusinessofmanufacturingpackagesandcontainersthat,inturn,areusedbyother
manufacturersofgoodsandproducts.Mediuminsizeinthecontextofthedevelopingnationfromwhereitoperates,AuPackhas
establisheditselfoverthelastdecadeasareliable,honestorganization.AuPackhasaround10,000workersandaforwardlooking
corporateboardledbyarecentlyappointedyoungCEO.AuPackiskeentomoveforwardintheareaofGreenIT.Thecarbon
emissionsfromitsproductionlinesareontherise,andalsotheelectronicandotherwastages.Thewastages,inparticular,arenot
justrestrictedtotheorganizationbutareoccurringatanalarminglyhighratewiththeend-usersofthecontentsofthepackages.
ThelocalregulatoryauthoritiesarealsoshowinginterestinAuPack’scarbonfootprint.TheproductsofAuPackincludevariety
ofpackagesthataremadeupofmaterialssuchascardboard,foam,plastic,choir,andrubber.Thesepackagesorcontainersare
soldtoothermanufacturerswhousethemtowrap,store,anddistributetheirownproducts,includingfood(raw,finished,
liquids),medicaldrugs,equipment’s,andelectronicgoods(suchasTV,computers,toys).ThecontainersproducedbyAuPack,
therefore,needtorangefromboxes,tubes,andbubble-wrapsthroughtotincansandjars—tonamebutafew.Customizationof
thesepackagingproductsforspecificcustomersisaregularoccurrence.
Manufacturingofthepackagesrequiresmaterialstobesourced,planningoftheproductionprocess,inventoryofproduced
packages,andacustomermanagementsystem.Thesearebusinessprocessesthatareacombinationofmanual,paper-based,and
electronic(local,spreadsheetbased,andsystemsupported)processes.
A recent internal audit revealed that the organization has around 350 desktop machines, close to
100 laptops, and two large data servers in a small, backend data center. Most PCs have been in use for 5