KNOWLEDGE SKILLS ATTITUDE ASSESSMENT AND ANALYSIS HUMAN BEHAVIOR AND SOCIAL ENVIRONMENT (HBSE) SOCIAL WORK METHODS ROLES OF SOCIAL WORKER STRATEGIES AND TECHNIQUES (KILOS UNLAD FRAMEWORK) CRITICAL THINKING SKILLS COMMUNICATION SKILLS * VERBAL AND NON VERBAL * LISTENING SKILLS NETWORKING SKILLS Internal Resources External Resources TECHNICAL AND WRITING SKILLS SOCIAL WORK PRINCIPLES Acceptance Confidentiality Worker Self-awareness Individualization Self-determination Worker-Client Relationship etc. EMPATHY COMPASSIONATE