GROUP COMMUNICATION FOR BUSINESS COMMUNICATION.pptx

Group communication refers to the exchange of information, ideas, and thoughts among members of a group to achieve common objectives. It is essential for teamwork, collaboration, and decision-making.
Key Features of Group Communication
1. Interactive Process: Involves active participation from all group members.
2. Purpose-Oriented: Aimed at achieving specific objectives.
3. Requires Coordination: Ensures everyone is aligned with the goals

1. GROUP COMMUNICATION

2. GROUP COMMUNICATION Group communication refers to the exchange of information, ideas, and thoughts among members of a group to achieve common objectives. It is essential for teamwork, collaboration, and decision-making. Key Features of Group Communication 1. Interactive Process: Involves active participation from all group members. 2. Purpose-Oriented: Aimed at achieving specific objectives. 3. Requires Coordination: Ensures everyone is aligned with the goals.

3. Barriers to Effective Group Communication Lack of clarity in objectives. Dominance by one or a few members. Groupthink (uncritical agreement within the group).Poor listening skills. Techniques to Improve Group Communication Encourage open dialogue. Assign roles to members (e.g., leader, note-taker). Use technology for virtual meetings when necessary.

4. MEETINGS Meetings are organized gatherings where individuals discuss and decide on specific topics or objectives. Planning a Meeting 1. Define Objectives: Clarify the purpose of the meeting. 2. Prepare an Agenda: List topics to be discussed in order of priority. 3. Invite Participants: Identify relevant attendees and share details.

5. Meeting Objectives To communicate important information. To make decisions collaboratively. To resolve conflicts or issues. To develop strategies or plans. Venue Selection Choose a convenient and accessible location. Ensure the venue has necessary facilities (e.g., projector, seating arrangements). For virtual meetings, choose reliable platforms like Zoom or Teams

6. Leading a Meeting 1. Start on Time: Respect attendees' schedules. 2. Introduce the Agenda: Highlight key topics. 3. Facilitate Discussions: Encourage participation and keep discussions on track. 4. Summarize Decisions: Recap the main points and assign action items.

7. MEDIA MANAGEMENT Media management involves handling public communication through press releases, press conferences, and interviews to maintain a positive image of an organization.

8. Press Conference A meeting organized to communicate information to journalists and answer questions. Steps to Conduct a Press Conference Identify the purpose and message. Invite relevant media representatives. Prepare materials (press kits, presentations). Ensure the spokesperson is well-prepared. Press Interview A one-on-one or group interaction between a journalist and a representative. Tips for Effective Press Interviews Stay calm and professional. Focus on key messages. Avoid controversial or speculative comments.

9. CORPORATE ETIQUETTES Corporate etiquettes refer to professional behavior and conduct in a workplace: Key Aspects of Corporate Etiquettes 1. Professional Communication: Use polite and respectful language. Respond promptly to emails and calls. 2. Dress Code: Follow the organization’s dress policy. Maintain neat and professional attire. 3. Punctuality: Be on time for meetings and deadlines. Respect others’ time. 4. Workplace Behavior: Avoid gossip or inappropriate conversations. Respect cultural and personal differences. 5. Dining Etiquettes: Follow table manners during corporate meals. Avoid discussing sensitive topics while dining.