Group discussion on impact of technology on jobs

dhruva college

1. Name : Goriparthi Venkatesh
Rollno: 19MO50
Subject : Group Discussion
Topic : Impact Of Technology On Jobs
College : Dhruva college of Management
Batch: 2019-2021

2. Impact Of Technology On Jobs
Context: Technology has made a number of traditional jobs redundant. For example, ATMs
replaced some bank jobs. The new wave of technologies like automation and artificial
intelligence is a threat to many jobs. There is an impact of technology on employment
opportunities in almost every sector.
The positive impact of Technology on jobs:-
 Technological innovations result in the improved lifestyles, and hence consumerism increases
and thereby results in more employment opportunities. For example, the industrial revolution
created more jobs than it eliminated. If we take the example of 3D printing technology, building
houses by 3D printing is a great technological innovation. Eventually, it will result in some job
losses in the construction industry at least in the starting. But this innovation will result in
creating more affordable homes and hence more and more people may want to buy a house.
And so, with more consumers, more houses will be built and hence will create so many jobs
but of a different kind.
 Technology increases productivity and hence reduces the burden on workers and eliminates
the burden of doing repetitive tasks. For this, workers need to learn some skills to stay
employed. It’s just that the workers should be given training for the newly created jobs. If the
government takes care of the reskilling of low-skilled workers, we can take advantage of the
impact of technology on jobs.
 Due to technology, demand for technically skilled youth is increasing and hence more jobs
available for educated youth. This can solve the problem of educated unemployment to some
extent.
 Technology helps in the growth of the economy. Companies that use technology will save so
much money by replacing human labour with technological innovations. And thereby they
expand their services. And as a result, they create more jobs. More employees will be added to
the economy, and more revenue by taxes will come to government. So, there will be economic
growth. This economic growth can be utilised by the government to create more employment
opportunities with better pay.
 Technologies have the potential to create large scale jobs in rural areas and hence addresses the
rural unemployment issue. Till now, jobs with better pay are concentrated in urban areas.

3. Negative impact of Technology on jobs:-
 The immediate result of new technologies will be job losses because some jobs will become
redundant. Machines and automation are replacing low-skilled workers. If any company do not
replace human labour by technology, it is susceptible to losses due to heavy competition from
other companies which use technology. So, it is inevitable for companies to catch up with the
technologies. In this process, low-skilled workers will be the first section to be removed from
the jobs. As a consequence of that, income inequalities are further widening.
 Not just the low-skilled, and semi-skilled jobs, even high skilled job are at threat due to the
new wave of technologies like Artificial intelligence. This can reduce the employment
opportunities available for technically skilled persons.
 At present gap in the career is worse than ever with changing and constantly improving
technologies. This may force some women to stay at home after taking maternity leaves.
 Technical advancement is forcing people to continuously update their knowledge to sustain in
the job market. This can be too overwhelming for some to balance work and personal life.
 Impact of artificial technology on jobs
 Although Artificial Intelligence dramatically improves our world in many ways, there
are notable concerns regarding the forthcoming impact of A.I. on employment and the
workforce.
 There are predictions talking about millions of unemployed people in the next decades
— primarily due to the impact of Intelligent Automation and A.I. systems.
 In any case, the entire socioeconomic system is entering a phase of accelerating
transformation: markets, businesses, education, government, social
welfare, and employment models will be severely impacted.
 Tasks, Roles, and Jobs at risk
 Tasks that are monotonous, can be easily automated; this can gradually make certain
roles obsolete. For instance, tasks and activities related to customer care/call center
operation, document classification, discovery and retrieval, content moderation are more
and more based on technology and automation and less on human work. The same is

4. true for roles related to operation and support of production lines and factories: humans
are being replaced by smart robots that can safely navigate the space, find and move
objects (such as products, parts or tools) or perform complex assembling operations.
 A.I. proves to be very effective in handling even more complex activities — those
requiring processing of multiple signals, data streams and accumulated knowledge in
real-time. A characteristic case is the autonomous vehicles that can capture and
‘understand’ the environment and its dynamics; they can ‘see’, decide and act in real-
time, towards well-defined optimization objectives.
Sectors that will be impacted
Transportation is already in a transformation mode — fully autonomous cars will be soon a
reality — and they will be safer, more efficient and more effective. Professional drivers (taxi,
trucks and more) will see the demand for their skill set dropping rapidly.
Electronic commerce will also undergo a significant transformation: fulfillment centers will be
fully automated, with robots navigating the space to collect products and execute customer
orders; to be then sent or even delivered to customers, also automatically, with autonomous
drones and/or cars. The importance of salespersons and networks of physical stores will shrink;
we are close to scenarios where consumer A.I. agents negotiate with Retailer AI agents — based
on different objectives, tactics, and strategies.
Even more traditional professions which are built on top of strong human relationships, such
as legal professions, will be significantly impacted: typical support services in a legal context,
have to do with document handling -classification, discovery, summarization,
comparison, knowledge extraction and management — tasks where AI agents can do a great
job already.
Financial Services, Insurance and any other sector requiring a significant amount of data
processing and content handling will also benefit from A.I. And of course states, governance,
and social mechanisms — A.I. can have a great role in eliminating bureaucracy, improving the
service to citizens, along with the design and performance of social programs.

5.  In the long run, we will witness certain roles and jobs becoming less and less relevant,
and finally obsolete. But, in most of the cases, Artificial Intelligence will have a
supportive role to humans — empowering the human factor to perform better in handling
complex and critical situations which require judgment and creative thinking. In parallel,
there would be numerous new roles and specialties with a focus on technology and
science. For example, there will be needs for highly skilled professionals
to oversee or manage or coordinate the training of complex Artificial Intelligence
systems; to ensure their integrity, security, objectivity and proper use.
 Under certain assumptions, and following the initial disruption due to technological
unemployment, the AI revolution will lead to a new era of prosperity,
creativeness, and well-being. Humans will no more need to perform routine, limited
value, jobs. The workforce and the underlying employment models will move
from long-term, full-time employment agreements, to flexible, selective premium
services offerings.
 The above positive scenario requires a common, shared understanding of the technology,
its opportunities, and its risks. Societies need to adapt to the new technology landscape,
become more flexible and also inherit an attitude of lifelong learning, collaboration,
innovation, and entrepreneurship.
 States need a new strategy with a focus on education; they need to rethink how markets,
companies and employment agreements should work in the new era of intelligent
automation; they need to redesign the social mechanisms to cover a range of new
scenarios and situations.
 At an even higher level, we need a solid framework to avoid the unbalanced
concentration of technology power and control.

Conclusion:-

6. Technology changes the nature of jobs. Even though some jobs will become redundant,
technological advancement has the potential to create many more employment opportunities
than it eliminated. Continuous learning and updating the skills is the need of the hour.