222
Group Tension
Groups experience two types of tension.
Primary Tension
Secondary Tension
333
Group Tension
Groups experience two types of tension.
• Primary Tension = Discomfort
caused by unfamiliarity with the task
and the other group members.
444
Group Tension
Groups experience two types of tension.
• Secondary Tension = Discomfort
caused by disagreement.
555
Group Tension
We can now see how group members
experience both types of tension in a typical
group problem solving session.
666
Group Tension
This line measures time, from the
beginning to the end of a group
session
TimeBeginning End
777
Group Tension
This line measures the amount of
tension in the group from none to
extreme hostility
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
888
Group Tension
This line is the
Tension Tolerance
Level
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
999
Group Tension
TimeBeginning End
None
Extreme
Hostility
Above the line
people feel increasing
levels of discomfort
T
e
n
s
i
o
n
101010
Group Tension
Below the line
people are relaxed
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
111111
Group Tension
Here is where
the group
session begins
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
121212
Group Tension
Notice there is
tension at the
beginning of a
group session
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
131313
Group Tension
Notice there is
tension at the
beginning of a
group session
TimeBeginning End
None
Extreme
Hostility
We call this type
of tension,
Primary Tension
T
e
n
s
i
o
n
141414
Group Tension
Notice there is
tension at the
beginning of a
group session
TimeBeginning End
None
Extreme
Hostility
Primary Tension is
discomfort caused
by unfamiliarity
T
e
n
s
i
o
n
151515
Group Tension
TimeBeginning End
None
Extreme
Hostility
As communication
occurs, group members
become more familiar
with each other and the
group task
T
e
n
s
i
o
n
161616
Group Tension
Primary Tension is
reduced
TimeBeginning End
None
Extreme
Hostility
As communication
occurs, group members
become more familiar
with each other and the
group task
T
e
n
s
i
o
n
171717
Group Tension
Primary Tension is
reduced
TimeBeginning End
None
Extreme
Hostility
As communication
occurs, group members
become more familiar
with each other and the
group task.
T
e
n
s
i
o
n Until members are
relaxed with each other
181818
Group Tension
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n At this point group
members start to
disagree with each other
191919
Group Tension
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
Tensions begin to rise
where the members
begin feeling the
discomfort
202020
Group Tension
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
The group is now
experiencing
Secondary Tension
212121
Group Tension
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
Secondary Tension is
discomfort caused by
disagreement
222222
Group Tension
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
Secondary Tension
peaks until a decision
is made, and then the
tension is reduced
232323
Group Tension
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
Now that there is no
more disagreement,
Secondary Tension
disappears and the
group experiences
comfort once again
242424
Group Tension
TimeBeginning End
None
Extreme
Hostility
T
e
n
s
i
o
n
Until a new
disagreement occurs
and the process starts
once again
252525
Group Tension
Remember:
Secondary tension is Good
The more secondary a group can manage,
the better the eventual group results.
Why? Because more people are presenting
more diverse viewpoints that the group can use.
262626
Group Tension
If you ever hear a group member
say, “We have a great group, we
never argue.”
Then you know, that group is in
trouble!