Guest amenities&supply

1. Asia pacific institute of management Topic:- Guest supply & amenities Class:- MBA (1 st year) submitted by:- Sagar kumbhani Sanjay prajapati Submitted to:- Shukanya mam

2. Definition Guest supply:- 1) Guest Amenities:- All the luxury items that a hotel provides to its guest at no extra cost. 2) Guest Essential:- Items that are essential to the guestroom but not used up or expected to be taken away by guest.

3. Meaning 3) Guest expendables:- Those guest supplies that are expected to be used up or taken away by the guest on leaving the property. 4) Guest Loan items:- Supplies that are not normally found in the guestroom, but are available to the guest on request.

4. Guest Amenities Coffee maker Quality pens Chocolates Biscuit platter Bathrobes Flowers Free beverages in minibar Free snacks Business kit:-pins, small stapler, paper clips

5. Bathroom Amenities Bath gel, bath salts, bubble bath Body lotion, body talc, body oil, deodorant Shower cap Shampoo, hair conditoners Grooming kit:- nail dipper, small scissors, comb Loofah pads

6. Guest expendables Laundry bags and laundry forms Match boxes Guest stationary folder Magazines Plastic utility bags Sewing kit Shoe mits Disposable slippers Tent cards Coffee sachets

7. Room Facilities Green Button High-speed Wi-Fi Internet Central air-conditioning Soundproof rooms 32" flat screen TV with international entertainment and news DVD player

8. Room Facilities International in-room direct dial phones with message facility Eco-friendly bath amenities 24-hour hot & cold water Complimentary tea/coffee maker Complimentary bottled water

9. Room Facilities Minibar & gourmet corner Separate shower cubicle Bathtub in suite rooms 24-hour in-room dining 24-hour housekeeping

10. Room Facilities Digital in-room safe Full-length wardrobe with bathrobe Business desk with international power sockets Pillow menu Hair dryer Ironing board (on request) Complimentary newspaper every morning

11. Hotel Facilities Express check-in & check-out High-speed Wi-Fi Internet 24-hour concierge & front desk The Fern Club Lounge 24-hour coffee shop Nightclub Patisserie/cake shop

12. Hotel Facilities 4 meeting venues for up to 400 guests Swimming pool Spa & sauna Gymnasium Business centre Beauty salon Same-day laundry service

13. Hotel Facilities Full service travel desk Airport & local transfers Smoking & non-smoking guest Rooms Foreign exchange conversion Safe deposit box Wake-up calls

14. Hotel Facilities Multiple languages spoken by staff Baby sitting service Access facility for the differently- abled Doctor-on-call Free car parking