Harmony at Workplace, Human Values and Business Ethics
ChetanPathak24
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104 slides
Jun 28, 2024
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About This Presentation
Harmony at workplace, Business Ethics, Human Values
Size: 16.91 MB
Language: en
Added: Jun 28, 2024
Slides: 104 pages
Slide Content
TH E W ORK , YOU R COLLEAGUE S AN D YO U HARMONY IN THE WO RKP L AC E
INTRODUCTION M o r e ofte n tha n not , t h e at m ospher e w i thi n th e workplace changes. It can either be free from stress o r stre s sfu l . T hi s is b e caus e peopl e w orkin g togethe r m igh t n o t , under normal circumstances, friends in a situation outside of ever think of being work. Friends or not, success in the workplace however, depends largely on teamwork in an harmonious environment.
DEFINITION OF TERMS What is Harmony? Who are You? Who are Your Colleagues? The Work
Agreement or Concord Peaceful coexistence A state of consistency A balanced , pleasing or suitable arrangement of parts Combination of simultaneously sounded musical notes to produce chords and chord progressions having a pleasing effect WH A T I S H A R M O N Y ? As per oxford university
Who Are You? YOU are an individual with unique behavioral patterns (cognition and e m ot i o n ) w it h pe rs ona l i t y t rai ts an d an endurin g persona l characterist i c s tha t are revealed in a particular pattern of behavior in a variety of situations. Being a Student in the College.
YOUR COLLEAGUES Co-workers (superiors and subordinates), associates, partners or teammates Coming from different backgrounds with their own personalities Y o u al l w or k t oge t he r to a c t uali se t h e vision of the university
They are either teaching or non-teaching members of staff You all have relationships with the students of the university
THE TRIPOD You have to work together with your colleagues in order to carry out your assignments to fulfill the vision of the college FUNMILOLA E N O B A B O R
W hil e w or k in g t o g et he r , f ric t io n i s in e v i t a bl e w hic h if not managed, could result in dis-harmony. This may originate from these perceived elements
O t he r origins ha r mon y of dis- includ e : FUNMILOLA E N O B A B O R Egotism Slothfulness/Laziness Apathy
SOME EFFECTS OF DIS-HARMONY Friction producing sparks FUNMILOLA E N O B A B O R
discord FUNMILOLA E N O B A B O R
s t r i f e FUNMILOLA E N O B A B O R
RIPPLES FUNMILOLA E N O B A B O R
In any organisation, dis- harmony and its effects eventually lead to failure. To check this however, HARMONY must be maintained at all cost FUNMILOLA E N O B A B O R
MAIN T AINING HARMONY It takes determination to maintain harmony. However, the following steps are some helpful guidelines FUNMILOLA E N O B A B O R
It encourages openness between superiors and subordinates It can be bene fi c i a l in proffering solutions to p r oblem s USE OF OPEN DOOR POLICY FUNMILOLA E N O B A B O R
Where each individual can identify with the work schedule of one another. This is specifically helpful when one member of a unit may be swamped with work. Another member who might be less burdened could help in order to avoid unnecessary delay in getting a job done; not minding his/her perceived status FUNMILOLA ENOBABOR EMPATHISING WITH ONE ANOTHER
Do not fall into the category of people that say “If you can’t beat them, join them”. Remember that if it is wrong, then IT IS WRONG. FUNMILOLA E N O B A B O R
FUNMILOLA E N O B A B O R REFRAIN FROM OFFICE GOSSIPS A person that pays attention to gossip is no different from one who spreads it Remember, that gossip destroys trust
RESPECT EACH OTHERS DIVERSITIES Identify your co-worker’s strengths with the aim of deploying such for the benefit of the organisation. FUNMILOLA E N O B A B O R
BY THIS, YOU AVOID HURTING PEOPLE’S FEELINGS M AI N T AI N YOUR CA L M AND KEEP YOUR TONE CORDIAL WHILE S TA TIN G YO U R POINTS FUNMILOLA E N O B A B O R
P U T P R I D E AS I D E FUNMILOLA E N O B A B O R
ENCOURAGE ACTIVITIES THAT FOSTER FUNMILOLA E N O B A B O R TEAM SPIRIT & POSITIVE RELATIONSHIP BUILDING IN A RELAXED SETTING
Harmony applies to different parts coming together and not a lone ranger FUNMILOLA E N O B A B O R
R e m e mb e r !!! There is no success without TEAMWORK and there is no teamwork without H A R M O N Y FUNMILOLA E N O B A B O R CO M A L A O OG UNB AN JO A D E D A Y O A L A S O ADU RA EN O B A B OR
ABOVE ALL, DO UNTO OTHERS AS YOU WANT OTHERS TO DO UNTO YOU FUNMILOLA E N O B A B O R
Business Ethics Presented by : Chetan Pathak
Meaning Business ethics in a business organization relates to a corporate culture of values, programs, enforcement & leadership.
Scope of ethics in Organization Social Ethics Professional Ethics Spiritual Ethics
Reasons for Ethical Problems Lack of integrity Organizational Relations Conflict of Interest among stakeholders Misleading Advertisements
HUMAN VALUES
INTRODUCTION Human values are the virtues that guide us to take into account human element when one interacts with one other human beings. They are our feelings for the human essence of others. It’s both what we expect others to do to us and what we aim to give to other human beings. These human values give the effect of bonding, comforting and reassuring.
INTRODUCTION TO HUMAN VALUES Value guides the selection or evaluate policies, people and events. That is, values some as standard or criteria
SOME BASIC V ALUES ARE Self direction Stimulation Hedonism Achi e vement Power Security Conformity Tradition Benevolence Universalism
TYPES OF VALUES Moral Value Ethical Value Professional Value Social Value Aesthetic Value Psychological Values
What is a Social Values The quality (positive or negative) that renders something desirable or valuable Principles, standards or qualities considered worthwhile or desirable by the person who holds them. Those qualities of behavior, thought, and character that society regards as being intrinsically good, having desirable results, and worthy of emulation by others. Values are our subjective reactions to the world around us. They guide and mold our options and behavior. Values have three important characteristics. Developed early in life and are very resistant to change. Define what is right and what is wrong. Cannot be proved correct or incorrect, valid or
Basics of Social Values Participation in decision-making process Protection of privacy and freedom of information Equality and integration Protection of the environment Protection of the unborn
ETHICS AND VALUES Ethics is the branch of philosophy that involves systematizing, defending, and recommending concepts of right and wrong conduct. In ethics , value denotes something's degree of importance, with the aim of determining what action of life is best to do or live, or to describe the significance of different actions. It may be described as treating actions themselves as abstract objects, putting value to them.
SOME POINTS IN ETHICAL VALUES Corporate Culture Conveying Company Values Creating an Ethical Workplace Fair Treatment Acting with Integrity Dealing with Unethical Business Values
Corporate Culture Companies that define key elements of a corporate culture communicate their core values, beliefs and preferred approaches to handling common and uncommon business situations. Employees with a firm grasp on a company’s values will make the most appropriate choices when facing a business dilemma.
Conveying Company Values Managers define ethical business behavior in their workplaces by explaining to employees how behavior and action affects the business’ overall mission. This approach helps employees understand the link between ethical business behavior and corporate success.
Creating an Ethical Workplace While there are many shades of gray in business dealings, companies can define ethical business values by outlining clear examples of right and wrong behavior as it applies to them. This can be achieved by role-playing scenarios such as customer interactions, employee disputes or negotiations with vendors and contractors.
Fair Treatment A business can define ethical behavior by outlining what it considers fair and just treatment of employees and customers. This includes goodwill among coworkers and toward customers, a willingness to give back to the community and the self-control to avoid situations where unethical behavior could occur. When employees understand how a company defines business ethical values, they become more likely to comply with corporate policies and management decisions.
Acting with Integrity A company that defines business ethical values as a core element of a corporate culture encourages employees to perform their job responsibilities accordingly. This often involves doing what’s right for the business, without regard to personal outcomes or ulterior motives
Dealing with Unethical Business Values Many poor personal and professional decisions are based on a rationalization of the ethics involved. Truly defining business ethical values in a workplace environment involves following examples of ethical behavior and fair treatment, starting from management and trickling down.
PROFESSIONALISM The concept of professionalism often relates to your conformity to workplace norms concerning your treatment of others and the workplace. This includes showing up on time, dressing well, keeping your working area clean, sending email messages without typos and without exposing the addresses of others.
PROFESSIONAL VALUES Accountability and Responsibility Loyalty Integrity Gossip
ACC O UN T ABILITY AND RESPONSIBILITY The obligation of an individual or organization to account for its activities, accept responsibility for them, and to disclose the results in a transparent manner. It also includes the responsibility for money or other entrusted property.
LOYALTY Loyalty is faithfulness or a devotion to a person, country, group, or cause. Philosophers disagree on what can be an object of loyalty as some argue that loyalty is strictly interpersonal and only other human beings can be the object of loyalty.
INTEGRITY Integrity is the quality of being honest and having strong moral principles; moral uprightness. It is generally a personal choice to uphold oneself to consistently moral and ethical standards.
GOSS I P Gossip is idle talk or rumor, especially about the personal or private affair of others, act of gossiping is also known as dishing or tattling.
Value Crisis In Contemporary Society Individual Level Societal Level Intellectual Level Cultural Level
Personal Success & Selfish Individualism Following “Higher the quantity of consumption, better the quality of life.” Overlaying of importance of material values of life Downplaying of other life values like moral values etc. Rise in rights consciousness but decline in duties Adoption of Double Standards At Individual Level
At Societal Level Group oriented society but limited to caste, clan & village community Communitarian feeling declined but social consciousness reminds that individual attainments are related to society No a t t e n tion o n s o ci a l p r oblem s li k e p o v e r t y , inju s tic e , c a st e and gender inequalities
A t I n t ell e ctual L e v el Value Climate is linked with society's intellectual temper and it's tone is set by writers, academicians, other intellectuals Generate New ideas & solutions to human problems but contemporary intellectual temper is critical, imitative & reactive Academic compartments produce only narrowly focused specialists We want stamp of degree from prestigious inst., awards, recognition, but not the virtues of character displayed
At Cultural Level Due to socio economy cond. & copying western modes, affect food habits, dress, forms of greetings, modes of entertainment Ambivalent and confusing attitude of educated Indians towards culture. Peculiar characteristic of our culture is tolerance of New ideas with old ideas which create two opinions 'Unity in diversity ' contradictory ideas
At Cultural Level one pole has pride in Indian culture while other pole take it as a burden, source of conflicts & roadblocks to progress acc. to English educated society 'Dharma - Religion' but it is partly true Dharma is concerned with all aspects ,individual, social, family, political, administration It promotes welfare of all beings not only of humans Poojas, fasts, rituals, going to temples for selfish end and keep away evil forces Multi-cultural is way out and will provide meaning to " Vasudhaiv Kutumbakam"
Ethics in business Honesty Integrity Promise Keeping Loyalty Fairness Care Respect Code of conduct Commitment to excellence Reputation & Morale
Approaches to Business Ethics Utilitarianism Deontological [ Deov + entology] (others right & own right) Virtuous Ethics(Virtue of mind and character) Communitarian Ideologies Fairness & Justice
Discrimination at workplace Individual Merit is ignored Prejudice Favoritism
Scope of Discrimination Recruitment process Selection/Screening process Condition of employees Promotion Dismissal Harassment
Preferential Hiring (union recommendation) Recruitment without discrimination Competent recruitment Reduce labor turn over ratio Rights of employees Maintain uniformity Security of the employees Enforcement of the labor law
Presented by: Chetan Pathak
Definit i on “As an inseparable organ of the society, the business units have certain duties towards the society & these are known as social responsibilities of business units”
Concept of trusteeship Advocated by Mahatma Gandhiji Responsibility towards customers,workers, share holders & the community at large MRTP act 1978
Forms of social responsibilities Responsibilities towards…. Share holders Consumers Workers Other business units State Society as whole
Consumers Meet the needs & wants Quality of the product Price exploitation should not be done Misleading promotion should not be done Health & welfare of the consumers
Workers/Employees Regular pay m ent Work environment Safety Rational policies Impart proper training Labor welfare program Social security Adequate recogniti o n Participation in management Grievance redressal
Other business units Right to co-exist Right to grow Free entry & exit Healthy relations Part of the same society Ethical marketing Monopoly is an economic & social evil
The state (Govt.) Rules & regulation should be followed (not only on paper) Commercial & Industrial policies formed by Govt. should be looked while making production & pricing policies Production should be in accordance with overall industrial policy of the country Contribute towards economic development Comply with tax laws Rules of internal & international trade
Society as whole Promote social welfare in marketing Profitable but useful to society Production of the goods, which are needed for economic stability Do not create disequilibrium in society Prevention of pollution Ensure rehabilitation of displaced people Assist overall development of the region Promote small scale & ancillaries industries Adequate measures for R&D Develop sectors like education, health-care etc…
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Social Audit “The social audit has been described as an idea whose time has come but which is not ready to be taken off the drawing board & put to work.” -Prof. Melvin Anshen “Social audit implies the evaluation of the performance of the business unit in *these areas and the extent to which the unit has been able to discharge its social responsibility.” (*Pollution, ecological imbalance, worker safety, consumer protection, etc…)
Social Balance Sheet Dr. Clark C. Abt Credit side & Debit side ‘Inputs’ & ‘outputs’ or ‘cost’ & benefits’ to the society Input or output should be measured in monetary term ROI along with ‘social return’ made on ‘social investment’
In India… Sachar Committee in 1978 CSR must be reflected in information disclosure by all the companies “Every company shall give report which will indicate & quantify, in as precise and clear terms as possible, the various activities relating to CSR in previous year.” - suggestion to companies act (By Sachar Committee) Social audit, in today’s time, has become an integral part of financial balace-sheet.
Green marketing
Definit i on “Green marketing is marketing of the products, which are presumed to be environmentally safe, in a way that it does not harm environment.” - A.M.A.
Green marketing efforts (examples)
Role of green marketing Energy conservation Green products Saving natural resources Better health
Consumerism Right to safety Right to be informed Right to choose Right to be heard
Definit i on “Consumerism is a social movement seeking to increase the powers and rights of buyers in relation to sellers” - Philip Kotler
Importance in India Sellers market Poverty Illiteracy Rural population Orthodox customers Foreign goods invasion Advancement in technology Safety Balances social welfare