Hotel management

4,443 views 9 slides Nov 25, 2016
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About This Presentation

Services and requirements of hotel management , Conditions and expectations of hotel managers


Slide Content

HOTEL MANAGEMENT

What is Hotel Management? 1)Hotel Management refers to professional management techniques used in hospitality sector 2)These can include Hotel Administration,Accounts,Marketing,House keeping,front office or front of house,food and beverage management,catering and maintenance.

Hotel management services 1)Comprehensive hotel management services a hospitality operation relies on precise management of a whole host of critical components for its success 2)Following are the hotel management services helps to run the operation smoothly,effieciently and profitabily . i )Full-service ii)All-suite iii)Extended stay iv)Select service v)Limited services vi)Condo-hotels vii)Receiver ships

How do you manage a hotel? 1)The basic principles of managing a hotel are simple and similar,no matter what the star classification of the hotel is(1,2,3,4 and 5 star hotel) 2)Based on the services they provide or it’s a large or a small hotel it the hotel is operated independently 3)Managing the hotel under your(hotel owners name)or part of a hotel chain(managing hotel under someone else’s name and paying them fees for using their name) 4)The primary and basic business of any hotel or a resort is provinding rooms,food and drink to guests(customers)

Requirements for hotel management 1)A Hotel manager can mean the difference between a vacation that’s enoyable or disappointing and a hotel’s smooth operation can require several types of managers 2)General Managers oversee property functions ranging from guest satisfaction to budgets 3)Revenue managers supervise finances,while front office managers co-ordinate reservations and supervise desk clerks. 4)hotel management isn’t a job that students land right out of undergraduate school.most properties prefer managers with on the job experience in a series f increasingly responsible position

About Hotel manager 1) the manager of a large hotel may have less contact with guests but will have regular meetings with heads of department to co-ordinate and monitor the progress of business strategies

Example of large/full service hotel or resort 1)General manager reports to a regional vice-president or ownership/Investors. 2)Additional management positions may exist for additional facilities such as hotel owned golf- course,casinos or spas.

Working conditions 1)Hotel managers are generally exposed to long shifts that include late- hours,weekends and holidays due to the 24 hours operation of a hotel. 2)The common workplace environment hotels is fast- paced,with high levels of interaction with guests,employees,investors and other managers 3)Managers are often required to attend regular department meetings,management meetings,training seminars for professional development and additional functions

Salary expectations 1)The median annual wage in 2011 of the 50,400 loading managers in the united states was $46,810 2)The annual salary for someone with a job title guest services manager may vary depending on a number of factors including industry,company size,location of education,team of certified compensation 3)United States are expected to make less than $35,077 4)Professionals has analysed surveyed data collected from thousands of H.R department at companies of all sizes and industries to present this range of annual salaries for people with the job title guests services manager in the United States,