How important is oral and written communication in your relations?

MorosanIoana 3,208 views 7 slides Jan 20, 2015
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About This Presentation

communication


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How important is oral and written communication in your relations? Moro şan Ioana Lavinia Imapa ,Group 8214

Communication is key to your success—in relationships, in the workplace, as a citizen of your country, and across your lifetime. Your ability to communicate comes from experience, and experience can be an effective teache r. Communication i nfluences y our t hinking about yo urself and o thers . We all share a fundamental drive to communicate. Communication can be defined as the process of understanding and sharing meaning. You share meaning in what you say and how you say it, both in oral and written forms. If you could not communicate, what would life be like? A series of never-ending frustrations? Not being able to ask for what you need or even to understand the needs of others ?

Communication is key to maintaining successful business relations. For this reason, it is paramount that professionals working in business environments have first-class communication skills. There are three basic  types of communication : verbal, non-verbal, and written. If you want to succeed in business, you need to master each of these types of communication.

Oral Communication Verbal or oral communication uses spoken words to communicate a message. When most people think of verbal communication, they think of speaking, but listening is an equally important skill for this type of communication to be successful. Verbal communication is applicable to a wide range of situations, ranging from informal office discussions to public speeches made to thousands of people. Improving your verbal communication skills can help you to foster better relationships with your coworkers and maintain a large network of contacts that you can call on when necessary Public speaking is the aspect of verbal communication that many otherwise confident business people struggle with.

Written Communication Written communication is essential for communicating complicated information, such as statistics or other data, that could not be easily communicated through speech alone. Written communication also allows information to be recorded so that it can be referred to at a later date. When producing a piece of written communication, especially one that is likely to be referred to over and over again, you need to plan what you want to say carefully to ensure that all the relevant information is accurately and clearly communicated. Written communication must be clear and concise in order to communicate information effectively. A good written report conveys the necessary information using precise, grammatically correct language, without using more words than are needed .

Non-Verbal Communication Non-verbal communication includes body language, gestures, facial expressions, and even posture. Non-verbal communication sets the tone of a conversation, and can seriously undermine the message contained in your words if you are not careful to control it. For example, slouching and shrinking back in your chair during a business meeting can make you seem under-confident, which may lead people to doubt the strength of your verbal contributions. In contrast, leaning over an employee’s desk and invading his or her personal space can turn a friendly chat into an aggressive confrontation that leaves the employee feeling victimized and undervalued .

In conclusion, c ommunication is key to maintaining successful relations. By improving your verbal, non-verbal, and written communication skills, you can become more successful in all areas of business. Whether you are managing others or working as part of a team, the ability to communicate effectively can improve relations with your colleagues and help you all to work more effectively together .
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