How To Balance Vendor Cost & Quality Like A Boss - For SAP Commerce Cloud projects.pdf
BiPlusMarketing
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Oct 17, 2024
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About This Presentation
Are you facing with rising cost of SAP Commerce talent in your nearby regions, pressure to stay competitive pricing for end clients? This ebook show you how BiPlus, an affordable and high-quality IT vendor helps you save up to 50% of cost, without sacrificing quality.
What's inside this ebook?
...
Slide Content
For Commerce (Hybris) projects
How To Balance
Vendor Cost & Quality
Like A Boss
An affordable and high-quality IT vendor helps you save up to
50% of cost. This way you can maintain competitive pricing,
stand out from your rivals and win more deals.
How To Balance
Vendor Cost & Quality
Like A Boss
An affordable and high-quality IT vendor helps you save up to
50% of cost. This way you can maintain competitive pricing,
stand out from your rivals and win more deals.
For Commerce (Hybris) projects
How To Balance
Vendor Cost & Quality
Like A Boss
An affordable and high-quality IT vendor helps you save up to
50% of cost. This way you can maintain competitive pricing,
stand out from your rivals and win more deals.
How To Balance
Vendor Cost & Quality
Like A Boss
An affordable and high-quality IT vendor helps you save up to
50% of cost. This way you can maintain competitive pricing,
stand out from your rivals and win more deals.
Table of
Contents
0202
Our SAP Commerce
Cloud case study
We partnered with a Korean tech
company to help Samsung connect
SAP to 34 online marketplaces.
Go read it →
0101
IT Service
market snapshot
The IT service industry is booming, but SAP
Commerce support companies face the
challenge of cutting costs while keeping quality.
Take a look →
0303
The ways we help you
save BIGGG money
We cut costs by up to 50% for our
partner, outperforming most of other
outsourcing options.
Disover how →
0404
Our quality guarantee in
SAP projects
Beyond cost-saving, we're committed to
delivering top-notch work that exceeds
enterprise client expectations.
Discover how →
0505
BiPlus - your SAP
Commerce Cloud experts
BiPlus Software Solutions offers
expert SAP Commerce Cloud teams
ready to tackle any challenge.
Get to know us →
Contents
0202
Our SAP Commerce
Cloud case study
We partnered with a Korean tech
company to help Samsung connect
SAP to 34 online marketplaces.
Go read it →
0101
IT Service
market snapshot
The IT service industry is booming, but SAP
Commerce support companies face the
challenge of cutting costs while keeping quality.
Take a look →
0303
The ways we help you
save BIGGG money
We cut costs by up to 50% for our
partner, outperforming most of other
outsourcing options.
Disover how →
0404
Our quality guarantee in
SAP projects
Beyond cost-saving, we're committed to
delivering top-notch work that exceeds
enterprise client expectations.
Discover how →
0505
BiPlus - your SAP
Commerce Cloud experts
BiPlus Software Solutions offers
expert SAP Commerce Cloud teams
ready to tackle any challenge.
Get to know us →
The IT service industry is booming, but SAP Commerce
support companies face the challenge of cutting costs
while maintaining quality.
IT Service
market snapshot
01.
support companies face the challenge of cutting costs
while maintaining quality.
IT Service
market snapshot
01.
Playing an important roles in IT service companies, they are often caught in a
tug-of-war between meeting diverse client needs and keeping reasonable
pricing. Some of their challenges include:
Development demand exceeding internal team bandwidth.
Difficulty in scaling human resources for short-term projects.
Rising costs of highly skilled resources.
Pressure to take on more work while controlling expenses.
0%10%20%30%40%50%60%70%
Fast pace of tech & digital transformation
Overall need to cut cost
Increasing cybersecurity threats
Strategy and operating model shifts
Internal leadership changes
IT Services Market Size
2023 - 2033 ($ Trillion)
Cost reduction is the #2 driver for business clients when choosing an IT
services provider. Therefore, IT services companies should keep their service
prices attractive to stay competitive, enhance service offers, and attract
new business opportunities.
How To Balance Vendor Cost & Quality Like A Boss 1. IT Service market snapshot 04
The global IT services market size is estimated to $1.50 trillion in 2024 and
is projected to reach around $2.80 trillion by 2033, growing at a CAGR of
7.17% from 2024 to 2033*.
of businesses choose outsourced IT providers for
their IT functions **. With this significant rate, the
IT services market is poised for substantial growth
in the coming years.
IT Service Market
Snapshot
IT Service Market
Snapshot
CAGR 7.17%
76%
Why cutting IT cost is important
for IT service providers
Why cutting IT cost is important
for IT service providers
From business clients view
From IT leaders view
62%
57%
52%
38%
33%
What are the primary
drivers behind
businesses need of IT
service outsourcing?
* Source: Precedence Research
** Source: Deloitte Global Outsourcing Survey
tug-of-war between meeting diverse client needs and keeping reasonable
pricing. Some of their challenges include:
Development demand exceeding internal team bandwidth.
Difficulty in scaling human resources for short-term projects.
Rising costs of highly skilled resources.
Pressure to take on more work while controlling expenses.
0%10%20%30%40%50%60%70%
Fast pace of tech & digital transformation
Overall need to cut cost
Increasing cybersecurity threats
Strategy and operating model shifts
Internal leadership changes
IT Services Market Size
2023 - 2033 ($ Trillion)
Cost reduction is the #2 driver for business clients when choosing an IT
services provider. Therefore, IT services companies should keep their service
prices attractive to stay competitive, enhance service offers, and attract
new business opportunities.
How To Balance Vendor Cost & Quality Like A Boss 1. IT Service market snapshot 04
The global IT services market size is estimated to $1.50 trillion in 2024 and
is projected to reach around $2.80 trillion by 2033, growing at a CAGR of
7.17% from 2024 to 2033*.
of businesses choose outsourced IT providers for
their IT functions **. With this significant rate, the
IT services market is poised for substantial growth
in the coming years.
IT Service Market
Snapshot
IT Service Market
Snapshot
CAGR 7.17%
76%
Why cutting IT cost is important
for IT service providers
Why cutting IT cost is important
for IT service providers
From business clients view
From IT leaders view
62%
57%
52%
38%
33%
What are the primary
drivers behind
businesses need of IT
service outsourcing?
* Source: Precedence Research
** Source: Deloitte Global Outsourcing Survey
1.
2.
3.
For SAP Commerce IT service providers like you,
the challenges are even greater.
For SAP Commerce IT service providers like you,
the challenges are even greater.
05
Rising cost of talented SAP resources in your region
SAP Commerce (Hybris)is a highly specialized tech stack, making it difficult to
find skilled talent or vendors. This scarcity drives up hiring costs, especially
since many of the most experienced SAP Commerce professionals are located in
the Americas and Europe.
Pressure to optimize costs for enterprise clients
Another pressing issue is the growing price sensitivity. Clients are demanding
more for less, while simultaneously expecting higher quality and faster delivery.
This creates a challenging balancing act for service providers.
IT vendors can't keep their promise on project quality
Even when you find an affordable IT vendor, they may fail to meet the demanding
quality standards of projects. In SAP projects, quality assurance plays such an
important role. To catch the fast-paced e-commerce landscape, you must have
a strong focus on quality from project inception.
like youlike you
How To Balance Vendor Cost & Quality Like A Boss 1. IT Service market snapshot
2.
3.
For SAP Commerce IT service providers like you,
the challenges are even greater.
For SAP Commerce IT service providers like you,
the challenges are even greater.
05
Rising cost of talented SAP resources in your region
SAP Commerce (Hybris)is a highly specialized tech stack, making it difficult to
find skilled talent or vendors. This scarcity drives up hiring costs, especially
since many of the most experienced SAP Commerce professionals are located in
the Americas and Europe.
Pressure to optimize costs for enterprise clients
Another pressing issue is the growing price sensitivity. Clients are demanding
more for less, while simultaneously expecting higher quality and faster delivery.
This creates a challenging balancing act for service providers.
IT vendors can't keep their promise on project quality
Even when you find an affordable IT vendor, they may fail to meet the demanding
quality standards of projects. In SAP projects, quality assurance plays such an
important role. To catch the fast-paced e-commerce landscape, you must have
a strong focus on quality from project inception.
like youlike you
How To Balance Vendor Cost & Quality Like A Boss 1. IT Service market snapshot
Our SAP Commerce Expertise
Case Study for Samsung
Go read it →
Our Low-Priced Solutions
Cost comparison on Samsung case study
Cost comparison with other ITO markets
See how we save up to 50% cost →
Our High-Quality Assurance
BiPlus’ rigorous quality focus
Discover how →
Our SAP Commerce Teams & Capabilities
Brief introduction about us
Meet the teams→
Take off your burden of
reducing vendor cost.
Take off your burden of
reducing vendor cost.
To enhance your competitiveness, reduce
vendor costs, and seize more opportunities,
we provide high-quality SAP Commerce
Cloud IT services at reasonable price.
As one of leading companies applying Scaled
Agile in Vietnam, we're excel in collaboration
and support, making us an ideal companion
for your SAP journey.
To learn more about us, in the next
few pages, you'll learn about:
06
We can help itWe can help it
How To Balance Vendor Cost & Quality Like A Boss
Case Study for Samsung
Go read it →
Our Low-Priced Solutions
Cost comparison on Samsung case study
Cost comparison with other ITO markets
See how we save up to 50% cost →
Our High-Quality Assurance
BiPlus’ rigorous quality focus
Discover how →
Our SAP Commerce Teams & Capabilities
Brief introduction about us
Meet the teams→
Take off your burden of
reducing vendor cost.
Take off your burden of
reducing vendor cost.
To enhance your competitiveness, reduce
vendor costs, and seize more opportunities,
we provide high-quality SAP Commerce
Cloud IT services at reasonable price.
As one of leading companies applying Scaled
Agile in Vietnam, we're excel in collaboration
and support, making us an ideal companion
for your SAP journey.
To learn more about us, in the next
few pages, you'll learn about:
06
We can help itWe can help it
How To Balance Vendor Cost & Quality Like A Boss
We helped Samsung integrate with 34 global marketplaces.
✔ 1M+ concurrent users handled smoothly during launch.
✔ 30K+ daily orders processed around the world.
✔ 5,000+ Samsung staff work better with improve UX.
Our SAP Commerce
Cloud case study
02.
✔ 1M+ concurrent users handled smoothly during launch.
✔ 30K+ daily orders processed around the world.
✔ 5,000+ Samsung staff work better with improve UX.
Our SAP Commerce
Cloud case study
02.
CONTEXT CHALLENGES SOLUTIONS RESULTS
As a global leader in electronics and home appliances, Samsung continuously seeks to
expand its e-commerce presence globally. They set out to integrate their SAP Commerce
(SAP Hybris) with various international e-commerce platforms.
However, the challenge was multifaceted. They included harmonizing Samsung’s
sophisticated tech stack with the eclectic digital architectures of marketplaces like
Amazon, eBay, and Rakuten, while navigating a maze of global compliance standards like
GDPR, and ensuring the scalability to withstand surges in online shopping traffic.
Therefore, BiPlus partnered with an IT service provider in Korea, to help Samsung integrate
and optimize their SAP Hybris. Through innovative architecture and agile collaboration, we
delivered a robust, scalable solution tailored to Samsung’s unique needs.
Location
South Korea
Project team
5 teams
30 members
Project duration
Since 2021
(annual contract)
End client
ContextContext
08
Samsung
Electronics
How To Balance Vendor Cost & Quality Like A Boss 2. Our SAP Commerce Cloud case study
As a global leader in electronics and home appliances, Samsung continuously seeks to
expand its e-commerce presence globally. They set out to integrate their SAP Commerce
(SAP Hybris) with various international e-commerce platforms.
However, the challenge was multifaceted. They included harmonizing Samsung’s
sophisticated tech stack with the eclectic digital architectures of marketplaces like
Amazon, eBay, and Rakuten, while navigating a maze of global compliance standards like
GDPR, and ensuring the scalability to withstand surges in online shopping traffic.
Therefore, BiPlus partnered with an IT service provider in Korea, to help Samsung integrate
and optimize their SAP Hybris. Through innovative architecture and agile collaboration, we
delivered a robust, scalable solution tailored to Samsung’s unique needs.
Location
South Korea
Project team
5 teams
30 members
Project duration
Since 2021
(annual contract)
End client
ContextContext
08
Samsung
Electronics
How To Balance Vendor Cost & Quality Like A Boss 2. Our SAP Commerce Cloud case study
CONTEXT CHALLENGES SOLUTIONS RESULTS
Samsung aimed to boost global sales
by integrating with major ecommerce
marketplaces across Europe, Asia and
America. However, this presented
formidable hurdles.
09
ChallengesChallenges
Massive scalability needs to
reliably handle traffic spikes up to
millions of concurrent users.
Technically complex integrations
with the diverse APIs, platforms
and systems of each marketplace.
Varying regulations and
compliance standards across
30+ target countries.
How To Balance Vendor Cost & Quality Like A Boss 2. Our SAP Commerce Cloud case study
Samsung aimed to boost global sales
by integrating with major ecommerce
marketplaces across Europe, Asia and
America. However, this presented
formidable hurdles.
09
ChallengesChallenges
Massive scalability needs to
reliably handle traffic spikes up to
millions of concurrent users.
Technically complex integrations
with the diverse APIs, platforms
and systems of each marketplace.
Varying regulations and
compliance standards across
30+ target countries.
How To Balance Vendor Cost & Quality Like A Boss 2. Our SAP Commerce Cloud case study
CONTEXT CHALLENGES SOLUTIONS RESULTS
Foundation for developing, deploying, and
managing cloud-based apps and services.
Smooth application development & integration.
Easy enterprise app development.
Containerize and scale microservices.
Integrate with external systems & services.
Manages and governs data across distributed
sources and processing technologies.
Real-time data streaming across systems.
Efficiently retrieves & manipulates data stored
in a commerce platform's database.
Quick and efficient search & indexing of large
data volumes.
SAP Flexible
Search
Complex integrations with 34 marketplaces
SolutionsSolutions
10
Varying regulations in different regions
Challenge #1 Challenge #2 Challenge #3
Traffic spikes up to millions of concurrent users.
We leveraged an optimal technology stack including:Defined the specific needs
of each retail channel and marketplace.
Gathered information
about the different marketplaces (pricing policies
& other features) and technical specifications.
Conducted thorough assessments
of relevant regulations in target
markets, including data privacy (GDPR,
CCPA, LGPD), tax laws (VAT, GST),
e-commerce regulations, and
industry-specific requirements.
Prioritized regulations
based on potential impact and
likelihood of non-compliance.
Implemented centralized system
to track and manage compliance
obligations across jurisdictions.
Developed APIs
following SAP Hybris framework to integrate
Samsung system with Marketplaces system.
Developed data synchronization
from Product Information Management to
Marketplace Systems via file transfer to ensure
fast, efficient, flexible, and easily customizable
processing for all different markets.
How To Balance Vendor Cost & Quality Like A Boss 2. Our SAP Commerce Cloud case study
Foundation for developing, deploying, and
managing cloud-based apps and services.
Smooth application development & integration.
Easy enterprise app development.
Containerize and scale microservices.
Integrate with external systems & services.
Manages and governs data across distributed
sources and processing technologies.
Real-time data streaming across systems.
Efficiently retrieves & manipulates data stored
in a commerce platform's database.
Quick and efficient search & indexing of large
data volumes.
SAP Flexible
Search
Complex integrations with 34 marketplaces
SolutionsSolutions
10
Varying regulations in different regions
Challenge #1 Challenge #2 Challenge #3
Traffic spikes up to millions of concurrent users.
We leveraged an optimal technology stack including:Defined the specific needs
of each retail channel and marketplace.
Gathered information
about the different marketplaces (pricing policies
& other features) and technical specifications.
Conducted thorough assessments
of relevant regulations in target
markets, including data privacy (GDPR,
CCPA, LGPD), tax laws (VAT, GST),
e-commerce regulations, and
industry-specific requirements.
Prioritized regulations
based on potential impact and
likelihood of non-compliance.
Implemented centralized system
to track and manage compliance
obligations across jurisdictions.
Developed APIs
following SAP Hybris framework to integrate
Samsung system with Marketplaces system.
Developed data synchronization
from Product Information Management to
Marketplace Systems via file transfer to ensure
fast, efficient, flexible, and easily customizable
processing for all different markets.
How To Balance Vendor Cost & Quality Like A Boss 2. Our SAP Commerce Cloud case study
CONTEXT CHALLENGES SOLUTIONS RESULTS
The Great ResultsThe Great Results
11
The integration project significantly improved Samsung’s operational
capabilities and customer engagement across global marketplaces.
3434
marketplaces
Marketplace Integration
Successfully integrated with
34 marketplaces, enhancing
user experiences and sales.
1m+1m+
concurrent users
Operational Efficiency
Smooth operation for over 1
million users simultaneously
in 10 countries.
30k+30k+
daily orders
Transaction Handling
Ensured processing of 30,000+
orders per day, demonstrating the
system's scalability and reliability.
5,000+5,000+
Samsung staff
Work Efficiency
Improved experience for 5,000+
Samsung staff through UX/UI
enhancement.
“BiPlus helped us continually enhance
our global e-commerce capabilities
across 30+ country markets.”
CINDY JEON
Senior Professional at Samsung
How To Balance Vendor Cost & Quality Like A Boss 2. Our SAP Commerce Cloud case study
The Great ResultsThe Great Results
11
The integration project significantly improved Samsung’s operational
capabilities and customer engagement across global marketplaces.
3434
marketplaces
Marketplace Integration
Successfully integrated with
34 marketplaces, enhancing
user experiences and sales.
1m+1m+
concurrent users
Operational Efficiency
Smooth operation for over 1
million users simultaneously
in 10 countries.
30k+30k+
daily orders
Transaction Handling
Ensured processing of 30,000+
orders per day, demonstrating the
system's scalability and reliability.
5,000+5,000+
Samsung staff
Work Efficiency
Improved experience for 5,000+
Samsung staff through UX/UI
enhancement.
“BiPlus helped us continually enhance
our global e-commerce capabilities
across 30+ country markets.”
CINDY JEON
Senior Professional at Samsung
How To Balance Vendor Cost & Quality Like A Boss 2. Our SAP Commerce Cloud case study
The ways we help you
save BIG money
03.
We cut costs by up to 50% for our partner, outperforming
most of other outsourcing options.
save BIG money
03.
We cut costs by up to 50% for our partner, outperforming
most of other outsourcing options.
13
We saved much money
for our IT partner
on Samsung project
We saved much money
for our IT partner
on Samsung project
Let's make a quick cost comparison in term of
direct cost and hidden cost
They are major IT service provider in Korea specializing in SAP and
large enterprise systems.
They faced challenges in finding an affordable SAP Commerce
vendor in Korea because of limited talent pool for this technology
combined and high costs. Therefore, they turned to BiPlus to for a
budget-friendly offer.
About our IT partner
Vietnam IT developer rates are significantly
lower than those in Korea, with cost savings
ranging from 38.3% to 50.3%.
Training Costs
BiPlus team possesses strong learning agility. In the
Samsung case study, we faced a challenging pilot
project. Through just two weeks of intensive training
with the Korean team, we successfully got the job
done and completed the project - accomplished what
others couldn't.
Turnover Rate
With a near-zero turnover rate (~0%), our project
teams comprise 30 long-serving employees. We
guarantee project stability throughout the year.Through this Samsung projects, we helped out
IT partner reduce costs by up to 50%, which is
crucial in determining ROI and profits.
This is median salary for middle-senior level (3-8 years).
This is only for reference purpose. The actual price is fluctuate depending on
specific economic situation.
Direct Cost
IT personnel price in
Vietnam (monthly)
IT personnel price in
Korea (monthly)
How much we
cut cost
Project Manager $2,274 $4,520 -50.3%
Developer $1,384 $3,617 -38.3%
Business Analyst $1,067 $2,712 -39.3%
QA - QC $1,186 $2,712 -43.7%
Hidden Cost
Source:
Vietnam IT Salary Report 2023 - 2024
Adecco Korea Salary Guide 2023
How To Balance Vendor Cost & Quality Like A Boss 3. The ways we help you save big money
We saved much money
for our IT partner
on Samsung project
We saved much money
for our IT partner
on Samsung project
Let's make a quick cost comparison in term of
direct cost and hidden cost
They are major IT service provider in Korea specializing in SAP and
large enterprise systems.
They faced challenges in finding an affordable SAP Commerce
vendor in Korea because of limited talent pool for this technology
combined and high costs. Therefore, they turned to BiPlus to for a
budget-friendly offer.
About our IT partner
Vietnam IT developer rates are significantly
lower than those in Korea, with cost savings
ranging from 38.3% to 50.3%.
Training Costs
BiPlus team possesses strong learning agility. In the
Samsung case study, we faced a challenging pilot
project. Through just two weeks of intensive training
with the Korean team, we successfully got the job
done and completed the project - accomplished what
others couldn't.
Turnover Rate
With a near-zero turnover rate (~0%), our project
teams comprise 30 long-serving employees. We
guarantee project stability throughout the year.Through this Samsung projects, we helped out
IT partner reduce costs by up to 50%, which is
crucial in determining ROI and profits.
This is median salary for middle-senior level (3-8 years).
This is only for reference purpose. The actual price is fluctuate depending on
specific economic situation.
Direct Cost
IT personnel price in
Vietnam (monthly)
IT personnel price in
Korea (monthly)
How much we
cut cost
Project Manager $2,274 $4,520 -50.3%
Developer $1,384 $3,617 -38.3%
Business Analyst $1,067 $2,712 -39.3%
QA - QC $1,186 $2,712 -43.7%
Hidden Cost
Source:
Vietnam IT Salary Report 2023 - 2024
Adecco Korea Salary Guide 2023
How To Balance Vendor Cost & Quality Like A Boss 3. The ways we help you save big money
14
We are cost-effective
compared to other ITO markets
We are cost-effective
compared to other ITO markets
Vietnam is an emerging destination for IT outsourcing
with a strong price advantage
This cost differential is primarily due to economic factors such as
average wages, living standards, and currency exchange rates. As
we can say, you can come to Vietnam to optimize your IT budgets
without compromising talent quality.
Source:
Adecco India Salary Guide 2024
IT Salary Report 2023 - 2024
Tech Salary Report 2023
Vietnam is in #2 cost-competitive IT vendors
When it comes to SAP Commerce specialized talent
We stand out as one of the few Vietnamese companies deeply
experienced in this technology, at highly competitive rates.
Compared to prominent SAP vendors in Eastern Europe and the
Americas, we provide a significant cost advantage. While India
offers a bit cheaper pricing, we in the other hand have lower
turnover rate and a stable IT team. It is crucial edge for complex,
urgent, or long-term projects that demand consistent resources.
Median IT Salary (monthly)
Position: Mid Software Developer
Adecco Brazil Salary Guide 2023
CodersLink - Mexico Tech Salary Report 2023
Tecla - Argentina Software Salary Report
Inhire - Poland IT Market Snapshot 2023
How To Balance Vendor Cost & Quality Like A Boss 3. The ways we help you save big money
We are cost-effective
compared to other ITO markets
We are cost-effective
compared to other ITO markets
Vietnam is an emerging destination for IT outsourcing
with a strong price advantage
This cost differential is primarily due to economic factors such as
average wages, living standards, and currency exchange rates. As
we can say, you can come to Vietnam to optimize your IT budgets
without compromising talent quality.
Source:
Adecco India Salary Guide 2024
IT Salary Report 2023 - 2024
Tech Salary Report 2023
Vietnam is in #2 cost-competitive IT vendors
When it comes to SAP Commerce specialized talent
We stand out as one of the few Vietnamese companies deeply
experienced in this technology, at highly competitive rates.
Compared to prominent SAP vendors in Eastern Europe and the
Americas, we provide a significant cost advantage. While India
offers a bit cheaper pricing, we in the other hand have lower
turnover rate and a stable IT team. It is crucial edge for complex,
urgent, or long-term projects that demand consistent resources.
Median IT Salary (monthly)
Position: Mid Software Developer
Adecco Brazil Salary Guide 2023
CodersLink - Mexico Tech Salary Report 2023
Tecla - Argentina Software Salary Report
Inhire - Poland IT Market Snapshot 2023
How To Balance Vendor Cost & Quality Like A Boss 3. The ways we help you save big money
We are cost-effective
compared to other
ITO markets
We are cost-effective
compared to other
ITO markets
6.91
6.67
6.14
6.08
5.96
5.91
5.86
5.75
5.70
5.68
5.66
5.65
5.49
5.49
15
Source:
Kearney GSLI 2023 Report
The 2023 GSLI rankings
*Note: This is a general ranking of offshore locations for business services,
including Business Process Outsourcing (BPO), Knowledge Process
Outsourcing (KPO), IT-enabled services, and IT Outsourcing (ITO).
Vietnam is ranked #7 on Global Services Location Index
According to Kearney's 2023 Global Services
Location Index, Vietnam ranks among the
top 7 IT service providers globally. This
ranking is based on three key factors:
financial attractiveness, people skills and
availability, and business environment.
The research also highlights Vietnam as a
growing investment destination for
multinational corporations. Vietnam has a
burgeoning pool of skilled talent and is
committed to enhancing English proficiency to
elevate service offerings.
Vietnam ITO market size and growth
TECH LABOR FORCE IN
COMPUTER SCIENCE
& IT-RELATED SECTORS*
530,000
* Source: TopDev - Vietnam IT Market ReportHow To Balance Vendor Cost & Quality Like A Boss 3. The ways we help you save big money
compared to other
ITO markets
We are cost-effective
compared to other
ITO markets
6.91
6.67
6.14
6.08
5.96
5.91
5.86
5.75
5.70
5.68
5.66
5.65
5.49
5.49
15
Source:
Kearney GSLI 2023 Report
The 2023 GSLI rankings
*Note: This is a general ranking of offshore locations for business services,
including Business Process Outsourcing (BPO), Knowledge Process
Outsourcing (KPO), IT-enabled services, and IT Outsourcing (ITO).
Vietnam is ranked #7 on Global Services Location Index
According to Kearney's 2023 Global Services
Location Index, Vietnam ranks among the
top 7 IT service providers globally. This
ranking is based on three key factors:
financial attractiveness, people skills and
availability, and business environment.
The research also highlights Vietnam as a
growing investment destination for
multinational corporations. Vietnam has a
burgeoning pool of skilled talent and is
committed to enhancing English proficiency to
elevate service offerings.
Vietnam ITO market size and growth
TECH LABOR FORCE IN
COMPUTER SCIENCE
& IT-RELATED SECTORS*
530,000
* Source: TopDev - Vietnam IT Market ReportHow To Balance Vendor Cost & Quality Like A Boss 3. The ways we help you save big money
Our quality guarantee
in SAP projects
Beyond cost-saving, we're committed to delivering top-notch
work that exceeds enterprise client expectations.
04.
in SAP projects
Beyond cost-saving, we're committed to delivering top-notch
work that exceeds enterprise client expectations.
04.
Why focus
on quality
Why focus
on quality
17
In SAP Commerce (Hybris) projects, quality
assurance plays such an important role. It is because
customer engagement & e-commerce is a high-
change environment,
Gartner recommends that at least 8-10% of the
project budget are allocated to means of quality
assurance.
We have top-notch
engineers
We have top-notch
engineers
Our hiring process is rigorous, ensuring we onboard
only the best talent. New team members undergo a
six-month training program, including hands-on
experience with internal projects.
This approach guarantees that our engineers are not
just skilled, but also aligned with our high standards
of quality and professionalism.
Our Center of Excellence
(CoE) approach
Our Center of Excellence
(CoE) approach
This approach allows us to:
Tailor our services to specific industry needs
Provide deep, sector-specific expertise
Offer seamless integration of local knowledge
with global best practices
Vietnamese Developers' Competency
Our SAP Commerce expert rolesOur SAP Commerce expert roles
Service Delivery
Recommends best
practise for SAP
Participate in Project
Governance/Steering
Committee
Enterprise Architect
Ensure solid technical
project foundation
Brings experience of several
enterprise projects
Recommends a suitable
solution architecture
Product Owner
Gather and translate requirements to
SAP Hybris features
Suggests leading practices to fulfil
requirements
Collaborates with development teams
Technical Consultant
Supports development team with
best practice
Provides proof of concepts
Performs quality safeguarding
SKILLVALUE
In World Rank of Best
Developers Survey
TOP 10
SKILLVALUE
Only after USA in World rank of
Best Freelancers Survey
#2
UNESCO STATISTICS
Countries that produce the most
engineers after Russia, USA, Iran,
Japan, South Korea,...
TOP 10
ACCELERANCE
Vietnam was one of the two
leading software outsourcing
destinations in SEA
#2
How To Balance Vendor Cost & Quality Like A Boss 4. Our quality guarantee in SAP projects
on quality
Why focus
on quality
17
In SAP Commerce (Hybris) projects, quality
assurance plays such an important role. It is because
customer engagement & e-commerce is a high-
change environment,
Gartner recommends that at least 8-10% of the
project budget are allocated to means of quality
assurance.
We have top-notch
engineers
We have top-notch
engineers
Our hiring process is rigorous, ensuring we onboard
only the best talent. New team members undergo a
six-month training program, including hands-on
experience with internal projects.
This approach guarantees that our engineers are not
just skilled, but also aligned with our high standards
of quality and professionalism.
Our Center of Excellence
(CoE) approach
Our Center of Excellence
(CoE) approach
This approach allows us to:
Tailor our services to specific industry needs
Provide deep, sector-specific expertise
Offer seamless integration of local knowledge
with global best practices
Vietnamese Developers' Competency
Our SAP Commerce expert rolesOur SAP Commerce expert roles
Service Delivery
Recommends best
practise for SAP
Participate in Project
Governance/Steering
Committee
Enterprise Architect
Ensure solid technical
project foundation
Brings experience of several
enterprise projects
Recommends a suitable
solution architecture
Product Owner
Gather and translate requirements to
SAP Hybris features
Suggests leading practices to fulfil
requirements
Collaborates with development teams
Technical Consultant
Supports development team with
best practice
Provides proof of concepts
Performs quality safeguarding
SKILLVALUE
In World Rank of Best
Developers Survey
TOP 10
SKILLVALUE
Only after USA in World rank of
Best Freelancers Survey
#2
UNESCO STATISTICS
Countries that produce the most
engineers after Russia, USA, Iran,
Japan, South Korea,...
TOP 10
ACCELERANCE
Vietnam was one of the two
leading software outsourcing
destinations in SEA
#2
How To Balance Vendor Cost & Quality Like A Boss 4. Our quality guarantee in SAP projects
BiPlus - your SAP
Commerce Cloud experts
05.
BiPlus Software Solutions offers expert SAP Commerce
Cloud teams ready to tackle any challenge.
Commerce Cloud experts
05.
BiPlus Software Solutions offers expert SAP Commerce
Cloud teams ready to tackle any challenge.
19
We are BiPlus Software Solutions, a leading ITO and
software development company in Vietnam who excel
in delivering comprehensive e-commerce solutions
powered by SAP Commerce Cloud (Hybris).
We're also experts at handling large and
complicated projects in telecom, BFSI, fintech,
edtech sectors and so on.
What sets us apart isn't just
our technical prowess
What sets us apart isn't just
our technical prowess
Dedicated Project & Product Managers
Our PMs are excellent communicators,
committed to long-term partnerships
with our clients.
Stable Teams
We maintain consistent team compositions,
minimizing disruptions and ensuring smooth
project continuity.
Diligent Work Ethic
During critical periods, our team's dedication
shines through with extended hours and
meticulous attention to detail.
Local Insights, Global Reach
We combine strong English skills with
local expertise, hire native speakers for
localization and cultural nuances.
How To Balance Vendor Cost & Quality Like A Boss 5. BiPlus - your SAP Commerce Cloud experts
We are BiPlus Software Solutions, a leading ITO and
software development company in Vietnam who excel
in delivering comprehensive e-commerce solutions
powered by SAP Commerce Cloud (Hybris).
We're also experts at handling large and
complicated projects in telecom, BFSI, fintech,
edtech sectors and so on.
What sets us apart isn't just
our technical prowess
What sets us apart isn't just
our technical prowess
Dedicated Project & Product Managers
Our PMs are excellent communicators,
committed to long-term partnerships
with our clients.
Stable Teams
We maintain consistent team compositions,
minimizing disruptions and ensuring smooth
project continuity.
Diligent Work Ethic
During critical periods, our team's dedication
shines through with extended hours and
meticulous attention to detail.
Local Insights, Global Reach
We combine strong English skills with
local expertise, hire native speakers for
localization and cultural nuances.
How To Balance Vendor Cost & Quality Like A Boss 5. BiPlus - your SAP Commerce Cloud experts
Order
Management
Search
Subscription
& bundling
Payment
Integration
Product
Management
Pricing &
Promotion
Marketplaces
20
Our SAP Commerce
team by stacks
Our SAP Commerce
team by stacks
Technical Leaders
2
Business Analysts
3
DevOps & Cloud
3
Front-end Developers
3
Hybris Developers
10
ABAP Developers
12
Our capability in
SAP core commerce
Our capability in
SAP core commerce
How To Balance Vendor Cost & Quality Like A Boss 5. BiPlus - your SAP Commerce Cloud experts
Management
Search
Subscription
& bundling
Payment
Integration
Product
Management
Pricing &
Promotion
Marketplaces
20
Our SAP Commerce
team by stacks
Our SAP Commerce
team by stacks
Technical Leaders
2
Business Analysts
3
DevOps & Cloud
3
Front-end Developers
3
Hybris Developers
10
ABAP Developers
12
Our capability in
SAP core commerce
Our capability in
SAP core commerce
How To Balance Vendor Cost & Quality Like A Boss 5. BiPlus - your SAP Commerce Cloud experts
Why choose cost or quality
while you can have both
Mr. David • CEO
[email protected]
(+84) 967 777 124
Mr. Tri Vo • CSMO
[email protected]
(+84) 936 192 239
Ms Thao Bui • COO
[email protected]
(+84) 979 438 100
biplus.com.vn
linkedin.com/company/bi-plus
while you can have both
Mr. David • CEO
[email protected]
(+84) 967 777 124
Mr. Tri Vo • CSMO
[email protected]
(+84) 936 192 239
Ms Thao Bui • COO
[email protected]
(+84) 979 438 100
biplus.com.vn
linkedin.com/company/bi-plus
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