HR at TPDDL

TPDDL recognized as India's Best Companies To Work For 2014 - Top 100 among Industry Best

1. HR at TPDDL

2. About TPDDL Parameter FY ‘14 Turnover INR 5644 Cr Peak Load 1573 MW Annual energy requirement  7762 MUs Total registered consumers 13.9 Lacs Number of employees 3527 Area 510 Sq Kms Population serviced in Network area ( approx ) 6 Million Number of consumers per Sq.Km 2618 Joint Venture of Tata Power Company and Govt. of NCT of Delhi (51: 49) Licensed for distribution of power in North and North West Delhi Certifications : ISO 9001, 14001, 27001; SA 8000; OHSAS 18001 UN Global Compact Reporting About TPDDL

3. AT TPDDL HUMAN RESOURES

4. Group Responsibilities 4 Performance Management & Talent Development PPDS Performance Management & Rewards Performance Feedback Performance Improvement Plans Reward & Recognition Employee Engagement Survey Confirmation Process Employee Counseling NPS Manpower Planning & Resourcing Manpower & Recruitment plan & Induction Organization structuring / restructuring Transfers, posting, Job Rotations, Job Enrichment Recruitment, Internal job postings & career progression Exit Management Advisor / Consultant Management Employee Engagement Cell IR & BA Cell Statutory compliance Discipline Management To monitor the legal aspects of Industrial relations Management of BA employees Competency Assessment, safety training and practical training BA Satisfaction Survey Employee Relations Welfare & Sports Maintaining healthy Employee Relations at all locations in TPDDL HR Nodal Officers - an HR Organization interface Sports & Welfare Activities Employee Connect Employee Services Group Administration of Benefits & Policies of FRSR emp. EVBSC Payroll & Time Administration for all employees through SAP Implementation & Stabilization of Biometric Attendance System Learning & Development Internal & External Trainings Reach out sessions Higher Education & Educational Tie Ups Knowledge Management of Retirees Internship Process Revenue Generating Training Programs LEAD

5. HR Vision 5 HR’s vision emerges from the company’s vision of making Tata Power – DDL “the company of choice for all stakeholders” “Nurtures Talent” Campus Recruitments Career Progression Opportunities L&D Policy Competency based trainings Fast Track Promotion Scheme Succession Planning 360 degree feedback “Innovation” SHINE SEEKH Process Improvements Quality Check of KRAs Concept of Observer in appraisals Exit interviews for all employees BAMS “Learning Organization” L&D Policy High value Training Programs Tie ups with Education Institutes Education Rewards CFTs Job Rotation / Job Enrichment “To create a learning organization which nurtures talent , innovation and provides competitive environment that makes Tata Power - DDL the favored company to work for”. TPDDL recognized as ·   India's Best Companies To Work For 2014 - Top 100 ·    Among Industry Best Competitive Environment Differential Bell Curve for Executive and Non Executive Revised Performance Pay Matrix Champion Manager / Officer / Workman Scheme

6. The Health Quotient The Cultural Quotient The Musical Quotient The Family Quotient The Recognition Quotient The Pride Quotient The Fun Quotient The Youth Quotient The Communication Quotient The Learning Quotient The feedback Quotient The Pride Quotient Human Resources @ TPDDL

7. The cultural quotient 7

8. The musical quotient 8

9. The family quotient 9

10. The health quotient 10 Service FY 2012-13 FY 2013-14 FY 2014-15 Counseling 153 198 86 Self-assessment tests 625 177 122 Articles read 2188 1318 1202 Log on to www.1to1help.net Call 1800-425-9595 / 080 71000121 to set up an appointment

11. The health quotient 10,500+ employees attended 368 free check-up camps in the last three years 11

12. The recognition quotient 12

13. The pride quotient TPDDL wins the coveted JRD Quality Value award for TBEM 2013: 38 companies were assessed, only 2 awarded JRD QV 13

14. The fun quotient  14

15. The youth quotient : Youth Power Confluence 15

16. The communication quotient : VoE & O pen House 16

17. The communication quotient : HR Newsletter 17

18. The learning quotient 18

19. ACCOLADES AWARDS AND

20. 20 Great Place to Work Ranked 61 st amongst 100 best companies to work for “ Best Performing Private Discom” Power Line Awards ( 2013 )   “Best Performing Utility- Urban” Enertia Power Awards (2012) “ IPPAI POWER AWARDS” (2012) “ Utility of the Year” Asian Power Awards (2007-2013)   “ Innovative Implementation of GIS” Edison Electric Institute, USA (2008)   ”Technology Award (OMS) ” Asian Power Awards ( 2012) JRD QV Award 600+

21. 21 Gold Award for outstanding achievement in Training Excellence by Greentech Foundation 2011 Asia’s Best Employer Brand Awards – 2011 for ‘Talent Management’ Employer Branding Institute, World HRD Congress Asia’s Best Employer Brand Awards - 2011 for 'Excellence in Training' Employer Branding Institute, World HRD Congress   Marico Innovation Award (2013)   “National Award for Meritorious Performance” (2004-05, 05-06, 07-08, 08-09, 13)

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23. MANAGEMENT TALENT

24. 24 Fast Track Promotion Policy Internal Job Posting Policy Introduction of Pre-Placement Scheme from reputed Institutes Work Level Study TATA - Harvard Manage Mentor Program by TMTC & Harvard Business Publishing – E-learning programs Introduction of online learning through Massachusetts Institute of Technology’s Open Courseware Personal Improvement Plans Learning & Development Champions Career Progression Opportunity for Employees – Technical & Non-Technical Performance Feedback Process Mentoring for Women Employees above the level of Manager Employee Exchange Program Talent Management

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26. PROCESS IMPROVEMENT NEW POLICIES

27. 27 27 Revamped Performance Management System Revamped HR Sarthi – HR Connect Quality Check of KRAs Revised Learning & Development Policy National Pension Scheme Postal Life Insurance Policy on Posting for Projects/ Assignments within India Revised Career Development Scheme Flexible Working Options for Women Employees after Maternity New Policies and Process Improvements

28. 28 New Policies and Process Improvements

29. ENGAGEMENT EMPLOYEE

30. 30 30 Reward & Recognition Youth Power Confluence Women Day Celebration Manthan Cultural Club and Musical Clubs BA Sports Meet Workforce Sports Meet Employee Referral Scheme Long Service Award Gift on the occasion of Marriage Coffee with Manager EAP – 1 to 1 professional counseling Employee Voluntary Benevolent Contribution Scheme Employment opportunity scheme for Employee Wards / BA & Outsourced Employees Employee Engagement

31. 31 Reward & Recognition Employee Of The Month 255 employees recognized in FY 14-15 Meritorious Student 5 employee wards rewarded in FY 14-15 Picnic Grant 5 00 employees covered in two rounds of picnic in FY 14-15 Champion Supervisor Annual Reward introduced WoW ! Appreciation Cards Scheme introduced

32. CENCARE Corp Office Metro Circle Sub-Urban Circle 32 Decentralized R&R Ceremonies Back

33. 33 Fun @ Work – Picnic Reward for teams

34. Youth Power Confluence

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36. 36 Cultural and Musical Clubs

37. C onversation C aring and Sharing C oaching & Mentoring C reativity and Innovation A Positive C hange in Outlook Coffee with Manager all over a c up of C offee !

38. 38 Employee Assistance Program

39. DEVELOPMENT LEARNING AND

40. Learning & Development 40

41. LEAD : 260 stories contributed by 185 employees in FY 13-14 Focused group training : 32 training needs identified from HoG / HoD 991 no. of executive cadre employees in FY 13-14. Functional / Technical Training : 412 employees covered in FY 13-14 Competency based training : 1607 employees covered in FY 13-14 HOTT : 108 BA employees covered Reach-Out Training Programs : 965 employees covered External Training : 196 of employees covered in FY 13-14 for high-value / external trainings Training for external participants from Russia, Afghanistan, Haryana, Madhya Pradesh, Karnataka, Bihar Internships: 230 requests for summer winter internships processed in FY 13-14 38 employees rewarded for attaining higher education in FY 13-14 Education Tie-ups 77 employees sponsored in FY 14-15, 40 employees sponsored in FY 13-14 Training mandays of 11152 mandays

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43. 43 High Value Training Programs High Education Tie Ups

44. CONNECT EMPLOYEE

45. 45 45 Grievance Handling System Voice of Employee – extended to all major locations Meet the CEO & ED – Initiative to introduce new recruits with CEO & ED CEO & EDs open dialogue with Women Employees HR Newsletter Dialogue with HR for New joinees CEO & ED one to one HR Connect – helpdesk for grievance redressal HR Snippets – Know Your Policies HR Policy Dissemination Learning and Sharing Platform for Women Employees Employee Connect

46. 46 Employee Connect

47. QUOTIENT THE TATA

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50. Thank You