HR polices and practices in BHARTI AIRTEL

HR POLICES AND PRACTICES

1. HR policies and practices in bharti aIRtel SUBMITTED BY PRAMILA BHANDARI PRIYANKA KUSHWAHA

2. CONSTANTS Company introduction Recruitment Selection Training Development performance appraisal Compensation and reward Employee welfare & social security

3. INTRODUCTION • COMMONLY KNOWN AS AIRTEL, it has an Indian telecommunications company headquartered at New Delhi, Indian and operating in 19 other countries. • It operates a GSM network in all countries, providing 2G,3G and 4G services depending upon the countries of operation.

4. Recruitment • Recruitment is the process of finding and attracting capable applicants for employment. The process begins when new recruits are sought and ends when their applicants are submitted. • It is a process which prompt people to offer for selection in an organization. This involves locating sources of manpower to meet job requirements. GOALS OF RECRUITMENT : - To attract highly qualified individual. - To provide an equal opportunity for potential candidates to apply for vacancy.

5. Sources of recruitment INTERNAL SOURCES Present permanent employees Retired employees EXTERNAL SOURCES Job centres Outplacement Newspaper Internet

6. Bharti Airtel recruitment process The objective of the recruitment is to ensure precisely channelled selection of resources, to enable achievement of companies business goals. The recruitment of processes of Bharti Airtel are discussed below: • In Bharti Airtel once the manpower budgeting is prepared by the CEO,GM-HR & HODs at the end of financial year. • The concern manager of a vacant positions request for manpower through manpower requisition. GM-HR approves the form. If the manpower requirement is approved is it forwarded to recruitment process. • Then the sourcing of CVs is done, through various methods, then the initial screening, if the candidate is selected then he is supposed to fill JAF form. • Then comes the functional interview round which is taken by the functional manager.

7. External selection process

8. Selection  • Selection can be conceptualized in term of either choosing the fit candidates, or rejecting the unfit candidates, or a combination of both. Sometimes it is called a negative process in contrast to positive program of recruitment. GOALS OF SELECTION : - To systematically collect the information about to meet the requirements of the advertised position. -To select a candidate that will be successful in performing the task and meeting the responsibilities of the position. -To emphasize active recruitment of traditionally under represented groups, i.e. individuals with disabilities, minority group members , women and veterans .

9. Selection Process Selection of Bharti Airtel involves a number of steps. A standard selection process of Bharti Airtel has following steps:

10. sources are utilized for different positions Advertisement Employment agencies On campus recruitment Employees recommendation E-hiring

11. TRAINING AND DEVELOPMENT OFAIRTEL EMPLOYEE Training This activity is both focused upon, and evaluated against, the job that an individual currently holds Development At a very high-level, employee development is a process of working with employees to improve, enhance, refine and hone existing skills, and to also develop newer ones, in support of the organization’s mission and goals.

12. Training Methods Used In Airtel 1. ON THE JOB METHOD Job Rotation Coaching Job Instructions 2. OFF THE JOB METHODS Vestibule Training Conference Lecture Method Role Playing

13. Topics of Employee Training In Airtel Communications Computer skills Customer service Diversity Ethics Human relations Quality initiatives Sexual harassment

14. performance appraisal A performance appraisal, also referred to as a performance review, performance evaluation, (career) development discussion, or employee appraisal is a method by which the job performance of an  employee  is documented and evaluated Performance According To Airtel Employee should be adoptable to changes in business environment Deliver on multiple KPI (Key Performance Indicator) Person should be able to work in dynamic environment Company’s philosophy – Not just jobs but careers Believes in giving robust careers Gives the employee the ground reality

15. PA Process Actions taken for PA Process Reporting Manager actually communicates with the employee He will give feedback to the employee Next step would be promotions, transfers, terminate

16. Performance Appraisal methods followed in Airtel KRA based appraisal KRA changes from on job to job Method is same for every job role in the organized

17. Compensation and reward systems COMPENSATION Any form of payment made to an individual for services rendered as an employee for an employer, services performed as an employee representative; and any separation or subsistence allowance paid. Reward is concerned with the formulation and implementation of strategies and policies that are to reward people fairly, equitably and consistently in accordance with their value in the organization. Other components of reward system including a) Organization Strategy b) HR Strategy c) Pay and Grade Structure d) Performance Management e) Total Remuneration

18. TYPES OF REWARDS

19. Airtel employee salary Bharti Airtel Services, a subsidiary company, transferred approx. 2,700 employees to the rolls of Bharti Airtel during the fiscal year 2018-19. Due to increase in the number of employees, there has been a decrease of approx. 21.02 percent in the median remuneration of employees. Bharti Airtel has 10,205 permanent employees on the rolls of the company as on March 31, 2019. The average increase in the remuneration of employees excluding top management team members during FY 2018-19 was 7 percent. The average increase in the remuneration of top management team was 4.53 percent during fiscal 2018-19. the benefits enjoyed by the employers of bharti airtel There are various benefits being a part of any multinational company. Some of them are as under. Health Insurance Life Insurance Free SIM card for official use with free benefits according to designation. Free Airtel Satellite TV connection according to designation. Free dongle if you have a laptop from company for official use obviously. Friends and Family connections for your family members with a specified amount paid by company. Free broadband connection from Airtel according to designation.

20. Employee welfare and social security Employee welfare means “the efforts to make life worth living for workmen. According to Todd “employee welfare means anything done for the comfort and improvement, intellectual or social, of the employees over and above the wages paid which is not a necessity of the industry Types of Employee Welfare Intramural : - These are provided within the organization like: 1. Canteen, 2. Rest rooms, 3. Crèches, 4. Uniform etc. Extramural : - These are provided outside the organization, like: 1. Housing, 2. Education, 3. Child welfare Leave travel facilities Interest free loans, 6. Workers cooperative stores, 7. Vocational guidance etc.

21. Types of Employee Welfare Statutory welfare work Comprising Voluntary welfare work Social Insurance Social Assistance Social Security Employee Welfare Medical care Sickness benefit in cash Old age pension or retirement benefit Invalidity pension Maternity benefit Accident benefit

22. Employee Welfare statutory The statutory welfare schemes include Drinking Water, Facilities for sitting, First aid appliances, Canteen facilities, Spittoons, Lighting NON WELFARE SCHEMES STATUTORY SCHEMES Personal Health Care Flexi-time Employee Assistance Programs

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