43Employers can do many things to build positive employee relations.
Some examples include ;
Hiring Right Person for the right Job
providing good training
fair appraisals
competitive pay and benefits
Additionally;
EnsuringFairTreatment
Bullying&Victimization
ImprovingEmployeerelationsthroughcommunications
Programs
DevelopEmployeeRecognition/RelationsProgram
UseEmployeeInvolvementPrograms
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Bullying&Victimization
Meanssinglingoutsomeonetoharassandmistreat.
HowBullying:
Imbalance of power. People who bully use their power to
control or harm, and the people being bullied may have a hard
time defending themselves.
Intent to cause harm. Actions done by accident are not
bullying; the person bullying has a goal to cause harm.
Repetition. Incidents of bullying happen to the same person
over and overby the same person or group, and that bullying
can take many forms, such as:
•
Verbal: name-calling, teasing
• Social: spreading rumors, leaving people out on purpose, breaking up friendships
• Physical: hitting, punching, shoving
• Cyberbullying: using the Internet, mobile phones, or other digital technologies
to harm others
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46
Cyberbullying: using the Internet, mobile phones, or other digital
technologies, social media platforms or internal unofficial working
whatsappgroups to harm others
Improving Employee relations through communications Programs Examples:
One web site says, "We believe in keeping our employees
fully informedabout our policies, procedures, practices
and benefits.
An open-door policy to encourage communication
between employees and managers,
Managers also use open-door policies and
“management by walking around” to informally ask
employees “how things are going.”
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47
Develop Employee Recognition / Relations Program
held a special quarterly/annual dinner for all its employees
Special awards for things like safe driving, tenure with the
company,
branch employee of the year
Use Employee Involvement Programs
Focus Group discussions, involvement of employees in
decision making
What is focus group?
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48
AUTHORITY
The right to make decisions, direct others’ work and give orders.
LINE AUTHORITY
Traditionally gives managers the right to issue orders to other managers or
employees.
STAFF AUTHORITY
Gives a manager the right to advise other managers or employees
LineandStaffAspectsofHuman
ResourceManagement
49
LINE MANAGER
A manager who is authorized to direct the work of subordinates and is
responsible for accomplishing the organization’s tasks.
e.g. sales , production
STAFF MANAGER
Amanagerwhoassistsandadviseslinemanagers.
Staffmanagersgenerallyrundepartmentsthatareadvisoryor
supportive,likepurchasingandhumanresourcemanagement.
Humanresourcemanagersareusuallystaffmanagers.Theyassist
andadviselinemanagersinareaslikerecruiting,hiring,and
compensation.
LineandStaffAspectsofHuman
ResourceManagement
There are five characteristics of HRM
1)People-Centric
2)Strategic Orientation
3)Continuous Improvement
4)Ethical and Fair
5)Data-Driven
Human Resource Management Characteristics
HR CHARACTERISTICS DEFINITION:
It refers tothe key qualities, features, or defining aspectsof Human Resource
Management.