HXR 2016: Narratives in Healthcare: Stories as Drivers of Change - Samantha Dempsey, Mad*Pow

Narrative shapes every aspect of the healthcare experience. It molds our understanding of the past and forms our expectations for the future. Narratives are even being employed as health interventions. This track will explore how narratives have and will drive both personal and systemic change in healthcare from the perspective of the provider, patient, designer, and researcher. We will discover how harnessing narrative as a tool can transform the experience and delivery of care.

1. NARRATIVES IN
HEALTHCARE

Samantha Dempsey, Senior Behavior Change & Experience Designer

@samanthademps

3. NARRATIVE

an account of connected events that together make
a meaningful whole

#HXR2016

6. 2. finding meaning in chaos

7. 3. bringing people together

8. 4. defining ourselves
rot

9. Narratives have consequences.

10. Samantha Dempsey
@samanthademps
#HxR2016

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