ICICI BANK LTD MANAGEMENT INFORMATION SYSTEM

THIS PRESENTATION IS RELATED TO INFORMATION SYSTEM USED BY ICICI BANK LTD.

1. MANAGEMENT INFORMATION SYSTEM A DETAILED STUDY ON MIS OF ICICI BANK By: AJAY EKKA SONAL. E. TIRKEY ASHISH SAHAY ANNESSA CHAKARBORTY ADITI KUMARI ARVIND DAS

2. MIS A management information system (MIS) is a subset of the overall internal controls of a business covering the application of people, documents, technologies, and procedures by management accountants to solve business problems such as costing a product, service or a business-wide strategy. The ICICI Bank Corporate System provides detailed information (MIS) which can help in: controlling expenses. Provide Info. About Daily Cash Flows. It gives the management and its employees a complete expense tracking mechanism. Reduces working capital requirement. Report package provides both summaries and itemizations of charges and payments. Streamline expense control Analyze spending patterns Forecast future spending

3. MIS AREA SYSTEM DESIGN DATA BASE DATA COMMUNICATION APPLICATION PROGRAMMING CHARACTERISTICS PRIMARY TOOLS TEAM SKILLS COMMUNICATION SKILLS CUSTOMER CONTACTS PROBLEM SOLVING INTERFACE WITH COMPUTER SCIENCE

4. Introduction ICICI Bank( Industrial Credit and Investment Corporation of India) is India's second-largest bank with total assets of Rs. 536795 cr. ( $ 3408 billion.) (at March 31, 2013 and profit after tax Rs. 8325 cr. (US$ 1.5 billion) for the year ended March 31, 2013.   The Bank has a network of 3,100 branches and 10,481 ATMs in India, and has a presence in 19 countries, including India.  ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management. ICICI Bank's equity shares are listed in India on Bombay Stock Exchange and the National Stock Exchange of India 

5. History ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. ICICI Bank was originally promoted in 1994 by ICICI Limited. ICICI's shareholding in ICICI Bank was reduced to 46% through a public offering of shares in India in fiscal 1998.

6. Board of Directors Mr.K.V. Kamath, Chairman Ms. Chanda D. Kochhar, M.D and C.E.O Mr. N.S Kannan,Executive Director and C.F.O

7. Objective of ICICI Bank To create a development financial institution for providing medium-term and long-term project financing to Indian businesses.

8. Services Provided by ICICI Bank In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services group offering a wide variety of products and services. Deposits Loans Investments Credit and Debit Cards Insurance Online Services

9. Deposits

10. Loans

11. Cards

12. Online Services

13. ICICI & MIS

14. INVESTMENTS IN SOFTWARE AND OTHER PACKAGES MOVEMENT IN SOFTWARE AQUIRED 31-Mar-12 31- Mar -13 At cost at March 31 of preceding year 6.91 5.63 Additions during the year 1.37 1.33 Deductions during the year 0.26 0.055 Depreciation/amortization to date 5.25 4.39 Net block 2.76 2.52 Amount in Billions.

15. DEPRECIATION ATMS : 12.5 % FURNITURE : 15 % COMPUTERS : 33.33 % SOFTWARE AND SYS.DEVELOPMENT : 25 %

16. HIERARCHY LEVELS

17. TYPES OF INFORMATION SYSTEMS APEX LEVEL FUNCTIONAL LEVEL OPERATIONAL LEVEL EIS & DSS MIS TPS

18. MIS IN FINANCE

19. •Gnu Cash· Home Bank· Turbo CASH •Microsoft Office Accounting Express •Banana accounting· Flex Account •Microsoft Dynamics AX •Microsoft Dynamics NAV •Microsoft Dynamics SL •Microsoft Office Accounting Professional •Microsoft Small Business Financials Softwares used in AIS

20. INFORMATION SYSTEMS IN ICICI BANK

21. Finacle core banking solution is a comprehensive, integrated yet modular business solution that effectively addresses the strategic and day-to-day challenges faced by banks. It is highly parameterizable providing that much-needed flexibility to innovate and adapt to a dynamic environment. Core Banking  CRM e - Banking Mobile Banking Wealth Management Alerts Advisor  Finacle ICore

22. Benefits Of Finacle I Core:

23. FINNONE By Nucleus Software. Oracle Platform Loan Origination System Finnone™ LOS automates and manages the complete application processing flow of any retail finance instrument, be it auto loans, personal loans, home loans etc. To summarize, the LOS is an effective tool to enable retail finance organizations to bring the best out of their loan approval processing mechanism and compliment effectively their existing lending systems by serving as an open standard, scalable, high-volume transaction system.

24. Staffware Process Suite Business Process Management Software. Streamline and manage all document exchange flows. Eg. Including account opening at its retail banking business and trade finance at its corporate banking division. Integrated With Finacle Core. Enterprise-wide workflow support for other areas within the bank like for ICICI prudential

25. ICICIdirect.com ICICIdirect.com is a part of ICICI Securities and offers retail trading and investment services. Asp technology

26. R isKompass Developed By: Pyxis Systems Software solution for financial derivatives risk management Wincor Nixdorf's ProView Remotely monitors the ICICI Bank ATM network spread across vast geography of the country. Real-time access to status updates on the operating state of each device down to the component level. Enhance capabilities to perform remote diagnostics and carry out repairs via electronic access from a central location Result in better uptimes and minimize site visits by technicians.

27. Card Tech. Limited NetBackup By Symantec Heterogeneous data protection Centralized management Fast, granular recovery of data from applications Highly scalable, Effective disaster recovery, Comprehensive data security CTL's PRIME 3.0 card and merchant management system Secure & High Volume Transaction Processing FRAUDGUARD to detect suspicious transactions Integrated Cards with Web and other Enterprise applications

28. •Gnu Cash· Home Bank· Turbo CASH •Microsoft Office Accounting Express •Banana accounting· Flex Account •Microsoft Dynamics AX •Microsoft Dynamics NAV Softwares used in AIS

29. Databases Used in ICICI Bank: Oracle 10g and 11g, Microsoft SQL Server Sybase Adaptive Server Enterprise Servers Used In ICICI Bank:- Sun Fire 15K, E6900, E2900, E6500, V1280, V880 etc. IBM p570, p550, and p520 servers running IBM AIX Dell Power Edge, IBM series, Pro Reliant Storage Platform:- IBM TotalStorage DS4800 disk array HP StorageWorks XP12000 disk array Hitachi Thunder V9580 Storage System HP StorageWorks Virtual Array 7410

30. ICICI Messenger : This software was developed internally in 2006 to provide secure instant messaging for internal users FTP server : An open source FTP server application has been customized to meet the requirements of the bank Network printers : Unnecessary protocols are disabled Data security : Encryption software has been loaded on desktops, servers and laptops Misc. Systems.

31. CRM Customer Relationship Management Term applied to processes implemented by a company to handle its contact with its customers. CRM is a software based approach to handling customer relationship store information of current and prospective customers.

32. CRM as business strategy

33. CRM as business strategy Three key phases Customer acquisition Customer retention Customer extension Three contextual factors Marketing orientation Value creation Innovative IT

34. Benefits Of Using Information System

35. CONCLUSION Metadata-driven visibility for improved job monitoring Development of data integration expertise for internal IT personnel A foundation for real-time warehousing and cross-enterprise data integration