IDC Technologies Presentation New

1. IDC Technologies Staffing Services Empowering Technologies Services, since 2003 www.idctechnologies.com

2. www.idctechnologies.com Mission, Vision & Values About IDC Technologies Insight at IDC IDC Hierarchy Delivery Structure SLA Escalation Matrix Recruitment Process Technology Portfolio Staffing Skills Practices Industry Vertical Serviced Value Proposition Why IDC Technologies Partial List of Clientele Global Presence Contents

3. www.idctechnologies.com Mission, Vision & Values "To provide entire spectrum of IT Staffing solutions to our clients with High Quality and Cost effective benefits” Our core values encapsulate Integrity, Reliability, Responsibility, Result Driven and Work Ethics “ We believe that "Service" and a "Service Attitude" to customers form the basis of the business. We have a passion for Excellence with the highest standards of "Service“

4. www.idctechnologies.com Established in the year of 2003. Headquartered at Silicon Valley in USA . India headquarter in Noida with offices in Hyderabad, Bangalore & Lucknow. 80+ dedicated and trained recruitment professionals. 150+ routinely hire of IT professional every month. 70% repeat business from our existing business partner. Internationally proven offshore project management capabilities. An ISO 9001:2008 and SEI-CMM level 3 certified company. About IDC Technologies

5. www.idctechnologies.com Insight at IDC SIZE 3 Continents 700 + Employees 10 Years Track Record INFRASTRUCTUR E 300 seating space building 100 % Power Back-Up 7.2 Mbps Internet Link 512 Kbps Back-up Link Fire-proof Back-up Off-site Location SERVICES Staffing Services RPO/BPO Services Process Outsourcing Software Services

6. www.idctechnologies.com IDC Hierarchy Board of Directors Operation Head HR Head Sr. Business Manager Finance Head Delivery Managers Team Leads Recruiters IT Support HR- Inbound, HR-Outbound Admin & Logistic Finance Invoices Compliances & Business Supports Business Manager Assistant Manager BDE

7. www.idctechnologies.com Delivery Structure Sr. Business Manager Account Manager Delivery Manager Team Lead SAP / ERP / CRM Team Lead IT Infrastructure Team of Recruiters Team Lead Web/Microsoft/DWH/Testing

8. www.idctechnologies.com SLA No. Commitment Generic: 2/3 Resumes per requirement within 1 hour No. Commitment Niche: 1/2 Resumes per requirement within 2 hours No. Commitment Sr. contractors: 2 Resumes per requirement. Response time - Generic: 20 -30 Minutes  Response time - Niche: 2 Hours Response time – Sr. contractors: 1-2 Day.  Deployment time - Generic: 7-10 Working Days Deployment time - Niche: 15-20 Working Days  Deployment time – Sr. contractors: 21-30 Working Days  Generic vs. niche support: 70%:30% Background Verification: Database Verification if Required by Client Abort ratio: 7%-10%  Capability enhancement: 100 %  C2H %: 50 % C2H Minimum duration: 6 months 

9. www.idctechnologies.com Escalation Matrix Query Raised Related to HR /Timesheet/ salary/Leave/Any Entitlement Related to Invoice 1st Escalation, HR Manager, (loop Business Manager) Solved 2nd escalation, Sr. Business Manager Solved Not Solved SLA 24 Hr’s SLA 24 Hr’s Not Solved 3rd Escalation, India Operation Head 3rd escalation, India Operation Head Not Solved SLA 48 Hr’s SLA 48Hr’s Not Solved 1st Escalation, Finance Manager, (loop Business Manager ) 2nd Escalation, Sr. Business Manager

10. www.idctechnologies.com Recruitment Process

11. www.idctechnologies.com Technologies Portfolio Languages Java (J2ME, J2SE, J2EE), IBM, BEA Weblogic, Netscape, Silver stream, C++, MS .NET (ASP. Net, VB .NET, ADO.NET, C#), ASP/IIS, Perl, Python, PHP, Joomla, Drupal ,ABAP 4 Content Management MS SharePoint, Documentum , Vignette, Interwoven Portals IBM Websphere, BEA, Portal, Vignette, Interwoven, TeamSite, Platforms, AS/400 Data Warehousing (ETL, OLAP) Cognos , Business Objects, Crystal Reports, Hyperion, Micro strategy, Informatica, Data stage ERP SAP, Oracle Apps, PeopleSoft, JDE, MAPICS/BPICS, BAAN, JD Edward Databases Oracle, DB2, Sybase, My-SQL, SQL Server , Oracle, Progress , Teradata , IMS-DB, Distributed Technologies COM/DCOM/Active X, CORBA, RMI, BEA Tuxedo, CICS, Encina Applications Integration WebMethods, SeeBeyond, TIBCO, BizTalk, Vitria, Sterling, Data Junction, MQ Series, MQSI, Crossworlds e-Commerce MS Commerce Server, Intershops , Commerce One, Net. Commerce CRM Siebel, Clarify, Oracle IT Infrastructure Linux, Unix, AIX, OS/390, HP-UX, Solaris, Windows NT/2000,Citrix, Routers, Switches, VoIP, TCP/IP, Firewall Testing QC, QTP, Win Runner, Load Runner, Black/White/Grey Box Testing, TCL/TK IT / Telecom Android, Blackberry, iPhone Web OS, Symbian, VAS

12. www.idctechnologies.com Staffing Skills Practices. (Across India) 85 % of service employees come in the Experience bracket of 2 to 5 years. We also have 10% of our employees with 5 + Years experience.

13. www.idctechnologies.com Apart from IT companies, the industry verticals we serve on all technologies include: Industry Vertical Serviced Energy Trading Oil and Gas Downstream, Upstream Drilling and Exploration Banking, Financial Services and Insurance Utilities Power Generation Real Estate Retail Consumer Goods Software Development Transportation and Logistics Consulting Financial Information Technology

14. www.idctechnologies.com Bench: IDC maintains bench resources for most popular skill sets in the industry. Quality: Every profile presented by IDC Technologies to our client goes through stringent HR and Technical validation to ensure better hit ratio and expectation match. SLA’s: We have always worked on very aggressive SLA’s to ensure a quick turn around time in sourcing and efficient results. Low No Show ratio: By having a very strong validation process and experienced team we have ensured to keep our no show ratio to be less than 5% against the industry range of 17%. SPOC: IDC maintains policy of assigning Account Managers as a Single Point of Contact for any Client Organization. Value Proposition

15. www.idctechnologies.com Attrition control : Apart from having professional recruiters we also have a HR employee relations team, who constantly interact with our service employees both formally and informally to ensure the attritions are well within control and if any they are well informed. Employee Support: Employees are the core of IDC and to ensure their well being we have a dedicated employee support and various motivational events that helps us in retaining the employees and providing a better work culture. Replacement: IDC will provide the replacement on immediate basis if the resource will leave the organization or vendor during the contractual period or he/her performance is below expectations. Value Proposition

16. www.idctechnologies.com Why IDC Technologies Our Commitment   Client Relationship Best shore teams deployment – onsite, offsite and offshore SPOCS as a Single Point of Contact for any Client Organization Our Differentiators   Global Reach Extensive Market Knowledge 24X7 Resourcing Infrastructure in India & USA Well defined qualitative process Value Additions   Technology & IT Consulting Best Practices Development Center – Class A Facility BPO center – Class A Facility

17. www.idctechnologies.com Partial List of Clientele

18. www.idctechnologies.com Global Presence India Noida(HQ) Hyderabad Bangalore Lucknow Canada Ontario USA Silicon Valley(HQ) Florida

19. www.idctechnologies.com Thank You For Details and Queries Please contact : Manoj Kumar Sahoo (Manager- BD) IDC Technologies Sol. (I) Pvt. Ltd. Address: C-22/26, Sector – 57, NOIDA, UP - 201301 Mobile: +91 - 7838429268 Office: +91 - 120 - 4090350 Ext - 268 Fax: +91 – 120 - 2517165 Email: manoj.sahoo @idctechnologies.com Website: www.idctechnologies.com