Implementing 70:20:10 - A demonstration of a Proven Support Solution: Toolkit for Managers

Numerous successful organisations currently use the online Toolkit for Managers to support their management populations. We’d like to show you why, by demonstrating how this resource delivers flexible, inspirational performance support for your leaders and managers.

1. Effectiveness of

2. www.toolkitformanagers.com
Welcome to today’s Webinar
Implementing 70:20:10 -A demonstration of a Proven Support Solution:
We will be starting shortly at 12:00pm GMT
Using the question box on the right hand side please let us know
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hear the webinar

3. Housekeeping
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Questions
•Question box
•All on mute
•Raise your hand
•Q&A at end
Post Webinar
•Webinar Recording
•Webinar Slides
•Free Trial Access

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Today’s Team
Adel Woodward
Technical Support
Julie Ibbott
Moderator
David Nichol
Presenter

5. Implementing 70:20:10
A demonstration of a Proven Support Solution:
David Nichol
Business Development
www.toolkitformanagers.com
@davidnichol

6. •70:20:10
•Performance Support
•Toolkit for Managers
•User Journeys
•Q&A
www.toolkitformanagers.com

7. Can you remember a great learning
experience you have had?
www.toolkitformanagers.com

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Who said:“For the things we have to learn
before we can do them, we
learn by doing them”
Lord Sugar Aristotle W. Churchill JFK

9. 70%
On the Job Experience
20%
Informal
Learning
10%
Formal
Learning
Source: Charles Jennings
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–Research Phase
–Looking to implement in the near future
–Already implemented
Where is your organisation on
the 70:20:10 journey?

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Why do organisations implement 70:20:10 ?
Cost
•Training Facilities
•Trainer
•Travel Expenses
•Employees out of
office
Timeliness
•No ‘Just in Time’
•Finding knowledge
•Access to experts
•Remembering Stuff
A need to learn at the speed of
the business

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What you need to think about when
Implementing 70:20:10:
•The Tools
•The Practices
•The Techniques
•Managers to be
involved

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Within L&D we simply need to provide our
people with:
Channels
Desktop
Laptop
Mobile
Tablet
Time
At Work
At Home
On the Go
Resources
eLearning
Classroom
Performance
Support
Communities
You Tube

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•Who said:
“Never memorise something
that you can look up”
M. Thatcher S. Jobs B. Johnson A. Einstein

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Performance Support
-Providing Support at the
Moment of Need
Albert Einstein
“Never memorise something
that you can look up”

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Performance Support
-Providing Support at the
Moment of Need
Conrad GottfredsonBob Mosher

18. 5 Moments of Learning Need
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New
Apply
ChangeSolve
More

19. “Managers with best
practice performance
support tools at their
fingertips can deliver a
23% increase in
organisational
performance”*
www.toolkitformanagers.com
*BIS Leadership & Management in the UK: The key to Sustainable Growth, July 2012
23%

20. •Available to over
1 million
Leaders & Managers
•Customisable
•Just in Time
•Anytime, Anywhere
•Over 2,000 separate
resources
•Over 50 Topics
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•Quality Charter
•Content Updated
Monthly
•Team of Experts
•Variety of Thought
Leaders
•Accessible for All

22. 16 Content Types
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24. How to Guides
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25. Audio
•Interviews
•Exercises
•Podcasts
•Productivity Tools
•Transcriptions
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26. Video
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27. Templates
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User Journeys
Katie Sean

29. Katie
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•New Project
•Not much experience
•Access at work to:

30. Task 1:
Fundamentals
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Infograph
Project Scope Template
How to Guide

31. Task 2:
Implementation
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Key Ideas:
Tools Available
Best Practice
Exercise:
Project Life Cycle

32. Task 3:
Evaluation
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Case Study
Exercise:
Lessons Learn
Evaluation Template

33. Sean
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•Recently Promoted
•Not office based
•Make Presentation
•Access at home to:

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•On Train
•Last Minute Nerves
•Downloadable App
Presentation Day

38. Out of Hours Usage (5pm –9am)
•Over 50% via Mobile
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–Leadership
–Developing People
–Operational Skills
–Personal Effectiveness
–Other
What is the key area your
managers require support on
at the moment?

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41. Thank You
&
AnyQuestions?
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43. For Free Trial Access
Contact us on:
08451 707 700
[email protected]
www.toolkitformanagers.com
www.toolkitformanagers.com