INDIGO V/S SPICEJET

A Comparative Study of HR Policies of INDIGO & SPICEJET.

1. a comparative study OF HR POLICIES: INDIGO AND SPICEJET Group 2A

2. “ To win in the marketplace, you must first win the workplace. ” -Doug Conant

3. Introduction The airline services industry, whether commercial or non-commercial, is highly competitive, safety-driven, and technologically advanced. People, employees and customers must be at the heart of the organization's core competence The effect of human resource practices is enormous and extensive, influencing the organization's design, capacity, climate, and many of the day-to-day operations Now, in a highly competitive aviation market, where service innovation is so easily copied, a key strategic shift is that no one can replicate such an airline's unique human resources IndiGo & SpiceJet

4. IndiGo was founded in 2006 as a private company by Rahul Bhatia of InterGlobe Enterprises and Rakesh Gangwal Largest airline in India On 4 August 2006, it started operations via Guwahati with a service from New Delhi to Imphal The airline became the first Indian airline to operate 1,500 daily flights in December 2019 No. of employees 23,532.

5. In 2004, Ajay Singh acquired the company and, following the low-cost model, the airline aimed to resume operations as SpiceJet It is the second largest airline in India The airline operates 630 daily flights to 64 destinations, including 54 Indian and 15 international destinations from its hubs at Delhi and Hyderabad No of employees 11,675.

6. Why Unique HR Strategy? Highly competitive aviation industry Volatile nature of Industry Customer base

7. METHODOLOGY Descriptive Study Data Sources Published and unpublished Scholarly articles Blog articles Interviews of top management

8. DISCUSSIONS

9. Recruitment & Selection First Round HR round (basic Skin test involved) GD round with higher officials Another GD round Second Round Medical Research Test (skin, height, weight, colour distinction, eyesight) Round with VP of concerned department Whole Body Check-up & Character verification Direct method, Indirect method, Third party method and Internal recruitment O nline registration through SpiceJet website Written Exam (Online Mode) Group Discussion and JAM (Just a Minute) Technical interview HR interview

10. Employee Benefit Unlimited ticket Life insurance, Health insurance Child Care Fund Paternity & matern ity leave Social security Cabin crew gets 13-17 days off per month Employees Stock option Scheme Discount on ticket fare Children's education support Transport facility(one way) Child Care Fund Paternity & maternity leave Social Security Life insurance & Health insurance Cabin crew gets 13-17 off days per month Free lunch & snacks

11. Motivation IndiGoVaganza Company promotes an inclusive culture where merit is rewarded, diversity is valued and individual opinion is respected . "Open door policy" was launched by the company which offered its employees a platform for interaction with the leadership Chairman choice , Annual awards and spice stars were introduced for employee recognition and rewards.

12. Training & Development ifly is instrumental in extending training to IndiGo employees. ifly specialises in facilitating specific training throughout the year which include customer services, ramp and marshalling training, communication and leadership training, departure control system, safety and emergency procedures, and e-learning, the airline said. 62 different kinds of skill training including moral training. SpiceJet Cabin Crew Programme. Spice Star Academy offers its students a 100% job guarantee as cabin crew with SpiceJet, along with a UGC-recognised degree programme. Spice Star Academy offers its students a 100% job guarantee as cabin crew with SpiceJet, along with a UGC-recognised degree programme.

13. Salaries Cabin crew : 38,645/month Ground staff : 22,910/month Flight Attendant: 4,06,892/year Cabin crew: 42,876/month Ground staff: 22,488/month Flight Attendant: 5,50,000 /year

14. Bibliography Annual Report . (n.d.). Retrieved 21 February 2021, from https://www.goindigo.in/information/investor-relations/annual-report.html Bureau, H. N. (2020, June 22). New salary structure for SpiceJet’s pilots. HR Katha . https://www.hrkatha.com/news/new-salary-structure-for-spicejets-pilots/ HRKatha , P. B. |. (2019, February 21). How IndiGo is flying high in a struggling aviation industry. HR Katha . https://www.hrkatha.com/features/how-indigo-is-flying-high-in-a-struggling-aviation-industry/ IndiGo Vs SpiceJet: Two Key Things That Keep IndiGo Ahead Of SpiceJet . (n.d.). Retrieved 16 February 2021, from https://www.bloombergquint.com/business/indigo-vs-spicejet-whos-better-placed Sugandh Bahl | HRKatha . (2020, May 4). Relieving the lockdown monotony of IndiGo employees. HR Katha . https://www.hrkatha.com/special/employee-benefits-and-engagement/relieving-the-lockdown-monotony-of-indigo-employees/ Suganya , M. V. (2020). A STUDY ON EMPLOYEE RETENTION OF SPICE JET AIRLINES . 11 (6), 8. “We want to be world class in aviation industry people policies.” (n.d.). BW People. Retrieved 15 February 2021, from http://bwpeople.businessworld.in/article/-We-want-to-be-world-class-in-aviation-industry-people-policies-/21-06-2017-120570