Individual behaviour in cooperation society

Individual behaviour in

1. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
Introduction to
Organizational Behavior
Dr. Niharika Singh

2. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
DEFINITION OF OB
ORGANIZATIONAL BEHAVIOUR
Collection of people who
work together to achieve a
wide variety of goals.
It is a verbal or physical
response shown by a person.

3. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour

4. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
Organizational behavior is study of how individuals, group and organizational
structure affect behavior of individuals in the organization.

5. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
EVOLUTION OF THE CONCEPT OF OB
1. Industrial Revolution/Classical Era
•Robert Owen (1771-1858)
•Andrew Ure(1778-1857) “The Philloshyof Manufacturing”
•Charles Babbage (1792-1871)
•Charles Dupin(1784-1873)

6. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
2. Classical Approaches:
Scientific Management
•F. W. Taylor (1856-1915): Engineer and Inventor (The Principles of Scientific
Management)
Administrative Theory
•Henry Fayol (1841-1925) : European management theorists. (Book-Industrial and
General Administration)
Max Weber’s Bureaucracy:organization run on rational basis i.e. with rules and
regulations.

7. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour

8. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
4. Behavioral Approaches/Human Relations Approach
❑Elton Mayo (Father of Human Relations Approach) –Hawthorne
Experiment (1818-1949).
•To evaluate attitudes and phycological reactions of workers in on-job
situation.
•Illumination Experiment
❑Theory X and Theory Y
❑William Ouchi’sTheory Z

9. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
5. System Approach
6. Contingency Approach

10. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
DIMENSIONS CONTRIBUTING TO OB
1. Psychology
2. Sociology
3. Social Psychology
4. Anthropology

11. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
1. Psychology:
To measure, explain and sometimes change the behavior of individuals.
-Learning, Motivation, Perception, Personality, Attitude, Job Satisfaction , Work Stress
2. Sociology
Study people in relation to social environment and culture.
-Organizational culture, Organizational structure, Power and Politics, Organizational
Communication
3. Social Psychology
-Inherited from sociology and psychology
-studies influence of one people/group on another

12. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
-Group decision making, communication and behavioral change
4. Anthropology
-Study various societies to learn about human beings and their activity.
-Cross cultural analysis, organizational culture, comparative analysis

13. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
MODELS OF OB
1. Autocratic
2. Custodial
3. Supportive
4. Collegial

14. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
Autocratic model:
•Based on power
•Managerial orientation-Authority
•Management believes they know the best, hence they order and employee
execute.
•Started in Industrial revolution
•Control of employee is in hands of his/her boss.
•Employee put only minimum performance.

15. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
Custodial model:
•Depends on economic resources.
•Management orientation-money
•Started by the end of 19
th
century.
•Employer was offering: benefits and security to the employees, trying to fulfill needs
of employees.
•Employees control is in hand of employer, and not his/her ultimate boss.
•Employees are happy and satisfied but are not motivated.

16. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
Supportive model:
•Based on leadership.
•Managerial orientation-support.
•Through leadership, management provides a positive and supportive environment to
help employees grow and accomplish in the interest of organization.
•Employees are motivated here, not due to compulsion but because of manager and
employee relationship and the treatment given to employees on daily basis.

17. Organizational Behaviour
MBA-Sem I (Dr. Niharika Singh)
UNIT 1-introduction to Organizational Behaviour
Collegial model:
•Based on partnership.
•Management orientation: teamwork.
•“Collegial” refers to group of persons working for a common purpose.
•Management creates a feeling of partnership within employees, encouraged to make a
equal position for everyone.
•Hence, employees feel obligated to uphold quality standards or better performances for
better image for their company.
•Employees should be self-motivated.
•Leader is not boss but someone to guide the way and ignite the light among employees.