Inter & intrapersonal skills

Connecting with people with interpersonal skill is an art.

1. INTER & INTRA PERSONAL SKILLS
BY
MRS.RAMAHARAN
CERTIFIED POSH/ENTREPRENEURSHIP
TRAINER
WRITE:[email protected]

2. ON VARIOUS AREAS…

3. BARRIERS TO COMMUNICATION
Physical or environmental barrier
Language barrier
Personal or socio psychological barrier

4. TACTFUL CONVERSATIONS
T= Think before you speak
A= Apologize quickly when you blunder
C= Converse, don’t compete
T = Time your comments
F= Focus on behavior –not personality
U= Uncover hidden feelings
L= Listen to feedback

5. WORKING TOGETHER
The success of an ORGANISATION/CLASSROOM is dependent upon the
people within it working well together
Internally
In teams
Across teams
Within and between and across each departments
Externally
With other department
With other students & co workers

6. THE ADVANTAGE
Togainrealcompetitiveadvantage
throughsuchrelationshipsinthe
longtermisdependentuponyour
levelofinterpersonalskills

7. A MATTER OF ATTITUDE
Confidence
Confidence
GoFor It Let’s Both Win
Run Away YesBoss
Let’sTrade

8. BUILDING RELATIONSHIP
Become genuinely interested in other
people
Call people by their names
Talk in terms of the other person’s
interest
Smile
Listen

9. 7 RULES OF INTERPERSONAL SKILLS
1. Be kind
2. Be aware of your effect on others
3. Emphasize the positive
4. Don’t assume you’ve been understood
5. Know when to shut up.
6. Don’t interrupt.
7. Don’t gossip.