Intercultural Communication.pptxIntercultural Communication.pptx

What is intercultural Communication

1. Intercultural Communication

2. Definition and Nature of Intercultural Communication

3. Definition and Nature of Intercultural Communication -happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds (Ting-Toomey, 1999)

4. Definition and Nature of Intercultural Communication -pertains to communication among people from different nationalities (Gudykunst,2003)

5. Definition and Nature of Intercultural Communication -communication that is influenced by different ethnicities, religions, and sexual orientations.

6. Definition and Nature of Intercultural Communication -communication that is influenced by different ethnicities, religions, and sexual orientations. - Is the sending and receiving of messages across languages and cultures

7. Definition and Nature of Intercultural Communication - This facet of communication can also be seen as bargained understanding of human experiences across diverse societies.

8. Definition and Nature of Intercultural Communication When we speak, our speech is continuously accompanied by gestures, facial expressions and other body movements that add to what you are saying in different ways.

9. Definition and Nature of Intercultural Communication Example: Nodding in Iran, Indian Subcontinent, most of Europe means Yes or approval while in Greece, Lebanon, and Syria, nodding is a disagreement.

10. Developmental Model of Intercultural Sensitivity

11. Developmental Model of Intercultural Sensitivity Offers a structure that explores how people experience cultural differences.

12. 6 stages of Developmental Model of Intercultural Sensitivity (Bennet & Bennett 2004) Offers a structure that explores how people experience cultural differences.

13. 6 stages of Developmental Model of Intercultural Sensitivity (Bennet & Bennett 2004) The Individual does not recognize cultural differences. Stage 1: Denial “All cities are the same; they all have tall buildings, fast food chains, and coffee shops.

14. 6 stages of Developmental Model of Intercultural Sensitivity (Bennet & Bennett 2004) The individual starts to recognize cultural diffrences and is intimidated by them, resulting in either a superior view on own culture or an unjustified high regard for the new one. Stage 2: Defense

15. 6 stages of Developmental Model of Intercultural Sensitivity (Bennet & Bennett 2004) Ex: An individual in the defense stage might be heard saying: “This culture does not view life the way we do; our culture is certainly better.” “Their ways are better than my own; I wish I were on of them” Stage 2: Defense

16. 6 stages of Developmental Model of Intercultural Sensitivity (Bennet & Bennett 2004) Stage 3: Minimazation Although individuals see cultural differences, they bank more on the universality of ideas rather than on cultural differences

17. 6 stages of Developmental Model of Intercultural Sensitivity (Bennet & Bennett 2004) Stage 3: Minimazation An individual in the minimization stage might be heard saying: “Once we see through the cultural differences, we really are just the same!”

18. 6 stages of Developmental Model of Intercultural Sensitivity (Bennet & Bennett 2004) Stage 4: Acceptance The individual begins to appreciate important cultural differences in behaviors and eventually in values.

19. 6 stages of Developmental Model of Intercultural Sensitivity (Bennet & Bennett 2004) Stage 4: Acceptance An individual in the acceptance stage might be heard saying: “These people and I have different values and experiences, and I think we can learn from one another”

20. 6 stages of Developmental Model of Intercultural Sensitivity (Bennet & Bennett 2004) Stage 5: Adaptation The individual is very open to world views when accepting perspectives. “To address our issue, I have to adjust my approach to consider both my own and my counterpart’s background”

21. 6 stages of Developmental Model of Intercultural Sensitivity (Bennet & Bennett 2004) Stage 6: Integration Start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints “I can look at things from perspectives of various cultures.”

22. Characteristics of Competent Intercultural Communicators

23. Characteristics of Competent Intercultural Communicators World bank (2010) identifies the following traits that define a competent intercultural communicator Flexibility Reflectiveness or mindfulness Open-mindedness Sensitivity Adaptability Ability to engage in divergent thinking (or thinking creatively) and systems-level thinking (or thinking how each one in a system or organization influences each other) politeness

24. Characteristics of Competent Intercultural Communicators Note that in addition to culture, other elements such as gender, age, social status, and religion, must also be taken into consideration when communicating with others. Refrain from showing a bias wen talking to someone by following the tips:

25. Characteristics of Competent Intercultural Communicators Avoid stereotypes, i.e generalizations about a certain group .

26. Characteristics of Competent Intercultural Communicators Challenge Gender norms: avoid using “he” and “Man” to refer to a general group of people. To remedy this, you may use plural nouns or rewrite a sentence to avoid using pronouns. The use of his and her is also acceptable.

27. Characteristics of Competent Intercultural Communicators Do not talk down on younger people and the elderly. Be sensitive to the religious practices of others. Be polite at all times; do not be little people you perceive to be on a lower social class than you.