Interview, HR, HRM, HRD, Skills, CV, GD, Competency
MMBagali1
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84 slides
Oct 13, 2024
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About This Presentation
Dr. M M Bagali, PhD in Management and HRM, with a robust foundation in Organisational Structure and Analytical Skills, my role as Head of the Management Program is to foster transformative leadership and strategic thinking among aspiring managers. At the intersection of academia and industry, my eff...
Slide Content
good morning
Dr. M M Bagali
Professor of Management and Director for Management Course, Bangalore
[email protected] I https://linktr.ee/mmbagali I https://www.linkedin.com/in/mmbagali/
how many have
experienced having formal
discussion
and how was it !!!!!!!!
experienced having formal
discussion
and how was it !!!!!!!!
the art & science of making it at
interview
mm bagali
JAIN University
interview
mm bagali
JAIN University
experience like this……
Anxiety
Nervous
Taken back
Angry
Surprised
Totally Blank
Cool
Good
ok ok
Mixed reaction
Anxiety
Nervous
Taken back
Angry
Surprised
Totally Blank
Cool
Good
ok ok
Mixed reaction
3 things why we fail
in interview
Knowledge
Attitude
Skills
The other most crucial thing….
c o m m u n i c a t i o n
in interview
Knowledge
Attitude
Skills
The other most crucial thing….
c o m m u n i c a t i o n
How To Make A Favourable Lasting
Impression
interview
Be Aware of Yourself
On The Day of the Interview
During the Interview
After the Interview
Emotional and Behavioral preparation
Impression
interview
Be Aware of Yourself
On The Day of the Interview
During the Interview
After the Interview
Emotional and Behavioral preparation
55% of what people perceive of others comes
from body language and facial expressions
38% comes from tone of voice
7% is based on the actual words people use
FACTOID
from body language and facial expressions
38% comes from tone of voice
7% is based on the actual words people use
FACTOID
as with any journey, success
is usually determined by the degree of ....
preparation
preparation
preparation
is usually determined by the degree of ....
preparation
preparation
preparation
Research…… Research……
copies of the advertisement
the Job Description
Person Specification
Application Form
copies of the advertisement
the Job Description
Person Specification
Application Form
The right kind of greeting / entry
the introduction
the introduction
the introduction
Opening relate to Central Theme /
Meaningful/ brief
No Negative start/
Purpose
Decide what to say at what time
Visualize its possible
consequences
Arrange your ideas or talk in
sequence
Should build goodwill
Too many technical words / jargon avoid
Too long sentence
Give background
Don’t prejudice…….. have an open mind
Avoid Halo Effect
Be Clear
Opening relate to Central Theme /
Meaningful/ brief
No Negative start/
Purpose
Decide what to say at what time
Visualize its possible
consequences
Arrange your ideas or talk in
sequence
Should build goodwill
Too many technical words / jargon avoid
Too long sentence
Give background
Don’t prejudice…….. have an open mind
Avoid Halo Effect
Be Clear
offer a firm handshake / namasthe
shows the confidence
shows the confidence
shows the confidence
Be positive in approach
Be polite and courtesy
Be assertive
Be patient
Avoid vagueness
Judge the reaction after or in-between
the talk
Be positive in approach
Be polite and courtesy
Be assertive
Be patient
Avoid vagueness
Judge the reaction after or in-between
the talk
Talk with a firm voice
Talk politely
Personality reflects
Talk politely
Personality reflects
Body language - it says a lot
about you
I am worth this ....
about you
I am worth this ....
Dress for the occasion
Expect the unexpected
On the hot seat
Don't slouch in the chair
Don't slouch in the chair
Work on your language skills
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Language tips
Be aware of slang
Avoid foul language
Explain acronyms and jargon
Avoid sarcasm
Power robbers (“I hope,” “I guess,”
“maybe,” “probably”) undercut
credibility
Be aware of slang
Avoid foul language
Explain acronyms and jargon
Avoid sarcasm
Power robbers (“I hope,” “I guess,”
“maybe,” “probably”) undercut
credibility
Use Good Speech Habits
Phrases To use
“ One moment please”,
“Yes”, “All right”,
“Good-bye”
“please”
“thank you”,
“hello” and “goodbye”
Phrases To use
“ One moment please”,
“Yes”, “All right”,
“Good-bye”
“please”
“thank you”,
“hello” and “goodbye”
No EGO
Solid EYE Contact
Good Posture
Natural Gesture
Voice and vocal variety
Effective use of Language and
Pauses
Active Listening involvement
Behavioral Skills in
Communications
Nod the head
Appreciation
In between Yes/ NO/ A minute
Listen with a purpose
Hold Anger / Temper
Speak to the People
Smile to the People
Call People by Name
Solid EYE Contact
Good Posture
Natural Gesture
Voice and vocal variety
Effective use of Language and
Pauses
Active Listening involvement
Behavioral Skills in
Communications
Nod the head
Appreciation
In between Yes/ NO/ A minute
Listen with a purpose
Hold Anger / Temper
Speak to the People
Smile to the People
Call People by Name
Generous in Praise / Appreciation
Considerate Feelings towards others
Make other persona feel important
Don’t critics, condemn or complain
Ask relevant questions
Considerate Feelings towards others
Make other persona feel important
Don’t critics, condemn or complain
Ask relevant questions
Pre preparation
Products and Services
Market Share
Financial Status
Future Plans
History
Culture
People
Policy
Strategy
Updates in paper/ journal/ business
magazine
Products and Services
Market Share
Financial Status
Future Plans
History
Culture
People
Policy
Strategy
Updates in paper/ journal/ business
magazine
Before the Interview
size of organization
location of facilities and offices
Structure of organization - by
product line, function,
past, current & potential growth
types of clients
service
size of organization
location of facilities and offices
Structure of organization - by
product line, function,
past, current & potential growth
types of clients
service
potential markets, products,
services
price of products or services
present value and structure of
assets
Recent items in the news
Who the competition is
training provisions
Vision of the CEO
Others you know in the
organization
services
price of products or services
present value and structure of
assets
Recent items in the news
Who the competition is
training provisions
Vision of the CEO
Others you know in the
organization
corporate want with these stuff….
Smart
Energetic
Innovator
Talent
Performance
Best / Good
Class
Quality
Excellent
Effective
Results
Master………
Smart
Energetic
Innovator
Talent
Performance
Best / Good
Class
Quality
Excellent
Effective
Results
Master………
Listening: A way to communicate
Guidelines for effective Listening
Establish rapport
Appropriate silence
Acknowledge valid points
Don’t show…. I know attitude
Expected Format……..
QUESTIONS ABOUT YOURSELF
• Tell me about yourself.
• What do you consider to be one of your weaknesses (strengths)?
• What is unique about you?
• What qualifications do you have that indicate you will be successful in your field?
How would they relate to our position? What do you have to offer?
• What are your own special abilities?
• What new skills or capabilities have you developed over the past year?
• What have you done which shows initiative and willingness to work?
• What are your greatest work and non-work accomplishments during the past two
years?
• Describe three things that are most important to you in a job?
• What motivates you?
• What have you been doing since your graduation from college? Since you left your
last job?
• How would a co-worker, or friend, or boss describe you?
• What are your interests outside of work, college?
• What qualities do you admire most in others?
• How would you describe your own work style?
• Tell me about yourself.
• What do you consider to be one of your weaknesses (strengths)?
• What is unique about you?
• What qualifications do you have that indicate you will be successful in your field?
How would they relate to our position? What do you have to offer?
• What are your own special abilities?
• What new skills or capabilities have you developed over the past year?
• What have you done which shows initiative and willingness to work?
• What are your greatest work and non-work accomplishments during the past two
years?
• Describe three things that are most important to you in a job?
• What motivates you?
• What have you been doing since your graduation from college? Since you left your
last job?
• How would a co-worker, or friend, or boss describe you?
• What are your interests outside of work, college?
• What qualities do you admire most in others?
• How would you describe your own work style?
QUESTIONS ABOUT YOUR CAREER GOALS
• Where do you see yourself five/ten years from now?
• What type of position are you interested in?
• What are your salary requirements--short term/long term?
• What is success? What personal characteristics will contribute to your success?
• How will employment with us contribute to your career plans?
• What do you expect from a job?
• What are your career objectives - short and long term?
• This job is a total change from previous employment. How does it fit your career
goals?
• What are your location preferences?
• Where do you see yourself five/ten years from now?
• What type of position are you interested in?
• What are your salary requirements--short term/long term?
• What is success? What personal characteristics will contribute to your success?
• How will employment with us contribute to your career plans?
• What do you expect from a job?
• What are your career objectives - short and long term?
• This job is a total change from previous employment. How does it fit your career
goals?
• What are your location preferences?
QUESTIONS ABOUT SCHOOL EDUCATION
• How does your education relate to this position (or how does your education
prepare you for this position)?
• What activities did you engage in at college?
• What classes did you like most in college? Least? Why?
• Why did you decide to go to _______________ college?
• Why did you choose your particular specialisation?
• Describe your academic strengths and weaknesses?
• What are your plans for continuing your education?
• What career related skills do you possess as a result of your academic
preparation?
• What have you read recently in your field?
• How does your education relate to this position (or how does your education
prepare you for this position)?
• What activities did you engage in at college?
• What classes did you like most in college? Least? Why?
• Why did you decide to go to _______________ college?
• Why did you choose your particular specialisation?
• Describe your academic strengths and weaknesses?
• What are your plans for continuing your education?
• What career related skills do you possess as a result of your academic
preparation?
• What have you read recently in your field?
PREVIOUS EXPERIENCE QUESTIONS
• What have you learned from your past jobs?
• How often, and in what way, did you communicate with your subordinates and
superiors?
• What were the biggest pressures on your last job?
• What challenges did you face in your last job and how did you overcome them?
• What were some of your biggest achievements in your last job?
• How did your job description for your last job change while you held it?
• What specific skills acquired or used in previous jobs relate to this position?
• How does your previous experience relate to this position?
• Why did you leave your last job?
• What did you like most/least about your last job?
• Whom may we contact for references?
• What have you learned from your past jobs?
• How often, and in what way, did you communicate with your subordinates and
superiors?
• What were the biggest pressures on your last job?
• What challenges did you face in your last job and how did you overcome them?
• What were some of your biggest achievements in your last job?
• How did your job description for your last job change while you held it?
• What specific skills acquired or used in previous jobs relate to this position?
• How does your previous experience relate to this position?
• Why did you leave your last job?
• What did you like most/least about your last job?
• Whom may we contact for references?
QUESTIONS SPECIFIC TO THE COMPANY/JOB
• Why should we hire you?
• Why do you want to work here?
• What do you know about this organization?
• What salary do you expect?
• Why do you think you would like this type of position? Company?
• What kind of boss do you like to work for?
• How long do you intend to stay here?
• What do you think determines a person's progress in an organization?
• What interests you about our product or service? How would you improve it?
• What do you think would be your greatest contribution to our operation?
• How do you solve problems?
• When can you start to work?
• Can you travel overnight?
• Why should we hire you?
• Why do you want to work here?
• What do you know about this organization?
• What salary do you expect?
• Why do you think you would like this type of position? Company?
• What kind of boss do you like to work for?
• How long do you intend to stay here?
• What do you think determines a person's progress in an organization?
• What interests you about our product or service? How would you improve it?
• What do you think would be your greatest contribution to our operation?
• How do you solve problems?
• When can you start to work?
• Can you travel overnight?
10 Very Quick TIPS
Research
10- 15 Minutes before arrive
Dress the part
2-3 additional bio data (color)
Expect the unexpected questions
Firm handshake (body language)
Sit/Stand/ Eye Contact
English/ Language/Voice/Tone
Mail the thanking letter
Research
10- 15 Minutes before arrive
Dress the part
2-3 additional bio data (color)
Expect the unexpected questions
Firm handshake (body language)
Sit/Stand/ Eye Contact
English/ Language/Voice/Tone
Mail the thanking letter
Now
Personality
Why this stage
Exposure
Maturity
New area
Mind set
Personality
Why this stage
Exposure
Maturity
New area
Mind set
Now 1
st
Sem
Why this stage
Awareness
Understanding
Knowing
st
Sem
Why this stage
Awareness
Understanding
Knowing
Now 1
st
Sem 2
nd
Sem
Why this stage
Learning
Experience
Exposure
st
Sem 2
nd
Sem
Why this stage
Learning
Experience
Exposure
Now 1
st
Sem 2
nd
Sem 3
rd
Sem
Why this stage
Set to see outside
Interaction
Discussion
st
Sem 2
nd
Sem 3
rd
Sem
Why this stage
Set to see outside
Interaction
Discussion
What you need to be in next 2 years……
Now 1
st
Sem 2
nd
Sem 3
rd
Sem End
Now 1
st
Sem 2
nd
Sem 3
rd
Sem End
“Global Skills Which Magnify My Personality”
welcome for the presentation
welcome for the presentation
“Global Skills Which Magnify My Personality”
Preparing
for the Future:
Employer
Perspectives on
Work Readiness Global Skills
for the Future:
Employer
Perspectives on
Work Readiness Global Skills
What skills employers see in
students which are vital for success
students which are vital for success
Corporate want with these stuff….
•Smart
•Energetic
•Innovator
•Talent
•Performance
•Best / Good
•Class
•Quality
•Excellent
•Effective
•Results
•Master………
•Smart
•Energetic
•Innovator
•Talent
•Performance
•Best / Good
•Class
•Quality
•Excellent
•Effective
•Results
•Master………
3 A
•Ability to work at global level
•Assertiveness in decision making
•Adaptability with global business
•Ability to work at global level
•Assertiveness in decision making
•Adaptability with global business
3 B
•Best in my work
•Bright in my ideas
•Beautiful in my behavior
•Best in my work
•Bright in my ideas
•Beautiful in my behavior
3C
•Creative at my workplace
•Communication with all
•Curiosity in thinking
•Creative at my workplace
•Communication with all
•Curiosity in thinking
3 D
•?
•??
•???
•?
•??
•???
3 D
•Decision making at workplace
•Daring in business
•Defining standards
•Decision making at workplace
•Daring in business
•Defining standards
3 E
•?
•??
•???
•?
•??
•???
3 E
•Eagerness in learning
•Effectiveness at work
•Efficient in approach
•Eagerness in learning
•Effectiveness at work
•Efficient in approach
F G H I J K L M
N O P Q R S T U
V W X Y Z
N O P Q R S T U
V W X Y Z
Needed Skills for Personality
Development
Development
Sense-making
The ability to determine the deeper meaning or
significance of what is being expressed in business
Social intelligence
Ability to connect to and stimulate reactions and
desired interactions
Ability to connect to and stimulate reactions and
desired interactions
Novel and adaptive thinking
Proficiency at thinking and coming up with
solutions and responses beyond rule-based
Proficiency at thinking and coming up with
solutions and responses beyond rule-based
MD/
Owner
Cross-cultural competency
The ability to operate in different cultural
settings
Owner
Cross-cultural competency
The ability to operate in different cultural
settings
Design mind-set
Ability to represent and develop tasks and
manage company
Ability to represent and develop tasks and
manage company
Virtual collaboration
Ability to work productively, drive
engagement and demonstrate presence as
a member of a team
Ability to work productively, drive
engagement and demonstrate presence as
a member of a team
Managerial Skills for Personality
Development
Development
64
65
Displays Honesty and Integrity
•Shows concern and consideration for
others
•Is trustworthy
•Demonstrates optimism
•Is assertive
• Inspires and motivates others
•Deals well with ambiguity
•Is decisive Focuses on results
Displays
Honesty
and
Integrity
•Shows concern and consideration for
others
•Is trustworthy
•Demonstrates optimism
•Is assertive
• Inspires and motivates others
•Deals well with ambiguity
•Is decisive Focuses on results
Displays
Honesty
and
Integrity
Solves Problems and Analyzes
Issues
•Takes initiative
•Is organized and good at planning
•Innovates
•Wants to tackle challenges
•Develops strategic perspective
•Acts independently
•Has technical expertise
•Communicates powerfully and broadly
Solves
Problems
and
Analyzes
Issues
Issues
•Takes initiative
•Is organized and good at planning
•Innovates
•Wants to tackle challenges
•Develops strategic perspective
•Acts independently
•Has technical expertise
•Communicates powerfully and broadly
Solves
Problems
and
Analyzes
Issues
Practices Self-Development
•Is open to others' ideas
•Respects others
•Displays honesty and integrity
•Inspires and motivates others
•Takes initiative
•Is willing to take risks and challenge the
status quo
Practices
Self
Developme
nt
•Is open to others' ideas
•Respects others
•Displays honesty and integrity
•Inspires and motivates others
•Takes initiative
•Is willing to take risks and challenge the
status quo
Practices
Self
Developme
nt
Establishes Goals
•Inspires and motivates others
•Gains the suppose of others
•Develops strategic perspective
•Champions change
•Is decisive
•Has technical and business expertise
•Focuses on results
Establishes
Goals
•Inspires and motivates others
•Gains the suppose of others
•Develops strategic perspective
•Champions change
•Is decisive
•Has technical and business expertise
•Focuses on results
Establishes
Goals
Exhibits Technical/Professional
Expertise
•Solves problems and analyzes issues
•Builds relationships and networks
•Communicates powerfully and broadly
•Pursues excellence
•Displays honesty and integrity
•Acts in the team's best interest
Exhibits
Technical/
Professiona
l Expertise
Expertise
•Solves problems and analyzes issues
•Builds relationships and networks
•Communicates powerfully and broadly
•Pursues excellence
•Displays honesty and integrity
•Acts in the team's best interest
Exhibits
Technical/
Professiona
l Expertise
Innovates
•Is willing to take risks and challenge the
status quo
•Supports others in risk taking
•Solves problems and analyzes issues
•Learns quickly from success and failure
•Develops strategic perspective
•Takes initiative
Innovates
•Is willing to take risks and challenge the
status quo
•Supports others in risk taking
•Solves problems and analyzes issues
•Learns quickly from success and failure
•Develops strategic perspective
•Takes initiative
Innovates
Focuses on Results
•Is organized and good at planning
•Displays honesty and integrity
•Sees desired results clearly
•Establishes stretch goals
•Is personally accountable
•Is quick to act
•Creates a high-performance team
Focuses on
Results
•Is organized and good at planning
•Displays honesty and integrity
•Sees desired results clearly
•Establishes stretch goals
•Is personally accountable
•Is quick to act
•Creates a high-performance team
Focuses on
Results
Takes Initiative
•Emphasizes speed
•Is organized and good at planning
•Champions others
•Deals well with ambiguity
•Inspires and motivates others
•Establishes stretch goals
•Displays honesty and integrity
Takes
Initiatives
•Emphasizes speed
•Is organized and good at planning
•Champions others
•Deals well with ambiguity
•Inspires and motivates others
•Establishes stretch goals
•Displays honesty and integrity
Takes
Initiatives
Communicates Powerfully
and Broadly
•Inspires and motivates others
•Develops strategic perspective
•Establishes stretch goals
•Deals effectively with the outside world
•Is trustworthy
•Translates messages for clarity
•Solves problems and analyzes issues
•Takes initiative
Communicat
es
Powerfully
and Broadly
and Broadly
•Inspires and motivates others
•Develops strategic perspective
•Establishes stretch goals
•Deals effectively with the outside world
•Is trustworthy
•Translates messages for clarity
•Solves problems and analyzes issues
•Takes initiative
Communicat
es
Powerfully
and Broadly
Builds Relationships
•Collaborates and fosters teamwork
•Displays honesty and integrity
•Communicates powerfully and broadly
•Provides rewards and recognition
•Practices inclusion and values diversity
•Demonstrates optimism
•Practices self-development
Builds
Relationship
s
•Collaborates and fosters teamwork
•Displays honesty and integrity
•Communicates powerfully and broadly
•Provides rewards and recognition
•Practices inclusion and values diversity
•Demonstrates optimism
•Practices self-development
Builds
Relationship
s
Collaborates and Fosters Teamwork
•Is trustworthy
•Practices inclusion and values diversity
•Develops strategic perspective
•Establishes stretch goals
•Communicates powerfully and broadly
•Displays honesty and integrity
•Inspires and motivates others
Collaborates
and Fosters
Teamwork
•Is trustworthy
•Practices inclusion and values diversity
•Develops strategic perspective
•Establishes stretch goals
•Communicates powerfully and broadly
•Displays honesty and integrity
•Inspires and motivates others
Collaborates
and Fosters
Teamwork
Champions change
•Inspires and motivates others
•Builds relationships and networks
•Develops others
•Provides rewards and recognition
•Practices inclusion and values diversity
•Focuses on results
•Develops strategic perspective
Champions
change
•Inspires and motivates others
•Builds relationships and networks
•Develops others
•Provides rewards and recognition
•Practices inclusion and values diversity
•Focuses on results
•Develops strategic perspective
Champions
change
Inspires and Motivates others
•Connects emotionally with others
•Exhibits clear vision and direction
•Communicates powerfully and broadly
•Collaborates and fosters teamwork
• Nurtures innovation
•Is a strong role model
Inspires and
Motivates
others
•Connects emotionally with others
•Exhibits clear vision and direction
•Communicates powerfully and broadly
•Collaborates and fosters teamwork
• Nurtures innovation
•Is a strong role model
Inspires and
Motivates
others
Develops others
•Practices self-development
•Shows concern and consideration for others
•Practices inclusion and values diversity
• Develops strategic perspective
•Provides effective feedback and development
•Inspires and motivates others
•Provides rewards and recognition
•Displays honesty and integrity
Develops
others
•Practices self-development
•Shows concern and consideration for others
•Practices inclusion and values diversity
• Develops strategic perspective
•Provides effective feedback and development
•Inspires and motivates others
•Provides rewards and recognition
•Displays honesty and integrity
Develops
others
Develops Strategic Perspective
•Focuses on customers
•Solves problems and analyzes issues
• Communicates powerfully and broadly
• Establishes stretch goals
•Demonstrates business acumen
•Champions change
•Inspires and motivates others
Develops
Strategic
Perspective
•Focuses on customers
•Solves problems and analyzes issues
• Communicates powerfully and broadly
• Establishes stretch goals
•Demonstrates business acumen
•Champions change
•Inspires and motivates others
Develops
Strategic
Perspective
Connects the Group
to the outside world
•Develops broad perspective
•Develops strategic perspective
•Inspires and motivates others
•Has strong interpersonal skills
•Takes initiative
•Gathers and assimilates information
• Champions change
•Communicates powerfully and broadly
Connects
the Group
to the
outside
world
to the outside world
•Develops broad perspective
•Develops strategic perspective
•Inspires and motivates others
•Has strong interpersonal skills
•Takes initiative
•Gathers and assimilates information
• Champions change
•Communicates powerfully and broadly
Connects
the Group
to the
outside
world
Last tips
•Setting goals with positive self expectation
•Aligning personal goals with organizational goals
•Improve quality of Interpersonal Transactions
•Communicating effectively with employees & team members
•Ways of handling differing views or disagreements at the workplace
•Finding ways of solving problems arising day to day in the
organization
•Managing emotions while taking productive decisions
•Prioritizing situations to keep a stable work-life balance
•Setting goals with positive self expectation
•Aligning personal goals with organizational goals
•Improve quality of Interpersonal Transactions
•Communicating effectively with employees & team members
•Ways of handling differing views or disagreements at the workplace
•Finding ways of solving problems arising day to day in the
organization
•Managing emotions while taking productive decisions
•Prioritizing situations to keep a stable work-life balance
Any questions or comments about the presentation can be sent to
[email protected] / [email protected]
[email protected] / [email protected]
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