Intra and Inter office communication - Memo, Circular, Agenda and Minutes

parveenwrites 3,164 views 28 slides Mar 28, 2020
Slide 1
Slide 1 of 28
Slide 1
1
Slide 2
2
Slide 3
3
Slide 4
4
Slide 5
5
Slide 6
6
Slide 7
7
Slide 8
8
Slide 9
9
Slide 10
10
Slide 11
11
Slide 12
12
Slide 13
13
Slide 14
14
Slide 15
15
Slide 16
16
Slide 17
17
Slide 18
18
Slide 19
19
Slide 20
20
Slide 21
21
Slide 22
22
Slide 23
23
Slide 24
24
Slide 25
25
Slide 26
26
Slide 27
27
Slide 28
28

About This Presentation

Inter and Intra-Office Communication are two types of Communication done in Organised sector.
Inter-Office is Between Offices and Intra is Internal Communication within the organisation.


Slide Content

Writing Skills -Official Communication- Inter-Office Communication Intra-Office Communication

Intra-Office Communication Memorandum Internal Communication Memo

Used by a Person Known to the Receiver Personally/ Officially

Less Formal in Tone and Without Formal Elements e.g. – Salutation/Greetings or even Signatures

Short, in a Friendly Tone. Directly states the SUBJECT after the following :

From____________ Subject_______________ To_______________ Date__________________ ………………………………………………………………………………………………………………..…………………………………………………………. No Dear Sir/Yours sincerely etc. To ________________ Date ________________ From ______________ Subject ____________ ………………………………………………………………………………………………………………………………………………………………………...……. No Dear Sir/Yours sincerely etc.

Principles: Necessary and Sufficient Information Do not Assume that Everyone knows Everything related to the issue discussed in the Memo!

Be Clear, Concrete and Specific Easy-to-understand Explain with Ease Co-operation and Politeness NO Emotional Appeal

It works like a Reminder to the one who is assigned with the TASK! Generally travels from Senior to Junior!

USES in Official Communication: To Provide Information To Issue Instruction To Convey A Policy Decision To Offer Suggestions To Record/Report An Agreement To Establish Accountability

CIRCULAR Information to Multiple Concerned People Same Content but Individual Copies

Circular No: Date: SUBJECT LINE Body of the Circular Signatures of Recipients: …. ……………….. Letter Head

Circular No : MMDU/2019/Sports/03 Date : 04 February 2019 Annual Sports Meet Registrations All the Faculty Members and Class representatives are informed that the Annual Sports Meet shall be held….. The students can register on the given web-link. Signatures of Recipients: …. ……………….. MMDU Mullana

Notice

……. Letter Head……. Notice/ SUBJECT LINE Date: Body of the Notice Signature of Issuing Authority …. ………………..

Notice for First Year Students Date: 04 February 2019 All the students of 2019-20 batch are informed that they can get the identity cards and library cards from the office of the Dean, Students’ Welfare, Block D. The office will be open from 09AM to -4PM. Carry your provisional ID Card with you. In case of any query, contact the office of the undersigned. Signature of Issuing Authority Dean Students’ Welfare MMDU, Mullana

The Five Essentials of a Notice: What When Where Who How

Agenda of a Meeting A List of the ‘To Be Discussed’ subjects/tasks Shared with all invited members in advance They come with necessary preparation or queries.

Record of the Actions Taken at a Meeting The Agenda (Proposed Activities) of the Meeting gets concluded. Details of Members Present at the Meeting Minutes of a Meeting

20 In proper order of events , minutes are taken. Any other point/s raised at the meeting is also mentioned. Minutes of the Meeting become Official Orders These are circulated among other members of the organisation.

Inter -Office Communication Letter E-mail

Inter-Office Communication (External Communication) Business Letters E-mails

Questions – Doubts – Queries Feedback Inter and Intra Office Communication Memo Circular Notice Agenda Minutes Inter-office Tools: Letter E-mail